Federal Mediation and Conciliation Service

Eligibility Criteria

The FMCS derives its authority from the Canada Labour Code (Part I). This legislation governs industrial relations in federally-regulated industries, including:

• international and interprovincial rail, road and pipeline transportation;
• air transportation;
• shipping and longshoring operations;
• grain handling;
• uranium mining;
• banking;
• broadcasting;
• telecommunications; and
• certain Crown corporations.

Summary

 By providing unions and employers with these services, the FMCS helps to foster harmonious labour-management relations throughout Canada.

Programs and Services

Mediation and Conciliation Services

The FMCS offers a number of services to assist employers and unions in resolving industrial relations disputes and in improving their labour-management relations.

The Mediation and Conciliation Services include:

• conciliation;
• mediation;
• preventive mediation; and
• grievance mediation.

For more information or assistance on mediation and conciliation services, visit the the Federal Mediation and Conciliation Service page of the HRSDC's Web site or contact their Dispute Resolution Services group at 1-800-563-5677.

Arbitration, Adjudication and Wage Recovery

The FMCS administers the Ministerial appointment of arbitrators, adjudicators and referees to resolve grievances, unjust dismissal complaints and wage recovery appeals pursuant to the provisions of the Canada Labour Code.

For more information or assistance on the appointment of arbitrators, adjudicators and wage recovery referees, visit the Arbitration, Adjudication, and Wage Recovery page of HRSDC's Web site at http://www.hrsdc.gc.ca/en/lp/fmcs/05Arbitration.shtml.

Preventive Mediation and Grievance Mediation

The FMCS offers a comprehensive Preventive Mediation Program designed to help parties build and maintain constructive working relationships.

The Preventive Mediation Program includes the following services:

• negotiation skills workshop;
• committee effectiveness workshop;
• relationship by objectives workshop;
• joint problem-solving workshop;
• grievance resolution workshop;
• grievance mediation; and
• facilitation.

For more information on the Preventive Mediation Program, visit the Preventive Mediation and Grievance Mediation page on the HRSDC's Web site at http://www.hrsdc.gc.ca/asp/gateway.asp?hr=/en/lp/fmcs/06Preventive_Mediation.shtml&hs;=mxm or contact the Labour-Management Services group of the FMCS at 1-800-563-5677.

Legislation, Research and Policy

The Legislation, Research and Policy section of FMCS is responsible for providing in depth research on current and emerging industrial relations issues to support the work of federal jurisdiction mediators and conciliators.

Labour Management Partnerships Program

The Labour-Management Partnerships Program (LMPP) is a contribution program administered by the Federal Mediation and Conciliation Service that is designed to encourage effective labour-management relations in the workplace or at the sectoral level by providing funding assistance that supports efforts by unions and employers to jointly explore new ways of working, and of working together. Funding is available up to a maximum of $100 000 per project.

Duration

Projects cannot exceed 24 months.

How to apply?

To receive a copy of a Labour Management Partnerships Program (LMPP) application form, please contact the LMPP office at 1-800-563-5677. A project officer will guide the applicants through the process and explain the program requirements and procedures. If an application is approved, a contribution agreement must be negotiated and signed.

For more information, visit the Labour Management Partnerships Program page on the HRSDC's Web site at http://www.hrsdc.gc.ca/asp/gateway.asp?hr=/en/lp/fmcs/07LMPP.shtml&hs;=mxm   or contact the Labour-Management Services group of the FMCS at 1-800-563-5677.

Alberta Contact(s):
Northwestern Region
Federal Mediation and Conciliation Service
Human Resources and Social Development Canada
7646 - 8th Street Northeast
Calgary, Alberta  T2E 8X4
Telephone: (403) 292-4878
Fax: (403) 292-6761

British Columbia Contact(s):
Mountain Region
Federal Mediation and Conciliation Service
Human Resources and Social Development Canada
Suite 500
890 West Pender Street
Vancouver, British Columbia  V6C 1J9
Telephone: (604) 666-0241
Fax: (604) 666-6102

Nova Scotia Contact(s):
Atlantic Region
Federal Mediation and Conciliation Service
Human Resources and Social Development Canada
Suite 202
5475 Spring Garden Road
Halifax, Nova Scotia  B3J 3T2
Telephone: (902) 426-3834
Fax: (902) 426-1650

Nunavut Contact(s):
Human Resources and Social Development Canada
Nunavut 
Web site: http://www.hrsdc.gc.ca/en/gateways/topics/mxm-gxr.shtml

Ontario Contact(s):
Ontario Region
Federal Mediation and Conciliation Service
Human Resources and Social Development Canada
10th Floor
South Tower
175 Bloor Street East
Toronto, Ontario  M4W 3R8
Telephone: (416) 954-2872
Fax: (416) 954-2875

Quebec Contact(s):
Quebec Region
Federal Mediation and Conciliation Service
Human Resources and Social Development Canada
Suite 103
Guy Favreau Complex
200 René-Levesque Boulevard West
Montréal, Quebec  H2Z 1X4
Telephone: (514) 283-5731
Fax: (514) 283-1865

Manitoba, New Brunswick, Newfoundland & Labrador, Northwest Territories, Prince Edward Island, Saskatchewan, Yukon Contact(s):
See National Contact.