Recovery offices for Employment Insurance (EI) overpayments
If you need information concerning your statement of account or if you are not able to repay your overpayment in one settlement, please contact a recovery agent in your region.
Select your recovery office according to the province where you live:
Alberta, British Columbia, Manitoba, New Brunswick & Prince Edward Island, Newfoundland & Labrador, Nova Scotia, Ontario — Belleville unit or London unit, Québec and Saskatchewan.
However, if you need details concerning your overpayment and/or the penalty imposed, you need to call our telephone information service at 1 800 206-7218, from 8:30 am to 4:30 pm or go to your Service Canada Centre.
Recovery offices Mailing addresses and Phone numbers
Alberta
Service Canada Centre
P.O. Box D 5
9777, 102 Avenue
Edmonton, Alberta
T5J 4G9
Toll-free number: 1 800 853-8067 — Local number: 780 495-2050
British Columbia
Service Canada Centre
1400, 300 West Georgia street
Vancouver, British Columbia
V6B 9Z9
Toll-free number: 1 800 661-5991 — Local number: 604 661-5780
Manitoba
Service Canada Centre
P.P. Box 813
Winnipeg, Manitoba
R3C 4V8
Toll-free number: 1 800 704-8410 — Local number: 204 984-2424
New Brunswick & Prince Edward Island
Service Canada Centre
P.O. Box 6044
1081 Main street
Moncton, New Brunswick
E1C 9G9
Toll-free number: 1 800 220-8582
Newfoundland & Labrador
Service Canada Centre
P.O. Box 12051
St-John’s, Newfoundland
A1B 3Z4
Toll-free number: 1 800 565-1579 — Local number: 709 772-4706
Nova Scotia
Service Canada Centre
P.O. Box 1350
99 Wyse road
Darmouth, Nova Scotia
B2Y 4B9
Toll-free number: 1 800 251-1956 — Local number: 902 426-6614
For all residents East of Ontario : Barrie, Belleville, Cornwall, Kenora, Kingston, Newmarket, North Bay, Orillia, Oshawa, Ottawa, Owen Sound, Pembroke, Peterborough, Richmond Hill, Sault Ste Marie, Scaborough, Sudbury, Timmins, Toronto Centre, Toronto East, Toronto Metro, Toronto North and Thunder Bay.
Service Canada Centre
P.O. Box 4500
Belleville, Ontario
K8N 5C1
Toll-free number: 1 888 899-6992
Ontario — London Unit
For all residents West of Ontario : Brampton, Brantford, Chatham, Etobicoke, Guelph, Hamilton, High Park, Kitchener, London, Mississauga, Niagara Falls, Parkdale, Sarnia, St. Catharines, Toronto South, Welland, Weston and Windsor.
Service Canada Centre
P.O. Box 457
457 Richmond street, 3rd floor
London, Ontario
N6A 4W8
Toll-free number: 1 888 899-6992
Québec
Québec-Remises DSC
P.O. Box 4444
Matane, Qc
G4W 4S1
Toll-free number: 1 800 456-6640 — Local number: 514 522-4277
Saskatchewan
Service Canada Centre
P.O. Box 4553
2045 Broad street, 3rd floor
Regina, Saskatchewan
S4P 3Y3
Toll-free number: 1 877 855-3571 — Local number: 306 780-8371