Frequently Asked Questions about the New Brunswick Human Rights Act
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This FAQ by the New Brunswick Human Rights Commission is intended as a convenient source of general information about human rights in the province of New Brunswick in Canada. It is not a legal interpretation.

 What does the New Brunswick Human Rights Commission do?
 Can it help me if I live outside New Brunswick?
 What is the New Brunswick Human Rights Act?
 What types of discrimination does it prohibit?
 If I have been discriminated against, what can I do?
 If I file a complaint, will I lose my job?
 Will there be any publicity about my complaint?
 How do the Human Rights Act and Charter of Rights differ?
 What can I do to help eliminate discrimination?
 What can I do to help stop racism?
 What questions can an employer ask on an application form or during an interview?
 Where can I get more information?
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What does the New Brunswick Human Rights Commission do?

The New Brunswick Human Rights Commission is the provincial agency charged with the administration and enforcement of the New Brunswick Human Rights Act. It investigates and conciliates complaints of discrimination and advances equality of opportunity through public education and community development activities, such as: Due to Canada's federal system, the Commission cannot investigate discrimination occuring outside New Brunswick or discrimination in federally regulated activities, such as broadcasting, telecommunications, banking, railways, ships, airlines, international or interprovincial transportation, Native reserves, federal Crown corporations and the federal government. Federal activities are subject to the Canadian Human Rights Act, which is administered by the Canadian Human Rights Commission.

Please note also that the N.B. Human Rights Commission does not enforce the Canadian Charter of Rights and Freedoms (it is enforced by the courts) or the various international human rights instruments (since they are not Canadian laws, they cannot be enforced by the Canadian legal system).


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Can it help me if I live outside New Brunswick?

The New Brunswick Human Rights Commission cannot get involved in human rights issues outside New Brunswick, Canada. However, non-residents may file complaints about discrimination that they experienced within New Brunswick.

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What is the New Brunswick Human Rights Act?

The New Brunswick Human Rights Act is a provincial law that prohibits discrimination (inequality) in:
  • all aspects of employment;
  • occupancy of residential or commercial premises;
  • public accommodations, services or facilities;
  • sale of goods and real estate;
  • membership in labour unions and professional, business or trade associations;
  • publicity and signs.
There are certain exceptions. The New Brunswick Human Rights Act applies only to the provincial and municipal governments and to provincially regulated businesses and groups operating in the province of New Brunswick in Canada. Federally regulated activities, such as broadcasting, telecommunications, banking, railways, ships, airlines, international or interprovincial transportation and the federal government, are subject to the Canadian Human Rights Act, which is administered by the Canadian Human Rights Commission.

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What types of discrimination does it prohibit?

Not all types of discrimination are illegal. The New Brunswick Human Rights Act prohibits discrimination and harassment based on age, marital status, physical disability, mental disability, religion, race, color, national origin, place of origin, ancestry, social condition, political belief or activity, sexual orientation and sex, including pregnancy.

Please note that it is illegal to discriminate against anyone because of their own personal characteristics, as well as because of the characteristics of the people with whom they are associated, such as the religion of a friend or spouse. Discrimination is prohibited even when it is based on mistaken perception, such as a mistake about a person's age or race.

Here are some examples of illegal discrimination:
  • dismissing a person from a job due to any of the grounds listed above;
  • refusing to rent an apartment to someone because of his or her race;
  • questions on a job application form or in an interview regarding age, sex, disability or any ground listed above;
  • refusing to hire someone because of a physical or mental disability;
  • different wages based on sex;
  • refusing to admit patrons to a nightclub or hotel because of their sexual orientation;
  • sexual or racial harassment.

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If I have been discriminated against, what can I do?

Contact the New Brunswick Human Rights Commission office nearest to you and we will advise you whether a violation of the Human Rights Act may have occurred. If we cannot help you, you will be referred to an appropriate agency. Should you decide not to file a complaint, your inquiry will be kept strictly confidential.

A complaint is a legal document; a special form must be completed and signed. Accordingly, it is not possible to file a complaint by email, phone or letter. However, if you phone us, our staff will help you complete the complaint form.

There is no cost to filing a complaint, and you do not need a lawyer. Also, it is illegal to retaliate against someone because they have filed a complaint. You can withdraw a complaint at any time.

However, in order to file a complaint, the incident must have occurred in New Brunswick, usually within the last year, and the complaint must be filed against an employer, service provider, owner, etc. under provincial jurisdiction. To file a complaint against the federal government or a business engaged in broadcasting, telecommunications, banking, cross-border transportation, railways, shipping or air travel, contact the Canadian Human Rights Commission.

If you file a complaint with the New Brunswick Human Rights Commission, and it is not possible to resolve it, an officer will investigate it and submit a report on the evidence to both sides and the Commission. If there is sufficient evidence, the Commission will ask the officer to conciliate the dispute and try to negotiate a settlement satisfactory to both parties.

Because every case is different, it is impossible to say how long this process will take. However, the Commission's goal is for an investigation report to be submitted within six months of the filing of a complaint, and for conciliation to be completed within a further six months.

If a settlement cannot be negotiated, a Board of Inquiry may be appointed to hold a public hearing. If the Board finds that there has been a violation of the Act, it can order, for example, that:
  • the discrimination stop and that any harm be remedied;
  • the victim be compensated for expenses, loss of pay and emotional suffering;
  • a dismissed employee be rehired;
  • the next vacant apartment be offered to a person who had been denied an apartment.

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If I file a complaint, will I lose my job?

You don't have to give your name to discuss a problem with the Human Rights Commission, but you must give your name and sign a complaint form in order to file a complaint against someone. A copy of the form will then be sent to that person.

Section 8 of the Human Rights Act prohibits retaliation against anyone who has filed a complaint, given evidence or assisted in the processing of a complaint. However, the effectiveness of this protection depends on the available evidence. If a person were laid off as a result of a complaint, we would need to prove that it was due to the complaint instead of a shortage of work, for example.


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Will there be any publicity about my complaint?

The Human Rights Conmission does not publicize complaints during the investigation and conciliation phases. It sometimes publicizes Board of Inquiry hearings, which are usually public and can involve quite a bit of publicity, but very few cases go as far as a Board of Inquiry.

However, some people will inevitably find out about a complaint. The person or organisation against whom a complaint is filed is entitled to receive a copy of the complaint. Also, the Commission needs to speak and write to a number of people in order to investigate and conciliate the complaint. This will sometimes result in discussions within organisations, within families and within the community.

It would be rare for businesses or groups to generate publicity about a complaint filed against them, since it is not to their advantage. However, the Commission could not stop them from doing this, at least not until a settlement agreement is reached. Settlement agreements nearly always include a non-disclosure clause, which is legally enforceable.


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How do the Human Rights Act and Charter of Rights differ?

The New Brunswick Human Rights Act is a provincial law adopted in 1967 that prohibits certain types of discrimination by private businesses as well as by the provincial and municipal governments. It is enforced by the New Brunswick Human Rights Commission.

The Canadian Charter of Rights and Freedoms was included in Canada's Constitution in 1982. It requires that all governments in Canada respect certain fundamental freedoms as well as democratic, mobility, legal, equality, linguistic and aboriginal rights. The Charter is enforced by the courts, not by any government agency. To enforce your Charter rights, or to obtain information on the Charter, contact a lawyer.


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What can I do to help eliminate discrimination?

We can all play an important role in the promotion of equality of opportunity by:
  • recognizing that we are all individuals with unique abilities and needs;
  • avoiding stereotypes based on race, sex, disability, etc.;
  • accommodating the special needs of others whenever possible;
  • speaking out against discriminatory comments and conduct;
  • supporting those who are discriminated against;
  • being constantly aware of the need to ensure equality of opportunity and fairness in our daily activities.

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Where can I get more information?

For more information:
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