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 Employers > Human Resource Management Guide

Human Resource Management Guide

If your employees are governed by all or part of the Act respecting labour standards, the Human Resources Management Guide is required reading.

It will guide you in carrying out the various procedures involved in managing human resources and help you to verify, step by step, whether or not you comply with the Act. Of course, the agreement that has bound you and your employees may include conditions of employment that are superior to those set out in the Act.

The Human Resource Management Guide contains references to the Act respecting labour standards and its attendant regulations and to the National Holiday Act. It will make consulting this Office Edition easier.

Moreover, if you are an employer in the sectors of the men’s and boys’ shirt industry, women’s clothing industry, men’s clothing industry and leather glove industry, you also have obligations that are mentioned in the Regulation respecting minimum labour standards specific to certain sectors of the clothing industry. This Regulation establishes labour standards dealing with the minimum hourly wage rate, the duration of the regular workweek, statutory holidays, the annual leave and leaves for family events.

 
 Administrative Instruments

When you start up a business, you must, among other things, register with the ministère du Revenu du Québec.

To manage your business in accordance with the Act respecting labour standards, you must have certain administrative instruments prescribed by this Act.

You must:

  • set up a registration system or keep a register showing information, for each of your employees, on some twenty different items (Regulation respecting a registration system or the keeping of a register);

  • be able to issue pay sheets to your employees containing enough information for them to check how their wages have been calculated (Act respecting labour standards, ss. 46 to 49);

  • be prepared to issue written notices of termination of employment or of layoff for six months or more (Act respecting labour standards, ss. 82 to 83.2) and in the case of collective dismissals, issue the required notice to the Minister (Act respecting labour standards, ss. 84.0.1 to 84.0.15);

  • be able to issue a work certificate to an employee who requests one on leaving his job (Act respecting labour standards, s. 84).

The employer subject to the Act and who has employees working in Québec must pay a contribution to the Minister of Revenue, unless he is explicitly exempted therefrom under section 39.0.1 of the Act respecting labour standards. An employer who is subject to the Act must file each year a statement using the prescribed form and send it the ministère du Revenu du Québec (ss. 39.0.1 to 39.0.4 of the Act respecting labour standards).

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When you consult a section of the act, we suggest that you also refer to its interpretation.

 
 Hiring a New Employee

There are a number of points that should be clarified whenever you hire a new employee. These points involve such matters as wages, working hours, leaves and absences.

With regard to wages, it is important to:

  • tell the employee what his wage rate will be and specify how he will be paid: by the hour, by the week, by commission, on the basis of production or otherwise (Regulation respecting labour standards, ss. 2 to 4.1);

  • determine the mode of payment: cash, cheque or bank transfer (Act respecting labour standards, s. 42);

  • explain to the employee how gratuities will be distributed, if you collect them for him and the existence of a tip sharing arrangement where applicable (Act respecting labour standards, ss. 50 and 50.1);

  • decide what deductions will be made from the employee’s wages and, if necessary, obtain written authorization from him (Act respecting labour standards, s. 49);

  • specify, if necessary, the amount that will have to be paid for room and board (Regulation respecting labour standards, ss. 6 and 7; Act respecting labour standards, s. 51.0.1);

  • tell the employee how long each pay period will be (Act respecting labour standards, s. 43).

With regard to working hours, it is also a good idea to tell the employee everything he needs to know about his regular work schedule and overtime. In particular, you must:

  • establish his work schedule and specify in particular the length of the meal period, the length of coffee breaks and other breaks, if any (Act respecting labour standards, ss. 57, 58 and 79);

  • establish the length of a regular workweek (Act respecting labour standards, ss. 52 and 53; Regulation respecting labour standards, ss. 9 to 13; Order respecting the retail food trade);

  • tell the employee whether the standard pertaining to the number of hours in a regular workweek applies to him (Act respecting labour standards, s. 54);

  • tell him whether he might be called upon to work overtime (Act respecting labour standards, ss. 55 and 56);

  • remember that an employee may refuse to work beyond his normal working hours (Act respecting labour standards, s. 59.0.1);

  • determine which day(s) will correspond to the weekly rest period (Act respecting labour standards, s. 78).

When you hire a new employee, you must also clarify certain questions related to leaves and authorized absences. You must:

  • tell the employee what reference year is in force in the enterprise (Act respecting labour standards, s. 66);

  • specify whether the enterprise shuts down during the holiday period (Act respecting labour standards, ss. 71 and 73);

  • draw up a list of statutory holidays that employees may take (Act respecting labour standards, s. 60; National Holiday Act, s. 2);

  • check the circumstances under which an employee may be absent from work with or without pay for family or parental matters (Act respecting labour standards, ss. 79.7 to 81.17) or owing to sickness or accident (Act respecting labour standards, ss. 79.1 to 79.6).

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When you consult a section of the act, we suggest that you also refer to its interpretation.

 While the Employee is Working

When you hired your new employee, you dealt with questions related to wages, working hours, leaves and absences. Now that he is on the job, you will have to comply with the terms and conditions of payment that you have agreed on. You will also have to apply the various provisions governing statutory holidays, the paid annual leave, maternity leave, paternity leave, parental leave and psychological harassment in the Act respecting labour standards and the National Holiday Act.

With regard to statutory holidays and the National Holiday, you must:

  • determine whether the employee meets the eligibility criteria (Act respecting labour standards, ss. 59.1 and 65; National Holiday Act, ss. 16 and 17);

  • decide whether you will grant a compensatory holiday or pay a compensatory indemnity to an employee who is required to work on a statutory holiday or on the National Holiday (Act respecting labour standards, s. 63; National Holiday Act, s. 5);

  • decide whether you will grant a compensatory holiday or pay a compensatory indemnity to an employee who is on his annual leave at the time of a statutory holiday or the National Holiday (Act respecting labour standards, s. 64; National Holiday Act, s. 6);

  • calculate the statutory holiday and National Holiday indemnity due to the employee, where applicable (Act respecting labour standards, s. 62; National Holiday Act, s. 4).

With regard to the paid annual leave, you must:

  • determine whether the employee is entitled to the leave (Act respecting labour standards, s. 77);

  • calculate the number of days to which the employee is entitled (Act respecting labour standards, ss. 67 to 69);

  • set the date of his annual leave and notify the employee at least four weeks ahead of time (Act respecting labour standards, ss. 70 and 72);

  • calculate the indemnity related to the leave (Act respecting labour standards, ss. 74 and 75).

With regard to maternity leave, you must:

  • remember that the employee may be absent from work without pay for examinations related to her pregnancy (Act respecting labour standards, s. 81.3);

  • confirm, with the employee, how long she will be on maternity leave, when she intends to leave work, and when she intends to return to work (Act respecting labour standards, ss. 81.4 to 81.6);

  • remember that the employee may be entitled, in some cases, to a special maternity leave (Act respecting labour standards, ss. 81.5.1 to 81.5.3);

  • remember that, in some cases, you may require an employee to produce a medical certificate stating that she is fit to work (Act respecting labour standards, ss. 81.8 and 81.9);

  • plan to reinstate the employee in her former position, with the same benefits, when she returns to work (Act respecting labour standards, s. 81.15.1).

With regard to paternity leave, you must:

  • be aware that the employee may be absent for not more than five consecutive weeks, without pay, on the birth of his child (s. 81.2 of the Act respecting labour standards).

With regard to a parental leave, you must:

  • determine whether the employee meets the eligibility criteria (Act respecting labour standards, s. 81.10);

  • check, with the employee, if he wishes to avail himself of the parental leave, confirm the duration thereof, where applicable, as well as when he will be leaving and when he expects to return to work (Act respecting labour standards, ss. 81.11 to 81.14);

  • remember that you must reinstate the employee in his former position with the same benefits at the end of a parental leave (Act respecting labour standards, s. 81.15.1).

As for the psychological harassment, you must:

  • see to it that the employee’s work environment is free from psychological harassment (Act respecting labour standards, ss. 81.18 and 81.19);

  • take reasonable steps to ensure that the employee’s right in the field of psychological harassment is respected (Act respecting labour standards, s. 81.19);

  • remember that the foregoing provisions and the related recourses for sections 123.7, 123.15 and 123.16 are deemed to form an integral part of every collective agreement (Act respecting labour standards, s. 81.20);

  • remember that an employee referred to in any collective agreement must exercice the recourses provided for therein, insofar as such a recourse exists for him (Act respecting labour standards, s. 81.20).

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When you consult a section of the act, we suggest that you also refer to its interpretation.

 When an Employee Leaves or is Dismissed

If one of your employees resigns or you cancel the contract of employment of an employee, you must apply certain standards and procedures in order to comply with the Act respecting labour standards.

You must:

  • issue the employee a work certificate if he asks for one (Act respecting labour standards, s. 84);

  • give the employee written notice, within a certain time limit, if you are dismissing him, laying him off permanently or are laying him off for a period of six months or more (Act respecting labour standards, ss. 82 to 83.2);

  • give the notices within the required time periods before making a collective dismissal (Act respecting labour standards, ss. 84.0.4 to 84.0.7 and 84.0.13);

  • pay the employee, when he leaves, a severance indemnity to compensate for the paid annual leave to which he is entitled and from which he has not benefitted (Act respecting labour standards, s. 76);

  • remember that, in certain cases, you may not dismiss, suspend or transfer an employee or practice discrimination or take reprisals against him (Act respecting labour standards, ss. 122, 122.1 and 123.1);

  • remember that an employee who is credited with two years of uninterrupted service may file a complaint with the Commission des normes du travail if he feels that he has been dismissed without good and sufficient cause (Act respecting labour standards, s. 124);

  • remember that an employee who believes that he was the victim of psychological harassment can file a complaint with the Commission des normes du travail (Act respecting labour standards, ss. 123.6 and 123.7);

  • remember that complaints for a prohibited practice, psychological harassment and a dismissal not made for good and sufficient cause may be heard by the Commission des relations du travail (Act respecting labour standards, ss. 123.4, 123.9, 123.12 and 126);

  • remember that an employee can be represented before the Commission des relations du travail by the Commission des normes du travail in cases involving complaints related to a prohibited practice, psychological harassment and a dismissal not made for good and sufficient cause (Act respecting labour standards, ss. 123.5, 123.13 and 126.1).

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When you consult a section of the act, we suggest that you also refer to its interpretation.

 

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