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Public Information
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Send us an e-mail
We appreciate hearing from you. If you are asking a question, try to give us as much detail as you can so that your mail may be directed to the right department or program as quickly as possible. If there is some information that you would like to see on the site or if you find something that could be improved, please let us know. Government Services
If you wish to apply for a health card or are changing your address, see the Ontario Health Insurance section for more information. If you would like to change your address online, visit the ServiceOntario.
For general information requests about Ministry of Health and Long-Term Care programs and services, send an e-mail to INFOline. The information provided by INFOline is about government services only. It does not provide medical advice or counseling. For privacy and security reasons, please do not include your personal health information, such as health card numbers, in your e-mail.
Technical Questions
For technical questions or comments about the site, send an e-mail to our Webmaster.
The Minister of Health and Long-Term Care
Since responses to e-mails to the Minister can be by e-mail, telephone or Canada Post, please be sure to include your postal address and telephone number in your e-mail.
Send an e-mail to the Minister
Call us
Medical Questions
To speak to a nurse about a medical or health-related issue, call Telehealth Ontario at 1-866-797-0000. If your situation is a medical emergency, immediately call your doctor or 911.
Government Services
For general information requests about Ministry of Health and Long-Term Care programs and services, you can telephone the ministry INFOline. The information provided by INFOline is about government services only. It does not provide medical advice or counseling. Hours of operation are Monday to Friday, 8:30am - 5:00pm.
Toll free : 1-800-268-1154 In Toronto : 416-314-5518 TTY : 1-800-387-5559 FAX : 416-314-8721 For general questions about the government and its programs, call Ontario Government Information and Referrals at : Toll free : 1-800-267-8097 In Toronto : 416-326-1234
Write to Us
If you prefer to write, please send your letter to : Client Services UnitMinistry of Health and Long-Term Care Suite M1-57, Macdonald Block 900 Bay Street Toronto ON M7A 1R3 Canada |
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