» How to
This section of the Help Page explains how to navigate the site, find major content areas or zones quickly and effectively, and look for specific topics using the search function.
- Content areas
- How to search CBC.ca
» USING THE HELP SITE
- The Help Site is divided into five distinct sections:
- How To contains information on navigating the site, finding major content areas quickly and effectively, and looking for specific topics using the search function.
- FAQ provides answers to frequently asked questions about CBC.ca. This section addresses some of the important general, technical, troubleshooting and site issues you may have. The "FAQ" also includes a list of contacts for CBC.ca.
- Downloads includes a complete list of software and plug-ins that you need to enjoy everything we have to offer. This section also explains our wireless content.
- News Help presents help information specifically for CBC News Online.
- Site Map offers direct links to our major content areas.
» NAVIGATING CBC.ca
FINDING MAJOR CONTENT AREASCBC.ca has been divided into these major content areas or zones (listed on the left navigation bar):
- News
- Business
- Sports
- Weather
- Health and Science
- Arts
- CBC Archives
- Kids
- Program Guide (Radio and TV Programs)
- E-mail Newsletters
- Message Boards
- Contact Us
- Shops/Services
- About CBC
CBC.ca is Canada's online information resource. Around the clock, it delivers a distinctly Canadian perspective on national and international news.
The News section showcases the CBC's extraordinary journalistic ability to provide up-to-the minute headlines and in-depth news simultaneously. Organized around five key sections - Top News, Indepth, Viewpoint, Programs and Live - the News site tracks the latest headlines and offers both in-depth and up-to-the-minute reports in text, audio and video formats.
Current features include commentary from online columnists Martin O'Malley and Judy Rebick, who are joined in the Viewpoint section by veteran CBC journalists Larry Zolf and Rex Murphy. Diaries are written by Canadians with an interesting perspective on current events. Links to breaking news and program highlights from CBC Newsworld can be found in the Live section. And for those who like their news in bits and bytes, the CBC News Online NewsDigest delivers top new headlines with its customizable e-mail service.
BusinessComprehensive and authoritative, the Business site provides everything from business news headlines to tax tips. The front page links to current stock quotes and exchange activities. Key sections include Business Indepth, Personal Finance and Programs.
The Business site features detailed analysis of current issues affecting our global economy, programming highlights from CBC Television and CBC Newsworld, and personal financial advice from leading experts delivered in Real Video and QuickTime.
SportsThe Sports site provides separate sections devoted to Baseball, Hockey, the CFL, NFL, NBA, and much more. In addition to up-to-the-minute game coverage, the Sports site features game highlights, post-game wrap-ups, statistics and real-time pools, along with links to sports-related CBC web sites and programming highlights from CBC Radio, CBC Television and CBC Newsworld Sports.
And who says you can't display plaid on a computer monitor? Everybody's favorite coach, Don Cherry, has his say with Real Audio and Video clips from "Coach's Corner" segments.
Weather
Click on one of eight detailed weather maps for up-to-the-minute reports for Canada and the world provided by Environment Canada. This site also features three-day extended forecasts, marine reports, satellite tracking, and special coverage of fierce weather phenomenon.
Health and ScienceCBC.ca's Health & Science section provides up-to-date coverage of issues related to technology, scientific discovery and health. In addition to offering timely top headlines, the Health & Science zone also features a number of Indepth studies of topical issues, including West Nile virus and organ donation. Additionally, the site offers an extensive Adverse Drug Reaction Database and reports from CBC.ca's resident Health columnist.
ArtsCBC.ca's Arts site is the place for culture enthusiasts to get their daily fix of up-to-the-minute coverage. Featuring top headlines on a wide breadth of subjects ranging from music, film and literature to opera, ballet, visual arts and comic books, the site will appeal to readers who are curious about all forms of Canadian culture. In addition to its top news stories, this section also offers original Arts features not available on CBC Radio or Television, on subjects as diverse as the Trailer Park Boys, Canadian Cinema, music downloading and postmodern art.
CBC ArchivesOn the award-winning CBC Archives site, you'll find a selection of radio and television clips from the Canadian Broadcasting Corporation's vaults. Some of these files have been unavailable for more than 60 years and are now accessible to the general public for the first time. To enrich this unique archival material, CBC Archives' journalists provide entertaining and informative text that helps to place the clips in a historical context. This section showcases a number of in-depth features on subjects as diverse as war, arts, people, politics, disasters, science and sports, and provides an invaluable education in some of the most unforgettable moments in Canadian history.
KidsCBC operates a Kids zone, home to content for ages 2-20. Preschoolers and their parents can find challenging games and activities in the Kids'CBC section, designed with developmental expertise to encourage little ones to learn as they play with their favourite characters. The after school section lets older kids have fun, play games, and find out more about the great programming CBC has for them. For teens and youth, CBC.ca has built The Void, a place where they can hang out and touch base in a more mature setting. The entire Zone is loaded with contests, action and enough fun to keep kids busy for hours! And everything is 100% commercial free.
Program GuideThe Program Guide provides links to CBC Television, CBC Newsworld, CBC Radio One, Radio Two, Country Canada and RCI. The site offers an alphabetical list of all CBC programs, personalities and complete program schedules for CBC Radio One, CBC Radio Two, CBC Newsworld, CBC Television, Country Canada and RCI.
E-mail NewslettersWant news delivered to your e-mail inbox? Signup for CBC.ca e-mail newsletters.
Message BoardsCBC.ca provides a virtual meeting place where Canadians at home and abroad can discuss issues that matter to them. The Message Boards page offers an electronic bulletin board where people can post comments on a variety of topics.
Shops & ServicesCBC la Boutique is proud to make available quality merchandise from your favourite radio/ television programs on our secure shopping site. Our diverse collection of merchandise will delight the sports buff, comedy connoisseur and radio devotee. Services provides information on CBC's design library and productions facilities.
Contact UsWe welcome and value your feedback about our programming and services. Contact information for all departments can be found in our Contact CBC zone. There is also a form users can fill out and send directly to CBC's Audience Services department.
About CBCWant to know what's going on behind the scenes at the CBC? The About CBC zone includes a direct link to corporate information, department contacts, news releases, information on CBC Tours, information on our services and much more.
» How do I search the site?
Search gives you results that are smart, organized, and ranked to allow you to find information quickly. Additional features include high quality matches and one step searching.
Before clicking on the Search link on the top navigation bar on CBC.ca, read our suggestions below to learn more about the CBC Search function.
Check Spelling
Make sure your search terms are spelled correctly.
Use Multiple WordsThe search results will return more refined results from several words than from a single word.
Use Appropriate CapitalizationTyping in lower case will return all documents with that word. If you capitalize proper nouns, your returns will only contain documents with that proper noun.
Use Exact Phrase ButtonUse the Exact Phrase button for words that must appear adjacent to each other. For example, you would use this feature if you were searching for stories on the Bank of Montreal. Otherwise your search may turn up documents that contain the words bank, of and Montreal anywhere within the document.
Use + or -Use a + sign when your search term or phrase must be in the results and a - sign when you want a term or phrase excluded. For example, if you were search for stories on the sport of surfing but did not want any returns with references to internet surfing, type the following in the field: +"surfing",-"internet" . The term or phrase must be contained within quotation marks and there should be no space between the plus or minus sign and the term. Also, this function can only be used when the Any Word button is selected. Plus and minus signs are ignored if the All Words or Exact Phrase buttons are selected.
Use asterisks as wildcardsYou can use a single asterisk (*) to look for words that begin with the same letters.
For example, typing key * will return documents with key, keys, keying, keyhole, keyboard, etc.