CBC.ca Thunder Bay
 

Contact


Do you have a question about the CBC or one of our programs?
Check our list of Frequently Asked Questions below.

If you still can't find the answer you're looking for, please use our Contact Form.
Due to the large volume of messages received, we will not be able to respond to all messages.
Frequently Asked Questions - Links on this page

1.

 How do I contact the local news departments with a news tip?
2. How do I get a PSA aired on radio or a community event mentioned?
3. How do I suggest an idea or pose a question to a local show?
4. How can I comment on what I heard on a local or national radio program?
5. Can I get transcripts and/or tapes of programs?
6. How do I suggest an idea or pose a question to a national show?
7. How do I contact the CBC about something I saw on CBC.ca?
8. How can I find out the name of the song I just heard on CBC Radio?
9. I have a CD that I would like you to play. Where do I send it?
10. How can my school/community group take a tour of the CBC?
11. How do I find out about jobs at the CBC?
12. How do I alert the CBC to reception difficulties?
13. How do I contact someone at the CBC?
14. Where do I find the free version of Windows Media Player or RealPlayer?
15. What are your channels/frequencies?
Answers to FAQ

1.

 How do I contact the local news departments with a news tip?
If you've got a news tip e-mail us or call the CBC Radio One Newsroom at (807) 625-5002.

You can also contact us by Fax:

(807) 625-5035 in Thunder Bay
1 (888) 221-1003 in the region

   
2. How do I get a PSA aired on radio or a community event mentioned?
First, refer to these guidelines before you send us information about your event.

You can send us event information online, or:
By Mail:
   CBC Radio
   213 East Miles Street
   Thunder Bay, Ontario
   P7C 1J5
By Fax:
   (807) 625-5035 in Thunder Bay
   1-888-221-1003 in the region
   
3. How do I suggest an idea or pose a question to a local show?
Go to the Programs page, and follow the link to the show. Look for the “Contact” link for that show in the left-hand side of the show’s page.
   
4. How can I comment on what I heard on a local or national radio program?
To comment on what you've heard on The Great Northwest (weekdays 6 to 8:37 am) e-mail The Great Northwest or call Talkback:
(807) 625-5077 in Thunder Bay
1 (888) 625-5077 in the region

To comment on what you've heard on Ontario Today (weekdays Noon to 2 pm) e-mail Ontario Today or call Talkback:
1 (888) 591-4111

To comment on what you've heard on Voyage North (weekdays 4 to 6 pm) e-mail Voyage North or call Talkback:
(807) 625-5077 in Thunder Bay
1 (888)625-5077 in the region

To comment on what you've heard on National CBC Radio or TV Programs call 1-866-306-INFO (4636).

   
5.
Can I get transcripts and/or tapes of programs? Back to top

Call Bowdens Thunder Bay at (807)626-9191. You will have to provide Bowdens with the program name, the time the interview ran and the date.
Note: there is a charge, and only credit cards are accepted.

Some other programs are available for home and education use. You can search catalogues of programs online through CBC's Shops and Services.
   
6. How do I suggest an idea or pose a question to a national show?
Go to Programs A-Z, look for the listing for that show, then follow the link to the website for that show. Look for the “Contact Us” section of the site.
   
7. How do I contact the CBC about something I saw on CBC.ca?
Use our Contact Form.
   
8. How can I find out the name of the song I just heard on CBC Radio?

a.   The first step is to identify the show that played the song.

If the program was a local show, go to our programs page and find it there.

If the program was a national show, use this list: Programs A-Z to navigate to the program page. If you don't know the name of the show, go to the CBC Radio Guide and then click on the title of the appropriate program.

b.   Once you have found the appropriate show, you can search the Past Programs section for program logs, which contain song information.
   
9.
I have a CD that I would like you to play.
Where do I send it?		 Back to top

To place it in our music library, send two copies to:

CBC Music Library
Rm. 2B100
PO Box 500, Stn. A
Toronto, On L5N 1B5

Do not send copies of your CD directly to the various programs.

If you've got a CD of a performer or a group that is touring Northwestern Ontario you can contact us by e-mail.

   
10. How can my school/community group take a tour of the CBC?
Please contact us at (807) 625-5026 to inquire about tours.
   
11.
How do I find out about jobs at the CBC? Back to top

Click on Jobs at the bottom of any page on the CBC.ca site.

   
12. How do I alert the CBC to reception difficulties?
If you are experiencing problems hearing CBC Radio One or Radio Two from your local CBC Radio transmitter, please help us fix the problem by providing us some information.
   
13. How do I contact someone at the CBC?

Check the "Contact" information on the right side of this page, or use our Contact Form.

   
14. Where do I find the free version of Windows Media Player or RealPlayer?
Go to the Audio/Video page and follow the links for downloads which are provided there.
   
15.
What are your channels/frequencies? Back to top

These are listed on the Audio/Video page.
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CBC Thunder Bay Contacts

CBC Radio Newsroom

Staff Directory
Transcripts and Recordings
Audience Inquiries/Complaints
Thunder Bay Programs

Weekdays 5:30 a.m. to 6:00 p.m.

Thunder Bay
Tel: (807) 625-5002
Fax: (807) 625-5035
Talkback voicemail (807) 625-5077

Northwestern Ontario
Tel: 1-800-625-5001
(Use voicemail option #2 for automated service.
Then #2 again for the newsroom)
Fax: 1-888-221-1003
Talkback voicemail 1-888-625-5077 Thunder Bay Newsroom E-mail

 

Live Receptionist

Weekdays 8:45 a.m. - 5:00 p.m.
(807) 625-5000
Toll free: 1-800-625-5001
(Press #1 to speak to a receptionist. You get voicemail when the receptionist is with another caller.)
 

Audience Inquiries/Complaints

M-F Local programming:
5:30-8:40 a.m.
Noon- 2:00 p.m.
4:00-6:00 p.m.
Gary Rinne 807-525-5013
Tom Grand 807-625-5021

All other CBC Radio & TV Programming
Toll free: 1-866-306-INFO (4636)
Email Audience Relations

 

CBC Office of the Ombudsman

P.O. Box 500, Station A
Toronto, Ontario
M5W 1E6
Fax: (416) 205-2825
Tel: (416) 205-2978

 

Reception Problems

Tel: 1-866-306-4636

 

Staff Directory

E-mail staff by clicking on their name

Producers
Gary Rinne 625-5013
Eric Shih 625-5029

Reporters
Cathy Alex 625-5015
Ron Desmoulins 625-5019
Kellie Hudson 625-5014
Jody Porter 625-5022

Newsreaders
Mary-Jean Cormier 625-5017
Shane Judge 625-5030

Announcer/operator
Heather McLeod 625-5016

Hosts
Lisa Laco 625-5011
Gerald Graham 625-5028

Administrative Assistant
Jolene Banning 625-5026

Systems Technologist
Gene Balec

Regional Web Developer
Dwight Friesen

Program Manager
Tom Grand 625-5021

 

Thunder Bay Programs

The Great Northwest 6 - 8:37 a.m.
Host: Lisa Laco 625-5011
E-mail The Great Northwest

Ontario Today 12-2 p.m.
Host: Rita Celli
Reporter: Cathy Alex (807) 625-5015
Ontario Today Phone In
Tel: 1-888-817-8995
Ontario Today TalkBack
1-888-591-4111
Ontario Loday Live Phone-In line
1 to 2 p.m. ET/Noon to 1 p.m. CT
1-888-817-8995
E-mail Ontario Today

Voyage North 4-6:00 p.m.
Host: Gerald Graham 625-5028
E-mail Voyage North

 

Our Address

CBC Radio Thunder Bay
213 East Miles Street
Thunder Bay, Ont.
P7C 1J5

 

Transcripts and Recordings

Bowden’s External Site (807) 626-9191

You need to call within a month of hearing the program. Give the date, and the hour you heard the story on the radio. Bowdens is a private company not affiliated with CBC Radio. There is a fee for this service.

 

CBC Snowphone

Cross-country ski conditions
Tel: (807) 625-5075

 

For Independent TV Producers

Producing for CBC TV