CBC.ca Nova Scotia
Contact

Got a question about the CBC? We’ve answered the most common queries in our list of Frequently Asked Questions below.

If you still can’t find the answer you’re looking for, please use the Contact form. Due to the large volume of messages received, we will not be able to respond to all messages.

 

Frequently Asked Questions - Links on this page


 
Answers to FAQ
1. How do I contact the local news departments with a news tip?
If you’ve got a news tip, phone the CBC News at Six assignment desk at 1-888-454-2221 for TV news. Or at the assignment desk of CBC Radio One in Halifax at (902) 420-4350 or in Sydney at (902) 536-4100 for radio news.
   
2. How do I suggest an idea or pose a question to a local show?
Go to the Programs page, and follow the link to the show. Look for the “Contact” link for that show in the left-hand side of the show’s page.
   
3. How do I suggest an idea or pose a question to a national show?
Go to Programs A-Z, look for the listing for that show, then follow the link to the website for that show. Look for the “Contact Us” section of the site.
   
4. How can I find out the name of the song I just heard on CBC Radio?
This information can be found on the CBC.ca FAQs page.
   
5.

Can I get transcripts and/or tapes of programs?

CBC Radio - Nova Scotia
CBC Radio programs are available through Bowden’s Media MonitoringExternal link opens in a new window or call 1-877-269-3367.

CBC Television - Nova Scotia
CBC Nova Scotia does not provide video copies of our local news items broadcast on CBC News at Six - Nova Scotia. There are media monitoring companies that provide this service for a fee. Bowden’sExternal link opens in a new window in Halifax is one example (902) 422-9200.

CBC Nova Scotia does not provide video copies of Land & Sea episodes. Most of these episodes can be purchased for educational purposes only from the Nova Scotia Department of EducationExternal link opens in a new window (902) 424-2440.

CBC DOES NOT provide video copies of any programs featuring musical, comedy or artistic performances (ex: This Hour Has 22 Minutes, East Coast Music Awards, Songwriters’ Circle, Halifax Comedy Fest). This is due to performance, and/or music rights.

CBC Network programs
For audio copies of all CBC Radio current affairs programs, please call Bowden’s Media MonitoringExternal link opens in a new window in Toronto toll free # 1-800-363-1530.

For video copies of all CBC Television or CBC Newsworld programs, call Bowden’s Media MonitoringExternal link opens in a new window toll free # 1-800-363-1281.

These services are available at a cost and only for programs within last 3 months (some programs up to 12 months). You must know the name of the program and date of broadcast.

For other news and information programs, information can be found on the CBC.ca FAQs page.

( CBC does not endorse and is not responsible for the content of external sites. External links will open in a new window.)

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6. How do I find out about jobs at the CBC?
Click on Jobs at the bottom of any page on the CBC.ca site.
   
7. How do I alert the CBC to reception difficulties?
This information can be found on the CBC.ca FAQ page.
   
8. How do I contact someone at the CBC?
Check the "Contact" information on the right side of this page,
or use the Contact Form.
   
9. Where do I find the free version of Windows Media Player or RealPlayer?
Go to the Audio/Video page and follow the links for downloads which are provided there.
   
10. What are your channels/frequencies?
These are listed on the Audio/Video page.
   
11. I have a CD that I would like you to play. Where do I send it?
This information can be found on the CBC.ca FAQs page.
   
12.

How do I get a PSA aired on radio or a community event mentioned?
CBC Radio will accept requests for public service announcements for non-profit organizations. Please send announcements two weeks ahead to Jackie Salmon via email. Faxes also accepted at (902) 420-4478, or by mail at CBC Radio, Box 3000, Halifax, NS, B3J 3E9.

Public service announcements can also be sent to Olga Milosevich via email, or by fax (902) 420-4089. You can all in a psa on Information Morning’s talkback line at 1-800-582-5526.

   
13. How do I contact the CBC about something I saw on CBC.ca?
Use the Contact Form.
   
14. How can my school/community group take a tour of the CBC?
Tours of CBC Halifax are offered to students with courses in media arts, journalism or broadcasting, and to community groups with a particular interest in public broadcasting. Please call 420-4152 for more information and to request a tour.
 
Regional Contacts

CBC Nova Scotia
Halifax
P.O. Box 3000
Halifax, Nova Scotia
B3J 3E9
TEL: (902) 420-8311

Sydney
285 Alexandra Street
Sydney, Nova Scotia
B1S 2E8
TEL: (902) 539-5050

Audience Services
Toll Free 1-866-306-4636

CBC Radio One Newsroom:
Halifax
TEL: (902) 420-4350
FAX: (902) 420-4357
E-mail: Halifax newsroom

Sydney
TEL: (902) 563-4100
FAX: (902) 539-1562
E-mail: Sydney newsroom

CBC News at Six Newsroom:
TEL: (902) 420-4100
E-mail: CBC News at Six

Toll free talkback:
CBC News at Six

1-866-420-4551

Information Morning
1-800-582-5526 - Halifax
1-800-309-5556 - Sydney

Maritime Noon
1-800-565-1940

Mainstreet
1-888-686-6246 - Halifax
1-800-309-5556 - Sydney

Maritime Magazine
1-800-565-5463

Web
 

Regional Web Developer:
E-mail: Julie Hopkins

Regional Online Journalist:
E-mail: Terra Tailleur

 

Communications
 

Manager of Communications:
E-mail: Wendy Jones
TEL: (902) 420-4302

Executive in Charge of Partnerships:
E-mail: Jennifer Gillivan
TEL: (902) 420-4164

 

Programming
 

Regional Director - TV:
E-mail: Ron Crocker

Regional Director - Radio:
E-mail: Susan Mitton

Executive Producer - TV:
E-mail: Nancy Waugh

Program Manager - Radio Halifax:
E-mail: Janet Irwin

Program Manager - Radio Sydney:
E-mail: Jill Spelliscy

 

Transmitter Problems
 
To report a transmission problem with CBC Radio or CBC Television, please call CBC Audience Services toll free at 1-866-306-4636.