- We strive to make our services known to you.
- We treat you with courtesy and respect.
- Our service is provided in the official language of your choice.
- Our automated services are available for your use 24 hours a day, seven days a week.
- Our Information Officer is available from 8:30AM to 5:00PM (Mountain Standard), every government business day.
- We answer phone calls promptly.
- You can access the Canada/NWT Business Service Centre from all regions of the Northwest Territories without long distance charges.
- We respond to you within one business day, upon receipt of your request in person, by telephone, fax, mail or Internet.
- We provide current information on federal and provincial government business-related products, programs, services and regulations. This information is accurate, helpful, relevant and timely.
- If you must be referred, we provide you with the telephone number of the contact which will best assist you. We encourage you to report back on unsuccessful referrals.
- If we are unable to provide an immediate answer when you first contact us, we will obtain an answer to your question(s) and provide an estimate of the time required for us to get back to you.
- We strive to serve you through the method of your choice: in person, by telephone, fax, mail, and e-mail or through the Internet.
- If, for any reason, you are not satisfied with our services: we encourage you to let us know and we will do our very best to correct the problem promptly.
Our Commitment:
Providing quality information to the business community.
The Canada/NWT Business Service Centre is a comprehensive orientation service to information on all business-related topics pertinent to entrepreneurs, small businesses and start-up companies
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