Abstract |
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This Handbook offers information and advice to help consumers gain knowledge about consumer rights, make informed decisions, and protect themselves against unscrupulous dealers. It contains points to consider, questions to ask, and steps to take before making a purchase or signing a contract. It also provides them with corporate, consumer, non-governmental and governmental contacts.Table of Contents:- Complaining Effectively
- Consumer Tips
- Consumer Affairs Offices
- Other Governmental Contacts
- Consumer Groups
- Better Business Bureaus (BBBs)
- Automobiles
- Financial Services
- Energy and Utilities
- Credit
- The Home
- Health and Food
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