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Canada/Nova Scotia Business Service Centre
Your Gateway to Business Information
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Title
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Quality Management for Associations: A Practical Guide to ISO 9000
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Quality-conscious organizations understand that they must work to do more than simply respond to customers' expressed needs. They will always be trying to deliver better services and products to customers. And they will not wait for clients to tell them how to improve their offerings. This guide is first of all a primer for association managers seeking to learn more about the ISO 9000 standards. It can also help them to apply ISO 9000 in a straightforward cost-effective fashion. Finally, it includes some helpful pointers for organizations that decide to seek ISO 9000 registration.
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WebSite
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This document is available electronically on the Internet
Clicking on the link above will open a new browser window.
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Date de publication
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January 1999
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Format
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Coiled Book
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Pagination
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59 p.
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Department/Agency
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Industry Canada - IC
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Keywords
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Standards, Quality Management, Associations
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Library Locations
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Halifax
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