The Financial Consumer Agency of Canada (FCAC) is a newly created agency.
We work to protect and educate consumers in the area of financial services.
We provide consumer information and oversee financial institutions to ensure
that they comply with federal consumer protection measures.
What's New
FCAC launches
a new pre-paid cards guide.
This booklet explains how MasterCard and Visa brand pre-paid payment cards work
and what they cost. It also provides tips on what to watch for when buying
or using a pre-paid card.
Pre-paid cards is the latest addition to FCAC’s Credit
Cards and You information kit and interactive tool.
2005-2006 Annual Report
Updated Cost of Banking Guide now available
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Notice: From June 16, 2006 to July 25, 2006, emails sent through the
Contact Us page, using the "General Inquiries" Internet-based
contact system, were not received due to technical difficulties. We invite those who used this
contact option in that period to contact us again now that the problem has been fixed.
Click here for more information.
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E-mail and Telephone Fraud Warning
Why Financial Capability Matters
( PDF 1,457 kB - 39 pages).
A report on the symposium Canadians and Their Money, organized last June by the Financial Consumer Agency of Canada (FCAC), Social and Enterprise Development Innovations (SEDI) and the Government of Canada's Policy Research Initiative (PRI).
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