Financial Consumer Agency of Canada - Agence de la consommation en matière financière du Canada

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 About the Financial Services Sector

 Current Affairs


Staying on top of trends and developments in the ever-changing financial industry can be challenging.

We can help. Below we point you to the latest news — key announcements, reports and updates that relate to the sector and, in particular, financial consumers. For each item, you’ll find a brief description and a link to another section of our site or the organization responsible for the information. We frequently update this page, so visit again.

Opinions expressed in third-party material reached by links to and from this page are not necessarily endorsed by the FCAC.






Industry Canada's Complaint Courier pilot project is an on-line tool to assist consumers with complaints. It helps consumers prepare a complaint, determine its validity, and provides advice on how to complain effectively. With the click of the mouse your complaint will be delivered by e-mail to the appropriate consumer affairs agency, and when possible, to the business in question. When all else fails, the Courier will provide you with information on available alternatives to dispute resolution.

For more information, visit Industry Canada's Complaint Courier Web site.
FCAC/ACFC Toll-free 1.866.461.FCAC (3222) Protecting Consumers / Informing Canadians
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Last Modified: 2003-05-28
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