Financial Consumer Agency of Canada - Agence de la consommation en matière financière du Canada

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 Resource Centre: Banks


Canada Deposit Insurance Corporation
Federal Crown corporation created to protect the money you deposit in financial institutions that are CDIC members in case of their failure.

Canada's Banks — Backgrounder
A backgrounder on the banking industry, with a focus on the regulatory environment.
Department of Finance


Canadian Bank Facts — Information booklet
Free booklet with key facts about Canada's banks. Published yearly.
Canadian Bankers Association

Canadian Bankers Association (CBA)
As the national trade association of Canada's banks, the CBA collects statistics on the banking industry and provides educational resources for consumers and small businesses. Visit www.cba.ca or call 1-800-263-0231.

Domestic Banks
A listing of Canada's domestic banks.
Canadian Bankers Association

Foreign Banks
A listing of foreign banks registered in Canada.
Canadian Bankers Association

Financial Services OmbudsNetwork (CFSON)
The Centre for the Financial Services OmbudsNetwork (CFSON) provides Canadian financial services consumers with single-window access to high-quality, independent, impartial and effective complaint resolution services in the banking, life and health insurance, general insurance, securities and mutual funds industries. For more information, visit the CFSON Web site.

Institute of Canadian Bankers (ICB)
Educational institution that offers courses, programs and seminars on banking and financial services. Visit www.icb.org or call 1-800-361-7339.
Institute of Canadian Bankers

Office of the Superintendent of Financial Institutions (OSFI)
OSFI is the primary regulator of federally chartered financial institutions and federally administered pension plans. Visit www.osfi-bsif.gc.ca or call 1-800-385-8647.

Ombudsman for Banking Services and Investments (OBSI)
The Ombudsman for Banking Services and Investments (OBSI) is an independent organization that investigates customer complaints against financial services providers, including banks and other deposit-taking organizations, investment dealers, mutual fund dealers and mutual fund companies. Visit www.obsi.ca or call 1-888-451-4519.

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FCAC/ACFC Toll-free 1.866.461.FCAC (3222) Protecting Consumers / Informing Canadians
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Last Modified: 2005-12-20
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