Canada
Investor Protection Fund
An industry-operated emergency fund set up to compensate investors
for losses arising from broker insolvency. Visit: www.cipf.ca
Canadian Code of Practice for Consumer Debit Card Services
Industry and consumer practices and responsibilities to help protect consumers
in their use of debit card services in Canada.
Canadian
Life and Health Insurance Compensation Corporation (CompCorp)
CompCorp provides policyholders with protection, within limits, against
loss of policy benefits in the event of the insolvency of their insurance
company. Visit www.compcorp.ca
or call 1-800-268-8099.
Canadian Life and Health Insurance OmbudService (CLHIO)
The Canadian Life and Health Insurance OmbudService (CLHIO) is an independent service that assists consumers with concerns and complaints about life and health insurance products and services. Our objective is to provide fair and prompt resolution of problems. For more information, visit the CLHIO Web site.
Consumer Protection
Learn about the various measures designed to protect financial consumers.
Financial Consumer Agency of Canada
Consumer
Tips for Using Credit Cards
Advice on using your credit cards safely and wisely.
Visa International
Deposit Insurance
Visit the "Deposit Insurance" section of our Web site to
learn more.
Financial Consumer Agency of Canada
Financial Consumer Agency of Canada
(FCAC)
A newly created agency working to protect and educate consumers of
financial services. Call 1-866-461-3222 toll-free.
Financial Services OmbudsNetwork (CFSON)
The Centre for the Financial Services OmbudsNetwork (CFSON) provides
Canadian financial services consumers with single-window access to
high-quality, independent, impartial and effective complaint resolution
services in the banking, life and health insurance, general insurance,
securities and mutual funds industries. For more information, visit
the CFSON
Web site.
Fraud
Quiz
Are you a potential scam victim? Find out with this 10-minute quiz.
Industry Canada
General Insurance OmbudService (GIO)
The General Insurance OmbudService assists in resolving differences between home, car and business insurance companies and their customers. When disputes arise, GIO's professional mediators and experienced customer services officers help insurance companies and customers work toward a solution that is in the best interest of all parties in a fair, independent and impartial environment. For more information, visit the GIO Web site.
Investor
Protection
The rules, regulations and enforcement measures in place to protect
investors.
Investment Dealers Association
Know Your Rights
An on-line guide to the rights of financial consumers and obligations
of financial institutions.
Financial Consumer Agency of Canada
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