To get more information about benefit programs, tell us how we can improve the Canada Benefits Web site, or voice your thoughts and opinions, please feel free to contact us. There are several ways to reach us:
E-mail
When you e-mail us, we will respond within one business day.
Please do not send us any personal or confidential information, such as your Social Insurance Number (SIN), home or business address, or departmentally assigned case or file numbers. We cannot forward e-mail messages on your behalf, and we do not accept or process changes of address.
You can submit your questions and comments to us at canadabenefits@canada.gc.ca or use the form provided below. Please note that all fields in the electronic form are optional. However, if you wish to receive a reply, you must provide your e-mail address.
E-mail address:
Questions or comments:
Telephone
You can call our toll-free telephone number between 8 a.m. and 8 p.m. Canadian Eastern Time, Monday to Friday, to get help in English or French from an information officer.
For information about Government of Canada programs and services, call:
1 800 O-Canada (1 800 622 6232)
TTY/TDD 1 800 465-7735
If you are experiencing technical difficulties with the Web site, call
1 888 839-0025
(Toll-free number available throughout Canada and the United States)
You can send us mail at