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A claim is a written explanation of an employee’s complaint, which also has important information about the employee, the job and the employer. Filing a claim is free. An employer cannot punish an employee for filing a claim.

If you believe your rights have been violated you should try to resolve the matter first with your employer. You can get a Self Help Kit from the Ministry of Labour that contains a form letter you can send to your employer. The Self Help Kit is also available at ServiceOntario Government Information Centres.

If you are unable to resolve the matter with your employer, file a claim. Claim forms are available online below as well as at ServiceOntario Centres.

Once a claim is filed, ministry staff will try to help solve the problem between the employee and employer. If the issue cannot be resolved, an investigation may begin. Claims are investigated as quickly as possible. The time it takes to complete the process varies.

Making it Easier

There are several options for making an employment standards claim, including an all-in-one electronic form to fill in and submit a claim online.

Form Title:	Employment Standards Claim Form
Form Number:	MOL-ES-0002
Format:	e-Form : Apply and submit online for fully accessible, faster service. PDF [ 126 kb / 3 pages ] The PDF can be filled in online or printed and filled in by hand. It must be submitted by fax, mail or in person. For help completing the form, check the Claim Form Guide [ 129 kb / 15 pages ] The claim form is also available from your local ServiceOntario Centre. Please use only one method to submit your application: e-Form or fax or mail or in person. For example, if you have submitted your application online, do not also submit it by fax or mail.
Related Resources	Brochure: Claim Your Rights: A step-by-step guide on How to File a Claim Fact Sheet: How to File a Claim Employee Self Help Kit

For your convenience, many of these documents are provided, in Portable Document Format (PDF). To view and print PDF files, you need to have Adobe Acrobat® Reader 4.0, or later, installed on your computer. You can download this free software from Adobe.