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Canada-Ontario Business Service Centre - Services for entrepreneurs - 1-800-567-2345


How to Start a Construction Business in Ontario

Last Verified: 2006-08-03

The following document was prepared by the Canada-Ontario Business Service Centre (COBSC) in collaboration with the Ministry of Government Services (MGS).  It is designed to provide an understanding of potential license, permit or registration requirements when considering the establishment of a construction business in Ontario.  Although many of your questions will be answered in this document, the list of resources given here is not exhaustive. 

Need more information?

Click: Canada-Ontario Business Service Centre
Call: 1-800-567-2345
Visit: The Regional Access Program Location Index for a listing of offices in Ontario.


Some of the organizations listed below are not subject to the federal Official Languages Act or the French Language Services Act of Ontario. Their services may not be available in both official languages.

TABLE OF CONTENTS

  1. Resources and Web Sites of Interest

1. Basics to Getting Started

Starting a business can be a rewarding undertaking, but it comes with its challenges. Before starting a business in Ontario, it is wise to do your research. Ask yourself if you are truly suited for entrepreneurship and understand that significant effort may be required. You should thoroughly enjoy the field you are getting into and you must believe in your service; it may consume much of your time, especially in the start-up phase. There are several issues to consider such as regulations, financing, taxation, managing your business, advertising and much more.

For further information:
See the documents:
Checklists for Going Into Business
Business Start-Up Info-Guide
Employment Regulations Info-Guide

2. Industry Overview

Ontario Smart Growth works with all levels of government, stakeholders and communities to ensure that decisions on public investment help to improve our economic competitiveness, protect and enhance our environment, build livable communities and create transportation choice.

There are five Smart Growth Zones across the Province of Ontario who are working to develop a Smart Growth Strategy and to provide advice on issues that are a priority in that area.

For further information:
please call 1-866-479-9781
visit the web site:
Places To Grow
http://www.smartgrowth.gov.on.ca/userfiles/HTML/nts_2_5154_1.html

Statistics Canada produces statistics that help Canadians better understand their country, its population, resources, economy, society and culture. The following links provide specific information related to the construction industry.

Construction Survey
(CANSIM II TABLE 034-001)
Collects data for Canada, the provinces and territories on revenues, costs, capital expenditures, labour and type of work for the construction-related industries.

Building Permits Survey
http://www.statcan.ca:8096/bsolc/english/bsolc?catno=64-001-X
(monthly publication No. 64-001-XIE)
The Building Permits Survey produces data on building construction by municipalities in Canada for both the residential and the non-residential sector. They provide an indication of future construction activity.

Homeowner Repair and Renovation Survey
http://www.statcan.ca/english/survey/household/home/renovation.htm
This household survey provides estimates on housing repair and renovation expenditures.

Canada E-book (Manufacturing and Construction)
This publication provides statistical information as:

  • Value of building permits by type
  • Value of all building permits
  • New Housing Price Index
  • Housing starts
  • New Residential construction and existing residential properties
  • Housing stocks
  • Homeowner expenditures on repairs and renovations
    http://www40.statcan.ca/l01/cst01/famil80b.htm

For further information:
visit the Web site:
Statistics Canada
http://www.statcan.ca

Canada Mortgage and Housing Corporation (CMHC) improves housing, supports the housing market and Canadians by being the key Canadian source of reliable and objective housing information. Housing market information can be easily accessed for domestic and international markets.

For further information:
visit these Web sites:
Canada Mortgage and Housing Corporation
http://www.cmhc-schl.gc.ca/

CMHC Market Analysis Centre
http://www.cmhc-schl.gc.ca/mktinfo/store/
Information on historical and recent housing market perfromance as well as forecasts and analysis of local, regional and national housing trends.

Planning Your Business

What is a Business Plan?
A business plan is a recognized management tool used by successful and/or prospective businesses of all sizes to document business objectives and to propose how these objectives will be attained within a specific period of time. It is a written document, which describes who you are, what you plan to achieve, where your business will be located, when you expect to get under way, and how you will overcome the risks involved and provide the returns anticipated.

Why Do I Need One?
A business plan will provide information of your proposed venture to lenders, investors, and suppliers to demonstrate how you plan to use their money, and to establish a basis for credibility of your project. This plan will serve as a guide to the various areas that you as a manager will be concerned with. As you work through this plan, adapt it to your own particular needs.

For further information:
see the document Business Plan for Small Construction Firms

Interactive Business Planner (IBP)

The IBP is a computer software program that uses the capabilities of the Internet to assist you in preparing a 3-year business plan for a new or existing business. The IBP will help you write your business plan, provide a format for writing your business plan, and take the information you enter and prepare financial projections for you.

For further information:
visit the Web site:
Interactive Business Planner
http://www.cbsc.org/ibp
see the document Interactive Business Planner - IBP

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3. Regulations

Examples of licenses, permits and regulations that could apply to you when starting your construction business may include, but are not limited to:

Municipal Requirements

One area of rules and regulations that all businesses must comply with is that of licenses, permits and regulations. When creating a company, the entrepreneur must contact the municipality involved, along with the provincial government.

Each municipal government has the authority to issue its own business licenses within its jurisdiction. Since there is no uniformity throughout the country regarding municipal licenses for businesses, you should consult with the appropriate local officials to determine whether your business will be affected by local regulations and licensing requirements. Businesses (including home-based businesses) must also meet the zoning by-laws that control property uses in their municipalities.

For further information:
visit the Web site:
Association of Municipalities of Ontario
http://www.amo.on.ca//AM/Template.cfm?Section=Home
see the document Municipal Requirements to Start a Business

The Smoke-Free Ontario Act

As of May 31, 2006, the Ontario government is prohibiting smoking in all enclosed workplaces and enclosed public places. The legislation will also strengthen measures to ensure only those 19 years of age and older can buy cigarettes and will phase out the display of tobacco products, with a complete ban beginning May 31, 2008.

For further information:
please call 416-326-4846
visit the Web site:
Ministry of Health Promotion
http://www.mhp.gov.on.ca/english/health/smoke_free/legislation.asp
Smoke-Free Ontario Act
http://www.e-laws.gov.on.ca/DBLaws/Statutes/English/94t10_e.htm

Municipal Property Assessment Corporation (MPAC) administers a uniform, province-wide property assessment system based on current values. The Corporation provides a range of services, including the preparation of annual assessment rolls for use by municipalities and the Province to calculate property taxes and education taxes.

For further information:
please call 1-866-296-6722
visit the Web site:
Municipal Property Assessment Corporation
http://www.mpac.ca/pages_english/default.htm

Do I need a license to start my own business?

Many types of businesses require licensing from the federal, provincial and/or municipal government. These requirements could include an operating permit, special permission to operate in your chosen location or specific qualifications for you and/or your employees.

For further information:
visit the Web site:
Starting a Small Business in Ontario
http://www.ontariocanada.com/ontcan/en/starting/st_small_bus/st_small-bus-intro.jsp

Building and Fire Codes

Ontario Building Code and Municipal Building Department
A business location is subject to inspection by the Municipal Building Department to make sure that it meets local safety requirements, such as those designated by the Ontario Building Code and the Ontario Fire Code. Most municipalities require a building permit before alterations or new construction begins. It is extremely important, therefore, that you check zoning regulations before signing contracts, and obtain the necessary building permit before beginning alterations or new construction.

Model National Energy Codes for Buildings and Houses
After extensive consultation with the Provincial-Territorial Committee on Building Standards and provincial and territorial ministries of energy, Natural Resources Canada (NRCan) contributed to the development of model codes for energy efficiency in new houses and buildings to replace the 1983 Measures for Energy Conservation.

When adopted by the provinces and the territories, these model codes will provide economically justified thermal performance levels based on regional construction costs, energy prices and climate. They include both prescriptive and performance-based approaches. Software supporting the optional performance-based compliance paths is available from NRCan.

The model codes were developed by a standing committee under the Canadian Commission on Building and Fire Codes, and were funded by NRCan, the Canadian Electrical Association, the provincial and territorial ministries of energy, and the National Research Council.

For further information:
visit the Web site:
Model National Energy Codes for Buildings and Houses
http://oee.nrcan.gc.ca/english/programs/newhouses_codes.cfm

Warranty Programs

Tarion Warranty Corporation (Formerly the Ontario New Home Warranty Program)
All builders and vendors must be registered with Tarion in order to build or sell homes and condominiums legally in Ontario.

For further information:
please call 1-800-668-0124
visit the Web site:
Tarion Warranty Corporation
http://www.tarion.com/home/

R-2000 Home Program

The R-2000 Home Program encourages the building of energy-efficient houses that are environmentally friendly and healthy to live in. House builders volunteer to build to the R-2000 standard, which exceeds the efficiency level required by building codes and other regulations.

The program has four basic elements:

  • development of a voluntary technical standard, which exceeds conventional building practices and codes for energy efficiency, environmental responsibility and indoor air quality;
  • building of R-2000 homes by licensed R-2000 professionals;
  • promotion of R-2000 homes to the public;
  • support for the program by various public/private partners (such as energy utilities, provincial governments, provincial home builder associations, financial institutions and others).

The R-2000 standard is based on an energy consumption target for a house and a series of technical requirements for ventilation, air tightness, insulation, material selection, water use and other factors. Ongoing research ensures that the standard remains at the leading edge of energy-efficient construction technology.

For further information:
please call (416) 447-0077
visit the Web site:
R-2000 Home Program
http://oee.rncan.gc.ca/residential/personal/new-homes/r-2000/About-r-2000.cfm?attr=4

EnerGuide for Houses Program

The EnerGuide for Houses Program encourages the retrofitting of existing houses that have the potential to become more energy efficient. Qualified contractors deliver the program while Natural Resources Canada partially subsidizes the cost of the evaluation and quality assures the service.

The program has five basic elements:

  • Evaluation of a home's energy efficiency using NRCan-developed software and methodology;
  • Provision of advice to homeowners on retrofits that can improve the home's energy efficiency;
  • Labeling of evaluated homes with an EnerGuide for Houses label, based on a national standard;
  • Promotion of EnerGuide for Houses program to the public;
  • Support for the program by various public/private partners (such as utilities, environmental organizations, financial institutions and others).

For further information:
please call 1-800-387-2000
visit the Web site:
EnerGuide for Houses Program
http://oee.rncan.gc.ca/residential/personal/new-homes/upgrade-packages/energuide-service.cfm?attr=4

Certifications and Specialized Trades

In Ontario, if you are planning to work in a skilled trade you must be issued a Certificate of Qualification by The Ministry of Training Colleges and Universities. A certificate is earned by writing the Provincial Qualification exam. To qualify for the exam the applicant must provide proof that they already have experience in that trade; this would include completion of an apprenticeship contract, or proof of relevant experience as a skilled worker for that trade.

For further information:
Please call (416) 325-2929 or 1-800-387-5514
visit the Web site:
Ministry of Training Colleges and Universities
http://www.edu.gov.on.ca/eng/welcome.html

Safety requirements in industry sectors

The Technical Standards and Safety Authority (TSSA) regulate safety in industry sectors such as amusement devices; boilers and pressure vessels; elevating devices; natural gas, petroleum, propane fuels and equipment; operating engineers and upholstered and stuffed articles.

Forms and information regarding licensing and permits can be obtained at the Finance, Administration and Information Services office of TSSA. You may visit their Web site at http://www.tssa.org or call (416) 325-2805 .

Other Certifications and Regulations

The Ministry of Municipal Affairs and Housing is responsible for registering Building Designers, or officials, On-Site Sewage installers, and private inspection agencies.

For further information:
please call (416) 585-6666
visit the Web site:
On Site Sewage Installers
http://www.obc.mah.gov.on.ca/userfiles/HTML/nts_4_16085_1.html
Trades Qualifications Act
http://www.e-laws.gov.on.ca/DBLaws/Statutes/English/90t17_e.htm

Contracting with Non-Resident Contractors
Ontario contractors who sub-contract with non-resident contractors are required to comply with the legislation under the Retail Sales Tax Act.

For further information:
please call (416) 222-3226 or 1-888-565-6433
visit the Web site:
Retail Sales Tax
http://www.trd.fin.gov.on.ca/userfiles/HTML/cma_3_2491_1.html

Quebec contractors and construction workers are required to register with the Jobs Protection Office and provide proof of competency and fiscal responsibility before they are able to work in Ontario.

For further information:
please call (613) 260-8351 or 1-888-998-9959
visit the Web site:
Ontario Quebec Labour Mobility
http://www.labour.gov.on.ca/english/about/ontque/index.html

Additional Regulations and Acts

Additional regulations and acts that may help construction business owners include, but are not limited to:

Architects Act
http://www.e-laws.gov.on.ca/DBLaws/Statutes/English/90a26_e.htm
Condominium Act
http://www.e-laws.gov.on.ca/DBLaws/Statutes/English/98c19_e.htm
Environmental Assessment Act
http://laws.justice.gc.ca/en/C-15.2/
Environmental Protection Act
http://laws.justice.gc.ca/en/C-15.31/

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4. Health and Safety

Occupational Health & Safety Act
Occupational Health & Safety Regulations for Construction Projects
Workplace Safety and Insurance Act
First Aid Regulations
Fire Protection and Prevention Act
Employment Standards Act
Ontario Electrical Safety Code

For further information:
Visit the Web site:
Your Guide to the Occupational Health & Safety Act
http://www.labour.gov.on.ca/english/hs/ohsaguide/index.html

Ministry of Labour
The Ontario Ministry of Labour was established to develop and enforce labour legislation. This is done by advancing safe, fair and harmonious workplace practices that are essential to the social and economic well being of the people of Ontario.

For further information:
please call 1-800-268-8013
visit the Web site:
Health and Safety Publications
http://www.labour.gov.on.ca/english/hs/hs_pubs.html

Electrical Safety Authority
The Electrical Safety Authority (ESA) is a not-for-profit organization responsible for public electrical safety in Ontario. Its services include equipment/product approval inspections, wiring inspections, general inspections, continuous safety services and advice and information on the Ontario Electrical Safety Code. Ontario Hydro’s Electrical Inspection Division previously delivered these services.

For further information:
please call 1-877-372-7233
visit the Web site:
Electrical Safety Authority
http://www.esainspection.net/

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5. Financing

The Canada-Ontario Business Service Centre has created documents, which provide an overview of some of the main financing options for individuals starting and operating a business in Ontario, including programs offered or supported by the government

For further information:
please call 1-800-567-2345
visit the Web site:
Canada-Ontario Business Service Centre
http://www.cbsc.org/ontario
see these documents:
Financing for Starting a Business Info-Guide
Financing for Established Businesses Info-Guide
Business Guides

Canada Small Business Financing Program

Business Financing Program can assist new and existing small businesses with annual gross revenues not exceeding $5 million (excluding farming and charitable or religious enterprises) in obtaining term loans and capital leases of up to $250 000 to help finance fixed asset needs.

For further information :
please call (613) 954-5540
visit the Web site:
Canada Small Business Financing Program
http://strategis.ic.gc.ca/epic/internet/incsbfp-pfpec.nsf/en/Home
see the document:
Canada Small Business Financing (CSBF) Program

Sources of Financing

Sources of Financing is an Internet resource for locating traditional and alternative sources of small business financing. This site provides interactive access to objective information on appropriate forms of public and private sector sources of debt and equity financing:

For further information:
visit the Web site:
Sources of Financing
http://strategis.gc.ca/sources
see the document Sources of Financing

Sources of Micro-Credit Financing

"Micro-credit" can be defined as small loans made to individuals to undertake self-employment or to start small businesses. This type of financing may be provided through a number of different sources including independent non-profit organizations, community economic development programs, commercial financial institutions, etc.

For further information:
please call 1-800-567-2345 or (416) 775-3456
visit the Web site:
Sources of Financing
http://strategis.gc.ca/sources
see the document Sources of Micro-credit Financing

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6. Managing Your Operation

Dealing with Business Taxes

All businesses must be aware of the various taxes that may apply to their product or service. Depending on the type and location of products or services being offered, federal, provincial and/or municipal business taxes may apply.

For further information:
visit these Web sites:
Provincial Tax Forms and Publications
http://www.trd.fin.gov.on.ca/userfiles/HTML/cma_3_9237_1.html
Small Business Tax Help
http://www.trd.fin.gov.on.ca/userfiles/HTML/cma_3_160_1.html
CRA Business Tax Web Page
http://www.cra-arc.gc.ca/tax/business/menu-e.html
see the document: Taxation Info-Guide

Fuel Tax
Ontario has a fuel colouration program which distinguishes clear fuel from coloured fuel. Clear fuel, on which tax has been paid, must be used to operate motor vehicles to which a numbered plate is attached as required under the Highway Traffic Act.

Coloured fuel, on which no tax has been paid, is only to be used for non-taxable purposes such as in unlicensed vehicles. Where auxiliary equipment of a motor vehicle, including plated vehicles, has its own separate fuel tank, coloured fuel should be used as no refund is available if clear fuel is used in those cases.

The Minister of Finance (Ontario) may however, refund the tax paid on clear fuel used to operate auxiliary equipment of a licensed motor vehicle where auxiliary equipment is powered from the running tank, not a separate tank.

For futher information:
visit the Web site:
Ontario Fuel Tax
http://www.trd.fin.gov.on.ca/userfiles/HTML/cma_3_2387_1.html

Gasoline Tax
A refund of gasoline tax may be claimed by the purchaser who has used gasoline exclusively in equipment or unlicensed motor vehicles for business purposes. If you operate a vehicle that powers auxiliary equipment and the gasoline is coming from the same tank which powers the vehicle, the Minister may refund tax paid on the portion of gasoline used to power the auxiliary equipment.

For further information:
visit the Web site:
Ontario Gasoline Tax
http://www.trd.fin.gov.on.ca/userfiles/HTML/cma_3_2407_1.html

Income Tax Information

Business owners must be aware of the requirements of Income tax that may apply to their product or service. There are different tax implications for incorporated and non-incorporated businesses. For information specific to your organization you should consult an accountant or financial professional.

For further information:
please call: 1-800-959-5525
visit the Web site:
Ontario Corporations Tax
http://www.trd.fin.gov.on.ca/userfiles/HTML/cma_3_2363_1.html
Ontario Income Tax
http://www.trd.fin.gov.on.ca/userfiles/HTML/cma_3_2447_1.html
Canada Revenue Taxes Menu
http://www.cra-arc.gc.ca/menu-e.html
see the document: Taxation Info-Guide

Below are links to publications that cover some of the general tax requirements for business owners in Ontario.

Ontario Small Business Guide
This booklet will guide you through various aspects of Retail Sales Tax, Corporations Tax and Employer Health Tax. This booklet also answers some of the frequently asked questions of small business owners regarding tax obligations.
http://www.trd.fin.gov.on.ca/userfiles/HTML/cma_3_24414_1.html

EHT Guide for Employers
Describes the main features of the EHT, including taxpayer rights and responsibilities under the Employer Health Tax Act
http://www.trd.fin.gov.on.ca/userfiles/HTML/cma_3_44509_1.html

For further information:
see the document Employer Health Tax - EHT

Retention/Destruction of Books & Records
Explains the retention period required for Ontario tax purposes, before books and records can be destroyed.
http://www.trd.fin.gov.on.ca/userfiles/HTML/cma_3_20001_1.html

Bonding and Business Insurance

Bonding and other types of business insurance can protect your enterprise from unpredictable damage and problems. Most businesses that have assets should have insurance protection. It is advisable that you think seriously about the type and amount of insurance that your business requires, and that you deal with a knowledgeable insurance company or broker.

For further information:
see the document Bonding

Insurance

Insurance needs for businesses vary greatly. It is best to choose an insurance agent or broker familiar with your size of business and, in particular, an agent familiar with your type of operation. If you don't have an insurance agent, you may wish to ask other business owners in your area to recommend one.

The following list is included to remind you not to overlook the complex areas of business insurance. It is best, however, to discuss your specific requirements with your insurance agent.

Basic insurance:

  • fire insurance (extended coverage on buildings and contents);
  • liability insurance (depending on the type of business);
  • burglary protection (theft coverage);
  • dishonesty insurance (covers thefts by employees).

Marketing/Advertising

Word-of-mouth advertising and good public relations are often the best ways of promoting your business. Depending on your market and its size, also consider flyers, business cards, brochures, newspapers (especially for holiday promotions), radio, TV, the phone book and the Internet. Also bear in mind that a satisfied customer is good advertising. Referrals are also a valuable way of making customers aware of your products or services.

A Web site is also a good marketing tool. It should have details to describe the location (your address, telephone and fax numbers, and directions on how to get to your establishment), hours of operation, services offered, credentials and anything else you think may be of interest to potential customers. However, once you launch a Web site, you should update it on a regular basis.

Participating in community events is another way of advertising your business. You may also hold events that will promote your business. No matter how you choose to market your business, it is wise to track how your clients became aware of your establishment - this may help determine your future advertising strategies.

For more information:
see these documents:
Signs and Your Business
Plan Your Advertising Budget
Advertising Do's and Don'ts
Ways to Promote Your Product or Service
Marketing Plan Outline

The Marketing Basics section of the Online Small Business Workshop covers the basics from developing your customer profile to promoting your business.

For more information:
visit the Web site:
Online Small Business Workshop
http://www.cbsc.org/osbw

The Competition Act governs misleading advertising and deceptive marketing practices for all businesses in Canada. The Act, which is administered by Industry Canada, defines which marketing practices are illegal and the process of complaint investigation.

For more information:
please call (819) 997-4282 or 1-800-348-5358
visit the Web site:
Competition Bureau
http://www.competition.ic.gc.ca/
see the document Competition Act - Misleading Advertising and Deceptive Marketing Practices

Market Research

Successful businesses have extensive knowledge about their customers and their competitors. Acquiring accurate and specific information about your potential clients and competitors is a critical first step in market investigation and development of a marketing plan.

In developing a marketing plan, your primary functions are to understand the needs and desires of your clients, select or develop a service that will meet their needs, develop promotional material that will make them aware and ensure service delivery.

For further information:
see the document Marketing Plan Outline

Selecting Professional Services

The use of professional services is essential to the success of a small business. Professionals can provide knowledge and expertise in the areas where you may have little. They can round out your management team to ensure your business is operating efficiently.

For further information:
see the document Selecting Professional Services

As an entrepreneur, there are four main areas of professional services with which you may consult:

Pay administration is a management tool that enables you to control personnel cost, increase employee morale, and reduce work force turnover.

For further information:
see the document Setting Up a Pay System

Setting the right price can influence the quantities of various items that consumers will buy, which in turn affects the total revenue and the profit in the store. In the end, the right price for the product is the price that the consumer is willing to pay for it. Hence, correct pricing decisions are a key to successful retail management.

For further information:
see the document Setting the Right Price

Basic Bookkeeping

A good record keeping system should be simple to use, easy to understand, reliable, accurate, consistent and designed to provide information on a timely basis.

Note: All staff working with cash should be trained to recognize counterfeit currency.

The legal requirements concerning financial records specify only that there be a permanent, accurate and complete record of your daily income and expenses. There are many types of record books and bookkeeping systems available. For example:

  • double entry bookkeeping;
  • commercial bookkeeping systems;
  • one-write systems;
  • computerized systems;
  • single entry bookkeeping.

For further information:
see the document Basic Bookkeeping

Employing people

What are the rules on working conditions in Ontario?
The Employment Standards Branch of the Ontario Ministry of Labour is responsible for the administration and enforcement of the Employment Standards Act, which provides for minimum terms and conditions of employment in most industries.

For further information:
please call (416) 326-7160 or 1-800-531-5551
visit these Web sites:
Employment Standards Claim
http://www.labour.gov.on.ca/english/es/claim/index.html
Employee Self Help Kit
http://www.labour.gov.on.ca/english/es/selfhelp/index.html
see these documents:
Employment Regulations Info-Guide
Employment and Training Assistance Programs Info-Guide
Are You an Employee or Self-Employed?

Related Legislation

Employment Standards Act
http://www.e-laws.gov.on.ca/DBLaws/Statutes/English/00e41_e.htm

What about hiring someone as a "self-employed contractor"?
Contractors are people who own and operate their own business, and have to remit their own taxes and deductions to the government. For this reason, some businesses feel that dealing with a self-employed contractor is easier than dealing with an employee. However, sometimes the relationship between the business and the contractor is quite similar to the relationship it would have with an employee: the business dictates the hours of work, supplies equipment and tools, directs the tasks to be completed, etc.

If you are planning on hiring an independent contractor you must make sure that they have been issued a Clearance Certificate from the Workplace Safety and Insurance Bureau. This is a document that is issued free of charge from the WSIB which proves that the contractor is registered with the WSIB and has an account in good standing. This certificate also clears you of any financial responsibility for WSIB payments.

For further information
please call 1-800-387-5540 or 416 344-1000
visit the Web site:
Clearance Certificates
http://www.wsib.on.ca/wsib/wsibsite.nsf/public/ClearanceCertificates

Before you hire someone as a self-employed contractor, it is essential to find out if the government considers the relationship to be that of an employer to employee, or of a business to self-employed contractor. If the government feels that you treat the contractor as an employee, you will be responsible for submitting all of the taxes and contributions that apply in an employer-employee relationship.

You may contact the Canada Revenue Agency (CRA) for a ruling on your situation. The CRA has a form called "Request for a Ruling as to the Status of a Worker under the Canada Pension Plan or Employment Insurance Act" (form CPT1). The form can be requested from CRA at 1-800-959-5525 or downloaded at http://www.cra-arc.gc.ca/E/pbg/tf/cpt1/README.html

CRA also has a guide titled "Employee or Self-Employed?" that may help you determine the worker's status. The guide can be requested from CRA or accessed at the following Web site http://www.cra-arc.gc.ca/E/pub/tg/rc4110/README.html

Training

Apprenticeship in the Construction Sector

For further information:
please call 1-888-JOBGROW or 416-326-5656
visit the Web site:
Apprenticeship in the Construction Sector
http://www.edu.gov.on.ca/eng/training/apprenticeship/skills/construction.html
Locations for Apprenticeship Offices
http://www.edu.gov.on.ca/eng/training/apprenticeship/Skills/officelocations.html

Construction Safety Association of Ontario (CSAO) offers training, consultation, information, problem solving and research for the construction industry.

For further information:
please call (416) 674-2726 or 1-800-781-2726
visit the Web site:
Construction Safety Association of Ontario
http://www.csao.org

Electrical and Utilities Safety Association is involved in the development and delivery of training and performance-based injury prevention solutions for the electrical and utilities sectors.

For further information:
please call 1-800-263-5024
visit the Web site:
Electrical and Utilities Safety Association
http://www.eusa.on.ca/

Cost Control

You must have procedures for controlling inventory and costs. Ask people in your industry for information about procedures for:

Purchasing - Most of the time, purchasing is done over the telephone, by fax, or online. Therefore, often no contract is signed between the purchaser and the supplier; it is essential that you choose your supplier carefully.

Receiving - Check all deliveries against the Purchasing and Receiving Form, in three ways: quantity, price and quality; packaging should be intact. Make sure specifications are met. Careful recording will show short shipments, price variations and weight differences.

Budgeting and Projecting - Establish a cash budget and maintain cash flow projections on a continual basis.

Storage - Ensure materials are placed in an adequate storage facility maintaining proper ventilation and temperature.

Making a profit is the most important -- some might say the only objective of a business. Profit measures success. It can be defined simply: revenues - expenses = profit. So, to increase profits you must raise revenues, lower expenses, or both. To make improvements you must know what's really going on financially at all times.

For further information:
see the document Checklist for Profit Watching

Government Procurement

When seeking entry into the government market, and indeed all types of markets, businesses should do their homework and be well prepared. Access to government contracts must rest on a precise appreciation of the target market, a serious assessment of the business' own resources and of its strategic and competitive positioning, and on a structured plan of attack that is consistent with the prior choices made by the company and its goals.

Direct procurement, the use of supplier files, grouping of purchases, publicly advertised tender calls or limited tendering, standing offers - businesses must learn to recognize all of these approaches and decide whether or not to participate in them.

This decision must rest upon a serious evaluation of company resources. Human, physical and technical resources, research and development, supply and production capabilities, possibilities in terms of distribution, delivery and after-sales service will be central to the evaluation of a company's positioning with respect to government contracts.

Procurement Tools

MERX- Electronic Tendering Services
MERXTM is an on-line service that advertises government procurement opportunities to potential bidders. It is owned and operated by Mediagrif Interactive Technologies, which provides the service to the federal government under contract.

For further information:
please call 1-800-668-5378
visit the Web site:
MERX- Electronic Tendering Services
http://www.merx.com
see the document MERX: Electronic Tendering Service

SELECT
SELECT is a new online procurement tool used to identify firms and individuals for low-dollar value construction, maintenance and real property consulting (architecture and engineering) services. (SELECT replaces PWGSC's previous Real Property contracting systems - SPEC and ACCORD). SELECT is used by Public Works and Government Services Canada (PWGSC) to invite firms to bid on Real Property opportunities for Consulting up to $84 400 and Construction up to $100 000.

For further information:
please call 1-800-668-5378
visit the Web site:
Public Works and Services Canada
http://www.pwgsc.gc.ca
see the document SELECT

SourceCAN
In addressing the need to boost Canadian e-commerce, SourceCAN was developed by the federal government as a resource meant to educate, prepare and place Canadian businesses within the global marketplace. A public-private partnership, SourceCAN is a multi-jurisdictional e-marketplace where, through an international tender feeding system, Canadian companies can source bids, follow new business leads and post opportunities, all within a secure trading environment. SourceCAN membership is free and offers business opportunities and partnering networks, marketing tools and links to e-business resources.

For further information:
please call 1-866-850-2383
visit the Web site:
SourceCAN
http://www.sourcecan.com
see the document SourceCAN

Federal

Contracting for Services
Every year, the Canadian government contracts for thousands of services from the private sector to satisfy immediate needs or in connection with the purchase of goods. Services being contracted relate either to goods or to intangible services. The end users directly do a sizeable part of service contracting: Special Operating Agencies (SOAs), individual departments and Crown corporations. Public Works and Government Services Canada (PWGSC) only contracts for a portion of all services bought from the private sector by the federal government.

For further information:
see the document Contracting for Services

Request for Proposal - RFP
A Request for Proposal (RFP), while generally used for requirements of $25 000 or more, is often employed for purchases where the selection of a supplier cannot be made solely on the basis of the lowest price. An RFP is used to procure the most cost-effective solution based upon evaluation criteria identified in the RFP. Suppliers are usually expected to submit detailed technical, managerial and cost proposals.

For further information:
see the document Request for Proposal - RFP

Bidding Process
Public Works and Government Services Canada (PWGSC) primarily uses its own databases with information extracted from the Supplier Registration Information (SRI) or the Electronic Tendering Service (MERXTM) to buy on behalf of federal departments and agencies. Federal government departments and agencies have a number of ways to find sources of supply for requirements they handle directly. They can:

  • access the Supplier Registration Information service
  • refer to publications such as telephone books and trade directories;
  • maintain their Source Lists of companies
  • publicly advertise their requirements using the Electronic Tendering Service

For further information:
see the document Bidding Process

Registering as a Supplier
Public Works and Government Services Canada (PWGSC) maintains lists of private sector vendors of goods and services used to select suppliers. These lists are still used by PWGSC regional offices for purchases under $25 000 under the area-buy policy.

For further information:
see the document Registering as a Supplier

Supplier Registration Information (SRI)
The Supplier Registration Information (SRI) is a database of registered suppliers. The information provided by suppliers is used by federal government departments to identify sources of supply for the goods and services they buy. By registering in the SRI, the suppliers make their company's name and supply capabilities widely available to federal government buyers.

All suppliers and contractors doing business with Public Works and Government Services Canada (PWGSC) are required to have a Procurement Business Number (PBN) before they can be issued a contract. Firms can obtain their PBN through the Supplier Registration Information (SRI) service.

For further information:
see the document Supplier Registration Information (SRI)

Standing Offers and Supply Arrangements
Standing Offers and Supply Arrangements are two types of non-binding agreements between the federal government and potential suppliers for the supply of specified goods or services. These agreements outline the terms and conditions that will apply to future requirements to be ordered on an "as and when required" basis.

For further information:
see the document Standing Offers and Supply Arrangements

For further information:
please call 1-800-668-5378
visit the Web site:
Public Works and Governement Services Canada
http://www.pwgsc.gc.ca

Provincial / Municipal

Selling to the Ontario Government means supplying a large marketplace. Businesses of all sizes and types can be successful vendors to the government.

The Management Board Secretariat, Procurement Policy and IT Procurement Branch (PPITPB) is responsible for the development of the government's procurement policy framework, the preparation of requests for proposals and negotiating and managing government-wide contracts for information and information technology.

PPITPB provides strategic procurement advice, training and services to government ministries and agencies and supports supplier development and the ongoing implementation of Ontario's inter-provincial trade agreements.

Procurement Policy and IT Procurement Branch
http://www.ppitpb.gov.on.ca/mbs/psb/psb.nsf/english/index.html

PPITPB online
http://www.ppitpb.gov.on.ca/mbs/psb/psb.nsf/english/bpsdef.html

For further information:
please call (416) 327-3555
visit the Web site
Tips on Doing Business with the Government of Ontario
http://www.ppitpb.gov.on.ca/mbs/psb/psb.nsf/english/tips.html

Furnishings and Equipment

There will be certain equipment and furniture you will need in your place of business which will allow you to perform your services. It is suggested to make a list of the required equipment and its cost to you. An important factor to consider, when choosing equipment, is the after-sales service and repair, and their affordability.

Used Equipment - Consider buying used equipment as a cost-saving measure. Sources of used equipment could be a convenience store that is closing or dealers in second-hand equipment. The drawback to this approach is that, often, there are no guarantees with the purchase.

Leasing Equipment - Another alternative is to lease equipment to help keep start-up costs down. To obtain financing for capital leasing for new or used equipment for the creation of your business, see the document Capital Leasing Pilot Project.

Personal Information Protection and Electronic Documents Act
The Personal Information Protection and Electronic Documents (PIPED) Act sets out ground rules for how private sector organizations may collect use or disclose personal information in the course of commercial activities. As of January 1, 2002, the personal health information collected, used or disclosed by these organizations is also covered.

For further information:
please call 1-800-282-1376
visit the Web site:
A Guide for Businesses and Organizations
http://www.privcom.gc.ca/information/guide_e.asp
see the document Protection of Personal Information - Your Responsibilities

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7. Associations

Canadian Home Builders Association
http://www.chba.ca/

The Ontario Home Builders' Association
http://www.homesontario.com/index.shtml

Canadian Construction Association
http://www.cca-acc.com/home.html

Ontario Building Officials Association
http://www.oboa.on.ca/

Ontario General Contractors Association
http://www.ogca.ca/

Ontario Construction Secretariat (OCS)
http://www.iciconstruction.com/site/

Council of Ontario Construction Associations (COCA)
http://www.coca.on.ca/

The Ontario Construction User Council (OCUC)
http://www.ocuc.on.ca/

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8. Resources and Web Sites of Interest

Canadian Construction Documents Committee (CCDC)
http://www.ccdc.org/home.html

Construction Contracting
http://strategis.ic.gc.ca/epic/internet/incc-cc.nsf/vwGeneratedInterE/Home

Heavy Construction News
http://www.bizlink.com/heavyconstructionnews.htm

The Ontario Federation of Labour
http://www.ofl-fto.on.ca/

Canadian Labour Congress, National Labour Body
http://www.clc-ctc.ca/

DISCLAIMER
Information contained in this document is of a general nature only and is not intended to constitute advice for any specific fact situation. Users concerned about the reliability of the information should consult directly with the source, or seek legal counsel.

Links Policy
Some of the hypertext links lead to non-federal government sites which are not subject to the Official Languages Act and the material is available in one language only.



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