Enquiries Service

Summary

• general enquiries about the Department's mandate, organizational structure, and diplomatic representation abroad;
• trade-related enquiries concerning exporting procedures and foreign markets;
• questions about Canada's foreign policy and involvement in international organizations.

Where specialized knowledge is required, clients may be referred to geographic or sectoral experts. The service also coordinates the storage and distribution of the Department's hardcopy publications.

To reach the Enquiries Service, call 1-800-267-8376 (toll-free in Canada), (613) 944-4000 (in the National Capital Region and outside Canada), (613) 944-9136 (TTY), or fax (613) 996-9709. The service can also be reached by email at enqserv@international.gc.ca.

Ontario Contact(s):
See National Contact.