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Small Business Guide

(PDF versionPDF version of the Small Business Guide (183.5 KB))

Small Business Guide
to the Most Frequently Asked Tax Questions

March 2005

 

Ministry of Finance Tax Offices

Whitby
Service Ontario Centre

590 Rossland Road East
Whitby ON L1N 9G5
905 432-3332
Toll Free English/French: 1 800 668 5810
Facsimile: 905 436-4315

Hamilton
119 King Street West
15th Floor
Hamilton ON L8P 4Y7
905 521-7504
Toll Free English/French: 1 800 263-9229
Facsimile: 905 521-7868

Kitchener
305 King Street West, 1st Floor
Kitchener ON N2G 1B9
519 576-8400
Toll Free English: 1 800 265-2303
Facsimile: 519 571-6100

London
Dufferin Corporate Centre
130 Dufferin Avenue, Unit 400
London ON N6A 6G8
519 433-3901
Toll Free English/French: 1 800 265-1540
Facsimile: 519 661-6618

Mississauga
77 City Centre Drive, Suite 200
Mississauga ON L5B 1M5
905 273-9490
Toll Free English/French: 1 800 265-9969
Facsimile: 905 949-3389

North Bay
447 McKeown Avenue, Suite 102
North Bay ON P1B 9S9
705 474-4900
Toll Free English/French: 1 800 461-1564
Facsimile: 705 495-3805

North York
5 Park Home Avenue, Suite 200
North York ON M2N 6L4
416 222-3226
Toll Free English/French: 1 888 565-6433
Facsimile: 416 218-3738

Oshawa
33 King Street West
PO Box 627
Oshawa ON L1H 8H5
Toll Free English/French: 1 800 263-7965
Facsimile: 905 433-6777

Ottawa
1400 Blair Place, Suite 300
Ottawa ON K1J 9B8
613 746-9200
Toll Free English/French: 1 800 461-4909
Facsimile: 613 842-3593

Sudbury
(payment drop-off only)
199 Larch Street
Suite 102
Sudbury ON P3E 5P9
705 564-6118
Facsimile: 705 564-4499

Thunder Bay
130 South Syndicate Avenue, 3rd Floor
Thunder Bay ON P7E 1C7
807 625-5840
Toll Free English/French: 1 800 465-6699
Facsimile: 807 625-5848

Windsor
215 Eugenie Street West, Unit 103
Windsor ON N8X 2X7
519 250-0066
Toll Free English/French: 1 800 465-4021
Facsimile: 519 972-2950

Additional Resources

Ministry Information Centre

  • English 1 800 263-7965 (Canada & U.S.)
  • French 1 800 668-5821 (Canada & U.S.)
  • TTY (Teletypewriter) 1 800 263-7776

Website

Tax Fax Service

  • Toll Free 1 877 4-TAX-FAX or 1 877 482-9329 (Canada & U.S.)

Table of Contents

Introduction

How This Guide Can Help You
One-Window Services
Tax Revenue Division
Service Commitments & Standards
Compliance Benefits
Internet and TAX FAX Access

Retail Sales Tax

Definition
Tax Rates
Chattel Tax
Registration/Vendor Permit
Purchasing an Existing Business
Tax Returns and Payments
Compensation
Purchases
Sales
Exemptions
Audits
Refunds
Address Changes
Correcting Account/Return Information

Corporations Tax

Tax Liability
Tax Returns
Components of Corporations Tax
Payments
Interest
Address Changes
Account Information

Employer Health Tax

Definitions
Tax Liability
EHT Exemption
Registration
Tax Rates
Tax Returns and Instalments/Payments
Penalties
Selling, Closing, Amalgamating
Address Changes
Correcting Account/Return Information

Motor Fuels and Tobacco Taxes

Gasoline/Fuel Tax Refunds
Gasoline Allowance to Retailers
Tobacco Licence Requirements
Tobacco Product Loss

Community Small Business Investment Funds and Labour Sponsored Investment Funds

Financial Assistance

General Questions

Retention/Destruction of Books and Records
Disagreeing with an Assessment/Reassessment/Disallowance

Tax Objections and Appeals

Appeals System in Ontario
Filing a Notice of Objection
Time Limitation
Payment of Amount in Dispute
Remission of Tax or Interest
Compensation for Costs Incurred
Canada Revenue Agency Assessments
Filing a Notice of Appeal

Important Dates

Glossary of Terms

Additional Sources of Information


Introduction

How This Guide Can Help You

If you are starting or currently operating a small business in Ontario, this guide will answer the questions asked most frequently by small businesses regarding their rights and obligations under the tax statutes administered by the Ministry of Finance.

This booklet will guide you through various aspects of Retail Sales Tax, Corporations Tax and Employer Health Tax, such as registration, tax return filing requirements, tax rates, instalment payment schedules, exemptions and refunds, and what you can do if you wish to object to an assessment or disallowance. In addition, you will find information about some of the ministry's other relevant tax programs. Please refer to the Glossary of Terms on page 34 if you are unfamiliar with the terms used in this guide.

One-Window Services

The Ministry of Finance offers one-window services on provincial tax programs, including Retail Sales Tax, Corporations Tax, Employer Health Tax and Collections through its tax offices. For the telephone number of the tax office in your area, please consult the listing of tax offices at the front of this guide. Offices are open Monday to Friday between 8:30 a.m. and 5:00 p.m.

Tax Revenue Division

The Tax Revenue Division of the Ministry of Finance administers Ontario's tax statutes, tax credits and benefit programs. The division maintains the integrity of Ontario's tax administration system by encouraging voluntary compliance and discouraging non-compliance. In delivering its mandate, the ministry's Tax Revenue Division promotes compliance through taxpayer information services and an impartial objections review, while non-compliance and tax evasion are deterred through audits, investigations and collection activities.

Service Commitments & Standards

The ministry's Service Commitments and Standards in Tax Administration enable taxpayers to measure and report our performance. These service standards are customer-focused and emphasize the commitment of the ministry and its employees to quality service. For more information, visit www.fin.gov.on.ca and access 'Consultations'.

Compliance Benefits

You can avoid penalties, interest and other sanctions by filing your returns on time and making payments when due. The Ministry of Finance acknowledges the importance of voluntary compliance in Ontario's tax system by not prosecuting individuals or corporations who voluntarily approach the ministry to correct problems in their past reporting or dealings with the ministry. Anyone who voluntarily discloses a violation of a statute administered by the ministry will be allowed to settle any related debt by making full payment including interest. Disclosure must be made before notification of any proposed enforcement action by the ministry. Refer to Tax Information Bulletin Voluntary Disclosure available from your local Ministry of Finance tax office.

Internet and TAX FAX Access

You can obtain many of this ministry's publications and forms, and access 'Online Services' by visiting our Internet site at www.trd.fin.gov.on.ca. This guide, as well as many other guides, is also available through our TAX FAX Service at 1 877 4-TAX-FAX or 1 877 482-9329.

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Retail Sales Tax (RST)

Definition

  1. What is retail sales tax?

    Retail sales tax (RST) or provincial sales tax (PST) is a provincial tax that is imposed on the user or consumer of most goods and certain services used/consumed in Ontario, including prices of admission and insurance premiums.

  2. Which services are subject to RST?

    The following services are subject to RST in Ontario:

    • telecommunication services (e.g., telephone, cable, pay television)
    • transient accommodation for less than one month in hotels, motels, and bed and breakfasts
    • labour provided to install, assemble, dismantle, adjust, repair or maintain tangible personal property and labour provided to install, configure, modify or upgrade a computer program
    • contracts for the service, maintenance or warranty of tangible personal property including a computer program; and
    • commercial parking.

Tax Rates

  1. What is the tax rate in Ontario?

    The general RST rate is 8 per cent which applies to most goods and certain services. However, special rates apply to accommodation for a period of less than one month (5 per cent); admissions over $4 (10 per cent); and alcoholic beverages (10 per cent and 12 per cent depending upon the method of distribution).

    The Ontario Retail Sales Tax Act also levies a tax for fuel conservation (TFFC) that applies to sales and leases of new passenger and sport utility vehicles. A tax of 13 cents per litre is also imposed on brew-your-own beer and wine.

    For further information, please refer to the following RST Guides:

    208 - Tax-Included Pricing
    301 - Accommodation
    302 - Alcoholic Beverages
    303 - Admissions
    513 - Tax for Fuel Conservation

Chattel Tax

  1. What is chattel tax?

    Chattel tax is RST that is payable on business assets purchased as part of an ongoing business. RST does not apply to real property, fixtures, intangibles such as goodwill, nor to inventory purchased for resale purposes.

    For further information, refer to RST Guide 206 - Real Property and Fixtures.

Registration/Vendor Permit

  1. Do I need a Vendor Permit?

    You must obtain an RST Vendor Permit if you:

    • regularly sell taxable goods
    • regularly provide taxable services
    • regularly sell insurance
    • charge more than $4 admission to a place of amusement
    • are a manufacturing contractor, that is, the manufactured cost of goods you use in real property contracts is more than $50,000 in any fiscal year
    • are a non-resident contractor doing business in Ontario
    • sell taxable goods or services at flea markets, fairs or exhibitions; and
    • regularly import taxable goods or taxable services into Ontario for your own use.

    You must register for a Vendor Permit even if your sales are small - there is no minimum.

    You should also contact the Ontario Ministry of Consumer and Business Services for information regarding additional licences you may require.

  2. How do I obtain an RST Vendor Permit?

    You may register online by visiting www.trd.fin.gov.on.ca, by phone, mail, or in person at any Ministry of Finance tax office listed at the front of this guide. You may also register at any Ontario Business Connects workstation or through their Internet site at www.cbs.gov.on.ca/obc.

  3. I registered at an Ontario Business Connects terminal but have not received any paperwork. What do I do now?

    Generally, it takes approximately three weeks from the time you register to receive any paperwork. You should contact your local Ministry of Finance tax office listed at the front of this guide if you have any questions in this regard.

  4. Do I have to post my Vendor Permit at my business location?

    No. However, a copy of the permit must be maintained at each business location and must be produced for inspection by a purchaser on request.

  5. When does the Vendor Permit expire? How do I renew it?

    There is no expiry date on the Vendor Permit. A Vendor Permit is no longer valid if there is a change in ownership. (The blanket Purchase Exemption Certificate you may have given to your supplier expires after a period of four years.)

  6. I will be selling or closing my business. Do I need to cancel my Vendor Permit?

    Yes. If you sell or close your business, you must contact your local Ministry of Finance tax office listed in this guide or the blue pages of your telephone directory. Your Vendor Permit becomes void and must be returned to the Ministry of Finance within 15 days.

Purchasing an Existing Business

  1. If I buy a business from someone else, can I use his/her Vendor Permit number?

    No. You may not transfer the Vendor Permit to yourself from anyone as it is registered under their legal name. You must contact your local Ministry of Finance tax office listed in this guide or the blue pages of your telephone directory to obtain your own Vendor Permit.

  2. If I purchase an existing business, how do I ensure that I will not be liable for any unpaid RST owed by the previous owner?

    You must obtain a copy of a Clearance Certificate from the person or entity (partnership or corporation) selling the business, otherwise you may be liable for any outstanding RST amounts owed by the previous owner. When a person or entity sells an existing business, that person or entity must obtain a Clearance Certificate from the RST Branch to confirm that all taxes collectable or payable by that person or entity have been paid.

    For further information, refer to Small Business Pointer SBP 901 - The Basics of Retail Sales Tax.

  3. Will my request for a Vendor Permit be delayed if I do not obtain a Clearance Certificate from the previous owner?

    No. Your request for a Vendor Permit will not be delayed if you do not obtain a Clearance Certificate from the previous owner.

Tax Returns and Payments

  1. How and when do I obtain the RST returns?

    You will receive your returns by mail approximately three weeks before each due date. Vendors who are required to file RST returns monthly will receive a package of three return forms covering three filing periods.

  2. When is my return and payment due?

    Returns and payments are due on or before the 23rd day of the month following the end of your filing period, unless you have been authorized to use a special filing period. The due date is printed on the front of every return. If the due date falls on a weekend or holiday, the return is due on the next normal business day.

  3. Do I still have to file a return if no sales were made or if the sales made were not taxable?

    Yes. RST returns must be filed even where no sales, either taxable or tax-exempt, were made during the filing period. If you did not make any sales, write '0' on Line 1 of the return. If you fail to file a return, you may be subject to a fine of $50 for each day the return is late-filed. Financial institutions will not accept a paper return if there is no money paid. In this case, the return must be mailed, sent by courier, or hand delivered to a Ministry of Finance tax office, or submitted using the online government tax payment and filing service (refer to question #21 for details).

  4. My terms are net 30 days. Do I have to send the RST to you even if I have not received the money from my customers?

    Yes. RST is due at the time of sale of all taxable goods and services, except for insurance. RST on insurance premiums is due when you actually receive the payment from your customer.

  5. I just realized I haven't been charging RST on some taxable sales. Am I liable for tax on past sales?

    Yes. However, anyone who voluntarily discloses past taxes owed to the Ministry of Finance will be allowed to settle any related debt by making full payment including interest. You will not be prosecuted if the disclosure meets the conditions outlined in the Ministry of Finance's Tax Information Bulletin Voluntary Disclosure.

  6. What should be included in Line 3 of the RST return?

    Line 3 is used to report and remit any RST owing on taxable goods and services that were purchased exempt from RST, but which are used in your business or for your own use. This includes items taken from your exempt inventory, goods brought into Ontario, or items used in fulfilling a real property construction contract.

  7. Where do I send my return and payment?

    RST returns and payments may be made:

    • at any financial institution in Ontario where you have an account
    • by mail or hand delivery to any Ministry of Finance tax office; and
    • electronically, using a financial institution's online government tax payment and filing service.

    Financial institutions will not accept returns at their locations when a payment is not included. If you have a nil return, you must send or deliver it directly to the Ministry of Finance, or file it electronically using an online government tax payment and filing service.

  8. What is the online government tax payment and filing service?

    An online government tax payment and filing service is available seven days a week, 24-hours a day, using a financial institution's Internet site. It enables participating financial institutions' customers to electronically submit RST return cards and payments via the Internet. This service is currently offered by many financial institutions to customers who have an account with them. Visit www.trd.fin.gov.on.ca and select 'Online Services' for details. Contact your financial institution for assistance when accessing or navigating these electronic services.

  9. When will my payment be processed if I use the online government tax payment and filing service?

    Please check with your financial institution for exact processing time frames to ensure your tax return and/or payment is received by the Ministry of Finance on time. Most financial institutions offering this service require payment instructions to be made the day before the payment is due. Similarly, post-dated payment instructions must be made at least one day prior to the payment due date in order to be processed on time.

  10. What if I file my return late?

    If you late-file or short-pay your return, you will be required to pay penalties as follows: 10 per cent of the Tax Collectable on Sales (Line 2 of the return) and 5 per cent of the Tax Payable for Own Use (Line 3 of the return), with no maximum.

Compensation

  1. How much do I get paid for charging/collecting RST on my sales?

    Compensation is based on the amount of tax charged on your sales (i.e., reported on Line 2 of the return card) and is calculated as follows:

    If you charged... then deduct...
    $20.00 or less the whole amount
    between $20.01 and $400.00 $20.00
    $400.00 or more 5% of the amount shown on line 2

    The annual compensation limit for each legal entity is $1,500 for each 12-month period ending March 31.

Purchases

  1. How do I claim an exemption from RST on goods I intend to resell?

    To receive an exemption from RST, you must provide a properly completed Purchase Exemption Certificate (PEC) to your supplier(s).

    For further information, refer to RST Guide 204 - Purchase Exemption Certificates.

  2. What is a Purchase Exemption Certificate (PEC)?

    The PEC is the form that is completed by anyone entitled to claim an exemption from RST on the purchase of tangible personal property or taxable services or when entering into a contract of insurance or a benefits plan.

    For further information, refer to RST Guide 204 - Purchase Exemption Certificates.

  3. Who is responsible for completing a Purchase Exemption Certificate?

    The purchaser is responsible for completing the PEC when claiming an exemption from the supplier; however, the vendor/supplier is responsible for having a PEC on file to support any exempt sales and may be assessed for tax not collected on exempt sales if he/she does not have a properly completed PEC on file. Vendors are not responsible for verifying that the customer is entitled to issue a PEC but are responsible for ensuring the PECs are accepted in the right circumstances (e.g., PECs cannot be used to claim an exemption on real property contracts or on fixtures).

Sales

  1. If I pay RST on all my purchases, do I still need to collect tax on my sales?

    Yes. However, as noted in question #35, the supplier may refund the tax to you if you provide him/her with a properly completed Purchase Exemption Certificate claiming the goods were purchased for resale purposes, or you can claim a refund directly from the Ministry of Finance.

  2. On what items must I charge RST?

    RST applies to tangible personal property, unless specifically exempted, and certain taxable services such as:

    • telecommunication services
    • transient accommodation
    • commercial parking spaces
    • labour provided to install, assemble, dismantle, adjust, repair or maintain tangible personal property
    • labour provided to install, configure, modify or upgrade a computer program; and
    • contracts for the service, maintenance or warranty of tangible personal property including a computer program.

    RST also applies to prices of admission and on insurance premiums.

    For further information, please refer to the following RST Guides:

    301 - Accommodation
    303 - Admissions
    519 - Insurance - General Information
    601 - Labour Charges
    Info Notice - Computer Programs and Related Services, September 2004

Exemptions

  1. Which goods and services are exempt from RST?

    Certain goods are unconditionally exempt, due to their nature, and may be purchased exempt from RST by anyone. For example, RST does not apply to food products, children's clothing or drugs and medicines sold under a doctor's prescription. Other exemptions are conditional, that is, the exemption is dependent upon the nature of the purchaser and/or the end-use to which the goods are put; for example, goods purchased for resale, production machinery and equipment purchased for the use of a qualifying manufacturer and hospital equipment purchased by a qualifying hospital.

    Examples of services that are not taxable include dry cleaning and personal services such as hair styling or beauty treatments. If you provide a non-taxable service, you do not charge your customer RST. However, you must pay RST on any taxable goods and services you use to perform the non-taxable service.

    For further information, please refer to the following RST Guides:

    303 - Admissions
    400 - Manufacturers
    500 - Food Products
    507 - Publications
    508 - Children's Clothing and Footwear
    805 - Hospitals
    807 - Farmers

  2. Can I sell goods exempt from RST to Status Indians? If so, what is required?

    Most items purchased by Status Indians, Indian bands or band councils for use on reserves are exempt from RST. To receive the exemption, Status Indians must show their federal 'Certificate of Indian Status' identification card. If the Status Indian takes the goods with him/her, you must record the purchaser's federal identification card number, name, band name or registry number, and a brief description of the goods sold. Status Indians must pay RST on prices of admission over $4, transient accommodation, taxable labour, alcoholic beverages, and taxable prepared food products purchased off the reserve.

    Where an Indian band or band council claims an exemption, you must obtain a properly completed Purchase Exemption Certificate that is signed by a member of the Indian band or band council.

    For further information, refer to RST Guide 808 - Status Indians, Indian Bands, and Band Councils.

  3. What do I need to do if someone claims an exemption?

    You must obtain a properly completed Purchase Exemption Certificate from the customer, unless the customer is a Status Indian, as outlined above, or a diplomat. Eligible holders of diplomatic identity cards may purchase or rent specified goods and services without paying RST. The diplomat must show his/her identity card to receive an exemption from RST. They must also sign a sales document or record. These identity cards may only be used by the individuals to whom they have been issued.

    Before making a tax-exempt sale, you should check the back of the customer's identity card to make sure the cardholder is entitled to the exemption and check the expiry date on the front of the card to ensure it is still valid.

    Diplomatic organizations may purchase goods or services without paying RST, provided they give you a properly completed Purchase Exemption Certificate (PEC).

    For further information, refer to RST Guide 204 - Purchase Exemption Certificates and RST Guide 803 - Foreign States, Representatives and Officials

  4. Do I charge RST on goods delivered or shipped to a location outside Ontario?

    No. RST does not apply to goods that you ship directly to a location outside Ontario. You should retain all shipping documents and/or bills of lading to support the exempt sale.

Audits

  1. During the course of an audit, if I disagree with your Audit Department, can I contact someone other than the Audit Department to obtain a ruling?

    It is Branch policy that all requests for information relating to the Ontario Retail Sales Tax Act must be directed to the Audit Department when an audit is in process. Any requests for interpretation should be forwarded to the audit manager in charge of conducting the audit.

    For further information, refer to the Ministry of Finance's Tax Information Bulletin What to Expect During an Ontario Ministry of Finance Audit.

Refunds

  1. I paid RST on goods I will be reselling. Will the supplier refund the tax to me?

    The supplier has the authority to refund the tax to you, but is not required to do so. However, you must provide the supplier with a properly completed Purchase Exemption Certificate to claim an exemption. Alternatively, you may claim a refund directly from the Ministry of Finance by completing a General Application for Refund of Retail Sales Tax form. The refund claim must be received by the ministry within four years from the date tax was paid.

  2. A customer has advised me that I charged tax in error. Can I refund the RST to him/her?

    You can refund the RST to the customer if he/she provides a properly completed Purchase Exemption Certificate claiming that the goods are being purchased for resale purposes, or if you made a clerical or arithmetical error in the calculation of the tax charged. You may also refund tax to a customer if the purchase price of the goods, services or price of admission is subsequently reduced and the amount of the reduction is credited to the purchaser. Any refund of RST paid to the customer must be made within four years following the date the tax was collected.

    If you charged RST in error on exempt items, you may not rebill or refund the tax to the customer; he/she must apply for a refund from the Ministry of Finance, Retail Sales Tax Branch.

  3. If I refund tax to my customer, how do I get it back?

    RST refunded to your customer may be deducted from your future remittance of RST, i.e., from the tax collected on sales. Any such deduction must be made within four years from the date of the refund to the customer.

  4. Where can I obtain a refund claim form and where do I send my completed form?

    The General Application for Refund of Retail Sales Tax form may be obtained from any Ministry of Finance tax office listed at the front of this guide, or by calling 1 800 263-7965, or from our Internet site at www.trd.fin.gov.on.ca. Refund forms are also available through the Ministry of Finance TAX FAX Service at 1 877 4-TAX-FAX or 1 877 482-9329.

    The completed application form should be sent, along with the applicable supporting documentation, to the address noted on the form:

    Ministry of Finance
    Retail Sales Tax Refund Unit
    1600 Champlain Ave, 2nd floor
    Whitby ON L1N 9B2
    For further information, refer to RST Guide 700 - Refunds and Adjustments.

Address Changes

  1. What are the procedures to change the address of my business?

    To make changes to your business or trade name or your mailing or business address, you may:

    • visit www.trd.fin.gov.on.ca and select 'Online Services'
       
    • call your local Ministry of Finance tax office; and
       
    • complete the Notification of Change form on the back of your Retail Sales Tax return and mail it to your local Ministry of Finance tax office. The address is noted on the front of your return.

Correcting Account/Return Information

  1. How do I make corrections to my account?

    For corrections regarding any financial, account related or administrative information, please contact your local Ministry of Finance tax office.

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Corporations Tax (CT)

Tax Liability

  1. Who is liable for Ontario corporate taxes?

    All incorporated businesses, including those incorporated inside and outside Canada, that maintain a permanent establishment in Ontario are liable for Ontario corporate taxes. A permanent establishment can generally be described as a fixed place of business such as an office, farm, factory, branch, warehouse, etc.

    Unincorporated businesses are generally not required to pay Ontario corporations tax. These include sole proprietorships and businesses run by individuals as partnerships. Owners of unincorporated businesses are, however, subject to personal income tax on an individual basis.

Tax Returns

  1. When is the tax return due?

    All corporations that have a permanent establishment in Ontario are required to file a Corporations Tax Return within six months of the corporation's taxation year end. The Ministry of Finance considers the tax return filed the day the return is received by the Ministry – not the date the return was mailed. The balance of tax owing, if any, is due at an earlier date; the balance of tax due date. (Refer to question 16 under the heading 'Payments' for more information.) A late filing charge will be applied if the return is received after the due date. The late filing charge is based on the unpaid balance of tax at the return due date.

  2. What information must be included with the tax return?

    The CT23 Corporations Tax Return must be completed and signed by an officer of the corporation. A completed Annual Return (if applicable), copies of the corporation's financial statements, completed in accordance with Generally Accepted Accounting Principles and any Ontario schedules should be included with the tax return. Please refer to Information Bulletin 4001R1 Combined Return, Short-Form Return and Exempt From Filing Policy for Corporations for information on the filing requirements for the Annual Return.

    The Ministry of Finance prefers corporations to file the financial statements prepared for the shareholders of the corporation. However, where a corporation does file a hard copy of the General Index of Financial Information (GIFI) in lieu of financial statements, the ministry will accept the GIFI where there is sufficient information in the GIFI to validate any taxes payable or to support a loss. The ministry reserves the right to request financial statements when needed to verify the correct amount of the corporation's tax liability under the Corporations Tax Act.

    Corporations are no longer required to file a copy of the federal T2 Corporate Income Tax Return and related schedules for taxation years ending after December 31, 2000, provided the federal documents have been filed with the Canada Revenue Agency.

  3. Are any corporations exempt from filing a corporations tax return?

    Please refer to the Exempt From Filing Declaration Form on page 2 of the CT23 Corporations Tax and Annual Return or to Information Bulletin 4001R1 Combined Return, Short-Form Return and the Exempt from Filing Policy for Corporations for the conditions which must be met in order to be exempt from filing for a particular taxation year.

    You may also contact the Desk Audit Section of the Corporations Tax Branch for information on the filing requirements at one of the following telephone numbers:

    Pickering: 905 837-3888 or 905 837-3889
    Toll Free: 1 866 805-7702 ext. 3888 or 3889
    Fax: 905 837-3800
  4. Which corporations qualify to use the short form CT23 Tax Return?

    The criteria for determining whether or not a corporation can use the CT23 Short Form Corporations Tax Return is provided in Information Bulletin 4001R1 Combined Return, Short-Form Return and the Exempt from Filing Policy for Corporations.

  5. How do I make corrections to my return?

    File an amended return for the taxation year in question. Alternatively, a letter detailing the required changes may be sent to:

    Ministry of Finance
    Corporations Tax Branch
    Desk Audit Section
    PO Box 622, 33 King Street West
    Oshawa ON L1H 8H6

    For Canadian-controlled private corporations, corrections must be made within four years from the date of mailing of the original notice of assessment. For all other corporations, corrections must be made within five years from the date of mailing of an original assessment. The Corporations Tax Branch will only make these corrections under the circumstances outlined in Corporations Tax Branch Interpretation Bulletin 3009R Statute-Barred Periods and provided the year is not statute-barred.

Components of Corporations Tax

  1. What are the components of corporations tax?

    The components of corporations tax for small corporations are income tax and capital tax. Insurance corporations pay premium tax instead of capital tax.

  2. What is the provincial corporate income tax rate?

    General Rate Applicable Dates
    14.00% effective January 1, 2001
    12.50% effective October 1, 2001
    14.00% effective January 1, 2004

    For taxation years straddling these dates, the income tax rate is prorated for the number of days in the taxation year for the particular rate over the number of days in the taxation year.

    The Incentive Deduction for Small Business Corporations (IDSBC) reduces the Ontario corporate income tax rate to arrive at an effective tax rate for small Canadian-controlled private corporations.
    Effective Small Business Rate Applicable Dates
    6.50% effective January 1, 2001
    6.00% effective October 1, 2001
    5.50% effective January 1, 2003 and subsequent years

    For taxation years straddling these dates, the effective small business rate is prorated.

    The benefit of the IDSBC is gradually reduced by a surtax where taxable income is greater than $400,000. Effective January 1, 2004, the surtax will completely eliminate the benefit of the IDSBC where the taxable income is $1,128,519 or more.

    The tax rate on income from manufacturing, processing, farming, fishing, mining or logging (M&P;) that does not qualify for the reduced small business tax rate is as follows:

    Manufacturing Rate Applicable Dates
    12.00% effective January 1, 2001
    11.00% effective October 1, 2001
    12.00% effective January 1, 2004

    For taxation years straddling these dates, the manufacturing rate is prorated.

  3. What is the capital tax rate?

    The general capital tax rate is 0.3 per cent of a corporation's taxable paid-up capital. The 2004 Ontario Budget has introduced gradual elimination of capital tax by 2012.

    • Starting January 1, 2005, the $5 million deduction from taxable paid-up capital will be increased by $2.5 million each year until the deduction reaches $15 million on January 1, 2008. By that time, in addition to small businesses that do not pay capital tax, more than 13,000 medium-sized corporations would no longer pay capital tax.
    • Starting January 1, 2009, capital tax rates will be reduced each year until the capital tax is fully eliminated on January 1, 2012.

    The following table sets out the government's plan to eliminate the capital tax.

      Deduction ($ Millions) Regular Corporations (%)
    01-Oct-01 5 0.3
    01-Jan-05 7.5 0.3
    01-Jan-06 10 0.3
    01-Jan-07 12.5 0.3
    01-Jan-08 15 0.3
    01-Jan-09 15 0.225
    01-Jan-10 15 0.15
    01-Jan-11 15 0.075
    01-Jan-12 Eliminated Eliminated

    The increases in the deduction and the cuts to the tax rates will be pro-rated for taxation years straddling the effective dates.

    Refer to the Interpretation Bulletin 3011 Capital Tax - General Information and Special Cases for information on capital tax rates for small businesses whose taxation year ends after May 4, 1999 and before October 1, 2001.

    A copy of the guide may be obtained by accessing our Internet site at www.trd.fin.gov.on.ca or by contacting:

    Ministry Information Centre
    Ministry of Finance
    PO Box 627
    33 King Street West
    Oshawa ON  L1H 8H5

    General Enquiry: 1 800 263-7965

Payments

  1. Where can I make my corporations tax payments?

    Corporations tax payments may be made:

    • at any financial institution in Ontario where you have an account
    • by mail, or delivery to any Ministry of Finance tax office; and
    • electronically, using a financial institution's online government tax payment service.
  2. What is the online government tax payment service?

    An online government tax payment service is available seven days a week, 24 hours a day, using a financial institution's Internet site. It enables participating financial institutions' customers to electronically remit Corporations Tax payments via the Internet. This service is currently offered by many financial institutions to customers who have an account with them. Visit www.trd.fin.gov.on.ca and select 'Online Services' for details. Contact your financial institution for assistance when accessing or navigating these electronic services.

  3. If I use the online government tax payment service, when will my payment be processed?

    Please check with your financial institution for exact processing time frames to ensure your tax payment is received by the Ministry of Finance on time. Most financial institutions offering this service require payment instructions to be made the day before the payment is due. Similarly, post-dated payment instructions must be made at least one day prior to the payment due date in order to be processed on time.

  4. Can I make a payment without a remittance form?

    Where a payment is made at a financial institution, a remittance form is required.

    Where a payment is sent by mail or delivered to an office of the Ministry of Finance, the ministry prefers the payment to be submitted with a remittance form. However, where this is not possible, a payment without a remittance form will be accepted. Please ensure that your corporations tax account number and the taxation year to which the payment should be allocated is clearly identified on the cheque and/or covering letter.

    A cheque sent by mail should be sent to:

    Ministry of Finance
    Revenue Operations and Client Services Branch
    PO Box 620
    Oshawa ON  L1H 8E9

    When a payment is made using the online government tax payment service a remittance form is not required.

  5. When are instalment payments required?

    For a corporation's first taxation year, monthly instalments are not required. In subsequent taxation years, monthly instalments are required unless either the previous taxation year's total tax payable or the current taxation year's total tax payable is less than $2,000. The monthly instalments are required to be paid on or before the last day of each month.

    Effective for taxation years commencing after December 31, 2001, corporations are permitted to pay their instalments quarterly if their tax payable in the current or preceding taxation year is greater than or equal to $2,000 and less than $10,000.

  6. How do I calculate my instalment payment?

    For information on calculating your instalment payments, refer to Information Bulletin 4007R Tax Instalments and Payments.

  7. How do I determine the 'balance of tax due date'?

    If the corporation was a Canadian-controlled private corporation throughout the taxation year and had taxable income of not more than the corporation's 'Ontario business limit' for the previous taxation year, the 'balance of tax due date' is on or before three months after the end of the corporation's taxation year. If the previous taxation year is less than 51 weeks, the 'Ontario business limit' must be prorated. In all other cases, the 'balance of tax due date' is on or before two months after the end of the corporation's taxation year.

    Please refer to Information Bulletin 4007R Tax Instalments and Payments for information on calculating the 'Ontario business limit'.

  8. If instalments are not required, when is my tax liability due?

    If instalment payments are not required, the corporation's tax liability is due by the 'balance of tax due date'.

Interest

  1. When is interest calculated?

    The interest shown on the Notice of Assessment/Reassessment is the interest owing as of the 'assessment date' shown on the Notice of Assessment/Reassessment. The interest calculation is based on daily compound interest and is assessed on the outstanding account balance. Credit interest is paid if an overpayment exists in the account.

    For additional information on the calculation of interest, refer to Information Bulletin 4010 Interest on Overpayments, Underpayments and Instalments of Tax.

  2. Why has my business been charged interest?

    Interest is charged on deficient instalments and on the late payment of the balance of tax due. When a corporation remits insufficient instalment payments, interest is charged on the difference between the actual instalments and the instalments required. Interest is also charged on the late payment of the balance of tax. If a corporation does not remit the balance of tax due until it files the CT23 Tax Return, it is remitting the balance late and will be assessed interest on the late payment. Tax returns are due six months after the taxation year end of the corporation; therefore, if a corporation pays the balance of tax due at that time, it is making the payment three or four months late.

Address Changes

  1. What are the requirements/procedures to change the address of a corporation?

    To make changes to your business address, you may:

    • visit www.trd.fin.gov.on.ca and select 'Online Services'
    • complete the 'Change of Address' insert provided in the monthly statement of account or in the return envelope provided with a Notice of Assessment or Reassessment
    • provide a written notification of a change of address on company letterhead and send to:
      Ministry of Finance
      Corporations Tax Branch
      Tax Roll Services
      PO Box 622
      33 King Street West
      Oshawa ON  L1H 8H6

Account Information

  1. I am currently preparing my first Corporations Tax Return. How do I know what my account number is?

    To obtain your account number, please contact the Tax Roll Services of the Corporations Tax Branch at 1 800 262-0784 ext. 6666 or 905 433-6666, or any Ministry of Finance tax office listed at the front of this guide.

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Employer Health Tax (EHT)

Definitions

  1. What is EHT?

    Employer Health Tax is a payroll tax (payable by employers) on remuneration paid to

    1. employees reporting for work at a permanent establishment of the employer in Ontario, and
    2. employees who do not report for work at a permanent establishment, but who are paid from or through a permanent establishment of the employer in Ontario.
  2. What is considered remuneration?

    Remuneration means employment income (generally box 14 of Canada Revenue Agency's T4 slip) that is taxable under sections 5, 6 and 7 of the Income Tax Act (Canada). It includes salaries and wages, gratuities paid through an employer, bonuses, commission and other similar payments, vacation pay, taxable allowances and benefits, directors' fees, payments for casual labour, amounts paid by an employer to "top up" benefits, and advances of salaries and wages.

    Employers are required to include remuneration paid to former employees in their calculation of taxable total Ontario remuneration. For example, taxable benefits provided to retired employees should be included even though reported on a T4A.

    For further information, refer to Information Bulletin 2-96 Remuneration.

  3. Who is an employee?

    An employee is:

    • an individual employed by an employer
    • an individual who holds office from an employer and receives payment for carrying on the duties of the office; and
    • an individual who was formerly an employee in the ways outlined above.

    For EHT purposes, the Ministry of Finance considers many factors in the determination of employer-employee relationships, including common law principles and Canada Revenue Agency rulings.

    For further information, refer to Information Bulletins:

    1-96 How to Identify an Employer-Employee Relationship (Revised)
    2-00 Commissioned Real Estate Salespersons (Revised)
    3-00 Placement Agencies and Their Workers (Revised)
    1-02 Truck Owner-Operator

Tax Liability

  1. What if I do not have employees at the start of my business but anticipate hiring employees in the future?

    In such cases, employers are not required to pay EHT until they actually begin to pay remuneration to employees. Eligible employers should register and pay EHT when their remuneration for the year exceeds the exemption amount for the year (for 1999 and subsequent years, the exemption amount is $400,000).

  2. I am an employer who is based outside Ontario. I will be employing salespeople in Ontario. Do I have to pay EHT?

    EHT is payable if the employees report for work at a permanent establishment of the employer in Ontario. For information on what constitutes a permanent establishment, refer to Information Bulletin 1-97 Permanent Establishment (Revised) and Information Bulletin 5-00 Office in an Employee's Residence.

  3. Is a retiring allowance/severance payment taxable?

    No. Retiring allowance/severance pay is not considered to be income from an office or employment and, therefore, is not taxable.

    Note: Employers often refer to the total amount paid to an employee upon termination as severance pay; however, this amount could include taxable items. For instance, pay "in lieu of notice" is considered employment income and is subject to EHT.

    For further information, refer to Information Bulletin 2-96 Remuneration.

EHT Exemption

  1. Who is an eligible employer for the tax exemption?

    In general, eligible employers for the tax exemption include:

    • private sector employers
    • organizations that receive financial assistance from any level of government but are not under the control of government; and
    • Crown corporations subject to tax under Part I of the Income Tax Act (Canada).

    For further information, refer to Information Bulletin 2-98 Tax Exemption (Revised).

  2. What are the exemption amounts and how are they calculated?

    For eligible employers, exemptions are as follows:

    1997: the first $200,000 of payroll
    1998: the first $350,000 of payroll
    1999 and subsequent years: the first $400,000 of payroll.

    Eligible employers are not required to pay tax until their cumulative payroll exceeds the exemption for the year. Eligible employers who are associated are required to share the exemption among members of the associated group.

    Note: Employers with an Ontario business that opened, closed, became bankrupt or amalgamated during the year must prorate the exemption amount for the number of days in the calendar year that the part-year employer had payroll and a permanent establishment in Ontario.
  3. Who is an associated employer?

    Associated employers are connected by ownership or by a combination of ownership and relationship of the owners, either through blood, marriage or adoption. The associated corporations rules under section 256 of the Income Tax Act (Canada) are used to determine whether employers are associated. Although these rules refer to corporations, their application is extended under the EHT Act to include individuals, partnerships and trusts.

    For further information, refer to the Glossary of Terms of this guide (associated employer) and Information Bulletin 1-98 Associated Employers (Revised 2).

  4. Can I go back and claim the exemption for the prior years I overlooked? How do I do this?

    Yes. You may claim the exemption within four years from the day on which the return for the year was required to be delivered to the ministry (e.g., the latest date for claiming the exemption for the year 2001 is March 15, 2006).

    The exemption can be requested by completing an amended return for the applicable year(s) or by providing a letter requesting that the annual return be amended to claim the exemption.

Registration

  1. How do I register my new business for EHT?

    Employers may register for EHT by:

    • visiting www.trd.fin.gov.on.ca and selecting 'Online Services'
    • calling or visiting one of the Ministry of Finance tax offices (refer to the front of this guide)
    • completing an Information Questionnaire, available from the Ministry of Finance, and returning it to any Ministry of Finance tax office
    • visiting an Ontario Business Connects (OBC) location and registering electronically by using their self-help workstations or through their Internet site at www.cbs.gov.on.ca/obc; and
    • registering electronically by visiting the Canada Revenue Agency's Internet site www.businessregistration.gc.ca.

    Eligible employers whose cumulative payroll does not exceed the exemption threshold and who are not associated are not required to register with the ministry. All other employers, including all members of an associated group, are required to register.

Tax Rates

  1. What tax rate do I use?

    The tax rate is based on remuneration paid before the applicable exemption. An employer with more than one EHT account must use the tax rate applicable to the total of the 'Total Ontario Remuneration' for all the EHT accounts held by the legal entity. There are nine graduated tax rates, ranging from .98 per cent to 1.95 per cent.

  2. What are the tax rates?

    There are nine graduated tax rates ranging from .98% to 1.95%.

    Total Annual Ontario Remuneration Rate
    up to $200k 0.98%
    over 200k - 230k 1.10%
    over 230k - 260k 1.22%
    over 260k - 290k 1.34%
    over 290k - 320k 1.47%
    over 320k - 350k 1.59%
    over 350k - 380k 1.71%
    over 380k - 400k 1.83%
    over $400k 1.95%

  3. What tax rate do I use to calculate my instalment? Is this different from my Annual Return?

    The rate may be different for instalments versus that used for the Annual Return. Instalment tax rates are based on the employer's payroll from the prior year.

    Employers in their first and second year of operation should estimate their annual payroll for the current year and use that amount to determine their instalment tax rate.

    The tax rate to be used on the Annual Return is based on the actual remuneration paid by the employer during the year. Since the tax payable on the return may differ from instalments paid during the year, a debit or credit balance may arise at year-end.

Tax Returns and Instalments/Payments

  1. If my payroll is below the exemption amount, do I still have to file an Annual Return?

    No. An eligible employer who is not associated and whose payroll for the year does not exceed the exemption amount, is not required to file an Annual Return. However, associated employers must file an Annual Return regardless of their annual gross total Ontario remuneration amounts.

  2. How often do I pay the tax?

    Commencing January 2000, employers with an annual Ontario payroll of $600,000 or less are not required to pay instalments. For these employers, payment of the EHT is required by March 15th of the following calendar year with the filing of the Annual Return.

    Employers with a payroll exceeding $600,000 are required to remit monthly EHT instalments.

    Employers who are eligible for the tax exemption, and who have payroll exceeding $600,000, are not required to pay monthly instalments until after their cumulative payroll exceeds their exemption amount.

  3. Where can I remit my EHT instalments/payments?

    EHT instalments/payments may be made:

    • at any financial institution in Ontario where you have an account
    • by mail, or delivery to any Ministry of Finance tax office; and
    • electronically using a financial institution's online government tax payment service.

    Please note that Annual Returns and Annual Return payments cannot be processed at financial institutions or electronically through the Internet.

  4. What is the online government tax payment service?

    An online government tax payment service is available seven days a week, 24 hours a day, using a financial institution's Internet site. It enables customers of participating financial institutions to remit Employer Health Tax payments electronically via the Internet. This service is currently offered by many financial institutions to customers who have an account with them. Visit www.trd.fin.gov.on.ca and select 'Online Services' for details. Contact your financial institution for assistance when accessing or navigating these electronic services.

  5. If I use the online government tax payment service, when will my payment be processed?

    Check with your financial institution for exact processing time frames to ensure your tax payment is received by the Ministry of Finance on time. Most financial institutions offering this service require payment instructions to be made the day before the payment is due. Similarly, post-dated payment instructions must be made at least one day prior to the payment due date in order to be processed on time.

    When a payment is made using the online government tax payment service, a remittance form (top portion of the Statement of Account) is not required.

  6. I did not receive my statement. How can I pay my instalment? Can you fax me a remittance form? Will the bank accept this?

    If you do not receive your statement, you may send your payment with a letter stating the following information:

    • account number
    • the period covered
    • the amount of your 'total Ontario remuneration'; and
    • the tax due.

    A remittance replacement form may be faxed to you, but the faxed remittance form cannot be used by financial institutions to process payments. The completed remittance form can be faxed back to the ministry to avoid a late-filing penalty and the payment can be mailed in. However, interest charges will apply if the payment is not received by the due date. If the due date falls on a weekend or holiday, the due date for the instalment is the next working day.

  7. How do I reconcile the tax actually due for the year with tax paid by instalments?

    Employers with a total annual Ontario remuneration of more than $600,000 are required to remit instalments on the 15th of each month. The reconciliation between the tax liability for a year and the tax paid by instalments is achieved by the Annual Return process.

    • Prior to 2005, the EHT instalment was calculated using the previous month's payroll, however, the instalment was applied to the month in which it was due. The tax due for the year was based on the calendar year January through December, while tax paid by instalments was based on December through November.

      Any balance of EHT due or amount to be refunded was accounted for in the Annual Return.

    • Effective January 1, 2005, EHT instalments are based on the actual payroll for the month and are due on the 15th day of the following month. The tax due for the year and the tax paid by instalments are both based on the calendar year.

      The new system simplifies the preparation of the Annual Return as overpayments and underpayments of tax during the year are virtually eliminated because the tax liability and instalments are based on the same payroll stream.

      As a result of the change to the new system, there was no January instalment in 2005.

Penalties

  1. Why was a late filing penalty assessed when I mailed my instalment/return before the 15th?

    Late filing penalties are assessed for instalments and returns that are not received by the ministry on or before the due date. When mailing instalments or returns, employers should allow sufficient time to ensure that they are delivered by the due date.

Selling, Closing, Amalgamating

  1. What if I sell, close or amalgamate my business during the year?

    Employers who sell, close or amalgamate their business must contact the Ministry of Finance. An EHT Final Return must be filed, within 40 days of the business closure date (or date of amalgamation), for the part of the calendar year that payroll was paid. Final payment of any tax owing must be sent with the return.

Address Changes

  1. What are the requirements/procedures to change my address?

    You can visit www.trd.fin.gov.on.ca and select 'Online Services' or you can use the detachable 'Notification of Change' portion of the return envelope provided with the monthly instalment statement or Annual Return to advise the Ministry of Finance of any change of information.

    You may also provide a written notification of a change of address to:

    Ministry of Finance
    Income Tax Related Programs Branch
    Employer Health Tax
    PO Box 640
    33 King Street West
    Oshawa ON  L1H 8P5

Correcting Account/Return Information

  1. How do I make corrections to my account?

    To correct financial information reported on your account, file an amended return for the period in question or send a letter detailing the required adjustments to your local Ministry of Finance tax office. Financial information must be corrected within four years from the date the return was required to be filed. For other corrections, please call your local Ministry of Finance tax office (refer to the front of this guide).

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Motor Fuels and Tobacco Taxes

Gasoline/Fuel Tax Refunds

  1. How do I obtain information on gasoline/fuel tax rebate programs?

    You may call the Motor Fuels and Tobacco Tax Branch directly at 905 433-6432 or write to:

    Ministry of Finance
    Motor Fuels and Tobacco Tax Branch
    Refunds Programs
    PO Box 625
    33 King Street West
    Oshawa ON L1H 8H9

Gasoline Allowance to Retailers

  1. I operate a gas station. Can I apply for a tax refund to cover gasoline losses due to handling and evaporation?

    Most retailers (gas stations) can apply for a tax refund to cover gasoline losses due to handling and evaporation under the 'TEU Schedule 1'. Receipted invoices must be submitted to support the claim. The rate of refund is based on .21 per cent of Ontario tax paid on gasoline sold at retail. 'Outlets' owned and operated by collectors do not qualify for this allowance.

Tobacco Licence Requirements

  1. Do I need a licence to import and/or export tobacco into/out of Ontario?

    The Tobacco Tax Act (Act) requires that all businesses who plan to import and/or export tobacco in bulk into or out of Ontario must register with the Motor Fuels and Tobacco Tax Branch in order to obtain a Registration Certificate for Import and/or Export and a Wholesale Dealer's Permit.

    To be registered as an Importer and/or Exporter, applicants must provide and maintain security to the Ministry of Finance in the form of a surety bond or letter of credit. This helps to protect the ministry against the loss of public funds in the event a registrant fails to account for tobacco tax collected or collectable. The Act specifies security equal to three month's tax, subject to minimums which range from $10,000 to $1,000,000, depending on registration type(s).

    Call 905 433-6394 or write the Motor Fuels and Tobacco Tax Branch for details (see address above).

  2. Do I need a licence to import and/or wholesale cigars?

    The Tobacco Tax Act requires that all businesses who plan to import and/or wholesale cigars in Ontario must apply to be designated as a Cigar Tax Collector.

  3. Do I need a licence to sell tobacco at retail?

    Retailers must ensure that they purchase tobacco from a wholesaler who has a valid wholesale dealer's permit issued by the Motor Fuels and Tobacco Tax Branch and they must contact their municipality regarding zoning by-laws and the sale of tobacco.

Tobacco Product Loss

  1. I operate a convenience store. Is there a refund available for product loss of tobacco products due to theft, fire or contamination?

    Vendors who have suffered a loss of product due to theft, fire or contamination can claim a refund. The application for Tobacco Tax Refund must have the following documentation:

    • claimant's legal name incorporated name or name of owner
    • copy of police or fire marshal report
    • copy of insurance settlement or written confirmation from an insurance company showing insurance company name; claimant's name and address; insurance claim number; date of loss; quantity of product settled on; breakdown of the payment made showing the deduction of tobacco tax
    • copies of purchase invoices showing that a sufficient quantity of tobacco product was purchased prior to the loss to support the claim; and
    • invoices showing tobacco tax paid, date of purchase and invoice number.

    Further information on bad debts can be obtained by reading Ontario Tax Bulletin TT 3-2000: Tax Refunds - Bad Debts and Lost, Destroyed, Stolen or Contaminated Tobacco.

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Community Small Business Investment Funds and Labour Sponsored Investment Funds

Financial Assistance

  1. Where does a small business go for a loan? Do you provide loans and funding sources?

    The Government of Ontario has no direct financial assistance (loan) programs available to small businesses. Assistance should be sought from traditional sources such as chartered banks or you can contact the Canada-Ontario Business Service Centre at 1 800 567-2345 for information on financial assistance.

    You can also contact the Business Advisory Services section of the Ministry of Economic Development and Trade for information on financial assistance. The location of the ministry's regional offices can be obtained from its Internet site www.ontariocanada.com.

    Provincially registered Labour Sponsored Investment Funds and Community Small Business Investment Funds may also provide funding to Ontario small businesses. The ministry can provide a list of their names and contact numbers as well as program guides. For further information, phone 1 800 263-7466.

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General Questions

Retention/Destruction of Books and Records

  1. What records am I required to keep and for how long?

    In general, you must keep your books and records for at least seven years. However, there are some exceptions and conditions that must be met before you can destroy any books or records (e.g. exceptions relate to Mining Tax, Ontario Home Ownership Savings Plan, Corporations Tax and Labour Sponsored Venture Capital Corporations). Refer to Tax Information Bulletin Retention/Destruction of Books and Records for information pertaining to the consent to destroy records.

    The specific records which need to be retained differ with each statute; however, books and records must indicate the taxes payable or collected and substantiate any tax exempt status claimed and must be supported by documents necessary to verify that the information in the books and records is correct.

Disagreeing with an Assessment/Reassessment Disallowance

  1. I disagree with an assessment/reassessment/disallowance. What action can I take to have it corrected?

    The first step is to call the appropriate tax office or provide a letter explaining why you disagree. If you still disagree after contacting a ministry official, you can file a Notice of Objection with the Tax Appeals Branch. The time period for objecting is within 180 days (for International Fuel Tax Agreement (IFTA) and International Registration Plan (IRP) objections, within 30 days) from the mailing date of the assessment/reassessment/disallowance. Notice of Objection forms, Notice of Appeal forms, and the Tax Appeals Branch publication Ontario Taxes and Programs: Objection and Appeal Procedures can be obtained from the Ministry Information Centre at 1 800 263-7965 or from any Ministry of Finance tax office. The Tax Appeals Branch forms and publication are also available on our Internet site www.trd.fin.gov.on.ca and through the Tax Fax service at 1 877 482-9329.

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Tax Objections and Appeals

Appeals System in Ontario

  1. How does the appeals system in Ontario work?

    The appeals system in Ontario includes a review of Notices of Objection by the Tax Appeals Branch and a review of Notices of Appeal by the Superior Court of Justice.

    The Notice of Objection process is simple, inexpensive and easily accessible to any taxpayer who does not agree with an assessment, reassessment or the disallowance of a refund claim. In considering the Notice of Objection, the Appeals Officer will review the assessing branch's files and all submissions made by the taxpayer within the context of the statutory provisions. The Appeals Officer will notify the taxpayer of the proposed action in response to the objection before the file is finalized. Most cases are resolved at the objection stage, following an exchange of information and opinions by both parties.

    If the taxpayer does not agree with the minister's decision on the objection, a Notice of Appeal may be filed, which may lead to a court hearing.

Filing a Notice of Objection

  1. How do I file a Notice of Objection?

    A Notice of Objection can be filed by completing a Notice of Objection form or by writing a letter to the Director, Tax Appeals Branch. The letter should be signed by the owner of the business or an authorized employee of the company. If a representative is appointed, the taxpayer must provide written authorization.

    Although service by registered mail is recommended, a Notice of Objection may be sent by regular mail or facsimile transmission, or may be hand delivered to either the Tax Appeals Branch or any other Ministry of Finance tax office. Refer to the listing of Ministry of Finance tax offices at the front of this guide.

  2. What information do I need to provide?

    The Notice of Objection must include:

    • taxpayer's name
    • account or permit number
    • taxation statute under which the assessment or disallowance was issued
    • date and number of the assessment or disallowance
    • period or transaction in question
    • amount of tax or refund; and
    • clear description of each issue in dispute, fully setting out the facts and reasons for objecting to each issue.
  3. What does it cost to file the Notice of Objection?

    There is no fee to file a Notice of Objection.

Time Limitation

  1. Do I have to file the Notice of Objection within a specified time frame?

    Under an Ontario taxation statute, you must file a Notice of Objection within 180 days (for International Fuel Tax Agreement (IFTA) and International Registration Plan (IRP) objections, within 30 days) from the day the Notice of Assessment/Reassessment or Statement of Disallowance was mailed or personally delivered to you.

  2. Can I obtain additional time to file my Notice of Objection?

    If you have a good reason for needing more than 180 days (30 days for IFTA and IRP objections) to file your Notice of Objection, you can apply to the Director of the Tax Appeals Branch for an extension of time before the 180 days (30 days for IFTA and IRP objections) have expired. Extensions are not given for reasons such as workload, vacation, inventory-taking or year-end timing.

    Further, you may apply for an extension at any time within one year from the mailing date on the Notice of Assessment/Reassessment, or the Statement of Disallowance. However, if you apply after the 180-day period, you must be able to demonstrate that it was impossible to file within the 180-day period (30-day period for IFTA and IRP objections) and that the Notice of Objection was filed as soon as circumstances permitted. If the explanation provided is not satisfactory, no extension of time will be given and your Notice of Objection will be considered to be invalid.

Payment of Amount in Dispute

  1. Do I have to pay the amount assessed that is in dispute while the objection is under review?

    Yes. Payment is required even if you have filed, or intend to file, a Notice of Objection.

    There are no provisions in the Ontario tax statutes that allow for the suspension of payment of an amount that has been assessed, but is in dispute, pending the outcome of the Notice of Objection or Notice of Appeal process. Additional interest will be assessed on the principal liability if full payment is not received when the assessed amount is due.

    Taxpayers who successfully object or appeal will be paid interest on any amounts paid on an assessment, from the dates the payments were made. However, the amount refunded, including interest, will first go to reducing other tax liabilities owed to Ontario before any refund is made to you.

Remission of Tax or Interest

  1. Can any of the tax or interest assessed be forgiven since I don't have the money to pay it?

    There are no provisions in the Ontario tax statutes to allow for the reduction of the tax or interest that has been assessed because of the taxpayer's inability to pay.

    The Appeals Officer can only recommend a variance to the tax or penalty that has been assessed if it is his or her opinion that the amount assessed is in error due to an incorrect application of the law.

Compensation for Costs Incurred

  1. Will I be compensated for my costs if I win the objection?

    No compensation for costs is granted to a taxpayer who may obtain a favourable resolution at the Notice of Objection stage. The Notice of Objection process is intended to be simple, inexpensive and easily accessible.

Canada Revenue Agency Assessments

  1. Our corporation has received an assessment from the Canada Revenue Agency. Do I have to file a Notice of Objection with the province of Ontario?

    Some Ontario corporations tax assessments are based on Canada Revenue Agency assessments. You do not need to file a Notice of Objection with the Ontario Tax Appeals Branch for such designated or specified assessments if you have already filed a federal objection. Ontario will be bound by the results of any federal objection. However, if you disagree with non-designated or non-specified items in the assessment, such as capital tax, then you will need to file a separate Ontario objection.

Filing a Notice of Appeal

  1. How do I file a Notice of Appeal?

    If you are not satisfied with the ministry's decision concerning a Notice of Objection, you may file a Notice of Appeal. The Notice of Appeal is required to be filed within 90 days from the date the ministry's decision on the Notice of Objection was mailed to you. The appeal must be filed with the Superior Court of Justice (formerly the Ontario Court - General Division) and must be sent to the Tax Appeals Branch within that 90-day period.

    To file the Notice of Appeal with the court, you must hand deliver the Notice of Appeal to the office of a local registrar of the court and you must pay the applicable court filing fee. You will find a list of the court addresses in the telephone directory in the Blue Pages under Courts (P-Ontario Provincial Services), Superior Court of Justice, Civil Filing Office. To file the copy with the Tax Appeals Branch, you can send the Notice of Appeal by registered mail, regular mail or facsimile transmission or it can be hand delivered to:

    Ministry of Finance
    Tax Appeals Branch
    1600 Champlain Ave, 3rd floor
    Whitby ON L1N 9B2

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Important Dates

  Retail Sales Tax Corporations Tax Employer Health Tax
Return Due 23rd of the month following the end of the filing period on or before the last day of the 6th month following taxation year end March 15th
Instalment Due n/a last day of each month 15th of the month
Notice of Objection within 180 days from the day the Notice of Assessment/Reassessment or Statement of Disallowance was mailed or personally delivered to you within 180 days from the day the Notice of Assessment/Reassessment or Statement of Disallowance was mailed or personally delivered to you within 180 days from the day the Notice of Assessment/Reassessment or Statement of Disallowance was mailed or personally delivered to you
Notice of Appeal within 90 days from the date the ministry’s decision on the Notice of Objection was mailed to you within 90 days from the date the ministry’s decision on the Notice of Objection was mailed to you within 90 days from the date the ministry’s decision on the Notice of Objection was mailed to you

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Glossary of Terms

Associated Corporation

In accordance with subsection 256(1) of the Income Tax Act (Canada), corporations are associated where, at any time during the taxation year:

  • one corporation controls the other (e.g., a parent corporation and a subsidiary corporation)
  • corporations are controlled by the same person or group of persons; e.g., Corporation A and Corporation B both have the same parent corporation; therefore, Corporation A and Corporation B are associated
  • each corporation is controlled by one person and the person who controlled one corporation is related to the person who controlled the other corporation and one of those persons owned not less than 25 per cent of the issued shares of each corporation; e.g., spouse A owns 100 per cent of the shares of Corporation A and 25 per cent of the shares of Corporation B; spouse B owns 75 per cent of the shares of Corporation B; therefore, Corporation A and Corporation B are associated
  • one of the corporations was controlled by one person and that person was related to each member of a group of persons that controlled the other corporation and the one person owned not less than 25 per cent of the shares of the other corporation; e.g., spouse A owns 100 per cent of Corporation A and 25 per cent of Corporation B. The other 75 per cent of the shares of Corporation B are owned by spouse B (25 per cent) and two adult children (25 per cent each); therefore, Corporation A and Corporation B are associated; and
  • each of the corporations was controlled by a related group and each of the members of one of the related groups was related to all of the members of the other related group and one or more members of both the related groups either alone or together owned, in respect of each corporation, not less than 25 per cent of the issued shares; e.g., Corporation A is controlled by spouse A (45 per cent), spouse B (35 per cent) and their adult children (20 per cent); Corporation B is controlled by spouse B (45 per cent) and spouse A (40 per cent) and their adult children (15 per cent). Each of the members of the related group which controls corporation B is related to each of the members of the related group that controls Corporation A and spouse A and spouse B each own in excess of 25 per cent of the shares of each corporation; therefore, Corporation A and Corporation B are associated.

Associated Employer

Follows the same rules as 'associated corporation'. Although these rules refer to corporations, their application is extended under the Employer Health Tax Act to include individuals, partnerships, trusts or any other organization, as follows:

  • if an eligible employer is an individual, that individual is treated as if he or she is a corporation (i.e., the employer is deemed to be a corporation, all of the shares of the capital stock of which have full voting rights under all circumstances and are owned by the individual); and
  • if an eligible employer is a partnership or trust, that partnership or trust is treated as if it is a corporation (i.e., the partnership or trust is deemed to be a corporation having only one class of issued shares which have full voting rights under all circumstances). Each partner or beneficiary is considered to own shares in the corporation in the same proportion in which he/she shares the income or loss of the partnership or trust.

For more information refer to EHT Information Bulletin 1-98 (Revised 2) Associated Employers.

Canadian-controlled Private Corporation and Private Corporation

A Canadian-controlled private corporation (CCPC) is a private corporation that is not controlled directly or indirectly by non-residents, public corporations or any combination of the two. A private corporation is a corporation that is resident in Canada which is not a public corporation and is not controlled directly or indirectly by non-residents, public corporations or prescribed federal Crown corporations.

Please see the Income Tax Act S. 125(7) for a full definition of Canadian-controlled private corporation.

Please see the Income Tax Act S. 89(1) for a full definition of a private corporation.

Control

Generally control exists where a corporation, a person or a group of persons own more than 50 per cent of the fair market value of the issued and outstanding shares of the capital stock of a corporation.

Effective Tax Rate

The effective income tax rate of a small business corporation is the difference between the general income tax rate and the rate of the Incentive Deduction for Small Business Corporations.

Fixtures

Anything that is permanently affixed to real property, such as windows, doors, built-in appliances, kitchen cabinets, vertical blinds.

Generally Accepted Accounting Principles

The basis on which Canadian financial statements are normally prepared.

Real Property

Land and anything permanently attached to land, such as buildings, driveways, roads, and sidewalks.

Surtax

The Incentive Deduction for Small Business Corporations (IDSBC) is clawed back by the application of a surtax on the amount by which the aggregate taxable income of the corporation and any associated corporation exceed the Ontario business limit. The amount of the surtax cannot exceed the amount of the IDSBC claimed by the corporation. The surtax will completely eliminate the benefit of the IDSBC where the taxable income of the corporation and any associated corporation exceed a threshold amount.

Tangible Personal Property

Personal property that can be seen, weighed, measured, felt or touched or that is in any way perceptible to the senses, and includes computer programs, natural gas and manufactured gas.

Telecommunication

Any transmission, emission or reception of signs, signals, writing, images or sound or intelligence of any nature by wire, radio, visual or other electromagnetic or laser-based system.

Telecommunication Services

Include local and long distance telephone and telegraph services, community antenna and cable television, pay television and transmission by microwave relay stations or by satellite.

Transient Accommodation

Lodging for less than one month in a hotel, motel, apartment, hostel, boarding house, tourist home, lodging house or similar establishment having four or more rooms available for accommodation.

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Additional Sources of Information

Canada - Ontario Business Service Centre (joint federal-provincial information centre)

  • Business start-up and existing
  • Import/export
  • Information on financial assistance/business plans
  • Federal and provincial programs related to business

Toll Free: 1 800 567-2345
Telephone: 416 775-3456
TTY: 1 800 457-8466
Website: www.cobsc.org

Ontario Business Connects (OBC)

  • Business name search
  • Registering or renewing business name, RST , EHT, WSIB
  • Master business licence

Toll Free: 1 800 565-1921
Telephone: 416 314-9151
Website: www.cbs.gov.on.ca/obc

Ministry of Government Services, Companies Branch

  • Incorporation
  • Registration for corporations

Toll Free: 1 800 361-3223
Telephone: 416 314-8880
TTY: 1 800 268-7095
Website: www.mgs.gov.on.ca

Canada Revenue Agency

  • Goods and Services Tax (GST)
  • Payroll deductions (e.g. Canada Pension Plan, Employment Insurance)
  • Guide for Canadian Small Businesses
  • Small Business Web Page
  • Import/Export

Toll Free: 1 800 959-5525 (GST, payroll deductions and import/export enquiries)
Website: www.cra-arc.gc.ca

Business Development Bank of Canada

  • Financing services
  • Consulting services
  • Venture capital

Toll Free: 1 888 463-6232
Website: www.bdc.ca

Ministry of Economic Development and Trade

  • Advisory services to help small and medium-sized enterprises grow
  • Small Business Enterprise Centres

Toll Free: 1 866 668-4249
Telephone: 416 325-6666
Website: www.ontariocanada.com

Canada Enquiry Centre

  • Federal programs and services
  • Federal offices & service delivery location
  • Federal publications

Toll Free: 1 800 O Canada (1 800 622-6232)
TTY: 1 800 465-7735
Website: www.canada.gc.ca

Alcohol and Gaming Commission of Ontario

  • Liquor Licence

Toll Free: 1 800 522-2876
Telephone: 416 326-8700
Website: www.agco.on.ca

Ontario Motor Vehicle Industry Council

  • Motor Vehicle Licence

Toll Free: 1 800 943-6002
Telephone: 416 226-4500
Website: www.omvic.on.ca

Clerk of the City, Town or Municipality in which the business will be located

  • Municipal permits
  • Licences
  • Regulations

Consult the Blue Pages of your telephone directory under "Municipal Services"

Workplace Safety and Insurance Board

  • Workplace safety and insurance

Toll Free: 1 800 387-5540
Telephone: 416 344-1005
TTY: 1 800 387-0050
Website: www.wsib.on.ca

Employment Standards Branch, Ministry of Labour

  • Employment standards

Toll Free: 1 800 531-5551
Website: www.labour.gov.on.ca

Ministry of Health and Long-Term Care

  • Ontario Health Insurance Plan (OHIP) re health coverage

Website: www.health.gov.on.ca
Consult the Blue Pages of your telephone directory under "Health"

Statistics Canada, Advisory Services

  • Business statistics

Toll Free: 1 800 263-1136
Telephone: 416 973-6586
Website: www.statcan.ca

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The Small Business Guide to the Most Frequently Asked Tax Questions is produced by the Tax Revenue Division, Ministry of Finance.

To order more copies of this guide, contact the Ministry of Finance's Information Centre at 1 800 263-7965.

Visit www.trd.fin.gov.on.ca to obtain the most current electronic copy of the Small Business Guide to the Most Frequently Asked Tax Questions.

This guide is also available through our TAX FAX Service at 1 877 4-TAX-FAX or 1 877 482-9329.

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© Queen's Printer for Ontario, 2002 (rev.)

ISBN 0-7794-3031-X

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