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Canada-Ontario Business Service Centre - Services for entrepreneurs - 1-800-567-2345

Collection of Tax Arrears

Canada Revenue Agency (CRA)

Last Verified: 2004-11-09

The Canada Revenue Agency (CRA) sets policy on collecting taxes owed in arrears under the following core legislations:

  • Income Tax Act;
  • Canada Pension Plan Act;
  • Employment Insurance Act;
  • Excise Tax Act;
  • Customs Act;
  • Petroleum and Gas Revenue Tax Act;
  • provincial and territorial income tax acts for individuals (except in Quebec);
  • provincial and territorial income tax acts for corporations (except in Alberta, Ontario and Quebec).

Eligibility Criteria

This policy applies to clients who do not pay taxes they owe when required to do so by law. They may refuse to pay, or may be unable to pay because of financial problems.

Summary

When a taxpayer has tried all reasonable ways of getting the necessary funds, either by borrowing or rearranging his financial affairs, and still cannot pay a balance owing in full, the department works to establish a mutually satisfactory payment arrangement based on ability to pay.

However, if the debt remains unpaid with no mutually acceptable payment arrangement, after the taxpayer has been notified that he owes money, in writing and/or by personal contact, CRA may take legal action such as garnisheeing income or initiate other legal action such as directing a sheriff to seize and sell assets.

If the taxpayer cannot make a payment on their liability, CRA may allow them to postpone payment until their financial situation improves. During that time, any interest and penalties that apply will continue to accrue on the liability

If you require personal assistance, visit the Tax Service Office closest to you (see Related Reading: Business Window - Supplement or CRA's Web site for a list of addresses).

Ontario Contact(s):
See National Contact.


National Contact(s):
Canada Revenue Agency
Toll-free (information): 1-800-959-5525 (Business Enquiries and Registrations)
Toll-free (publications): 1-800-959-2221 (Forms and Publications)
Web site: http://www.cra.gc.ca/menu-e.html



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