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e-Recruitment Module – Frequently asked Questions

What is e-Recruitment? e-Recruitment is an application that allows you to create and save an electronic resumé that can be used to apply online for civil service competitions . You can also add your e-resumé to the corporate resumé database if you are interested in being considered for other employment opportunities within the government of New Brunswick's Civil Service including casual employment .
How do I access e-Recruitment? By logging into https://www.ere.gnb.ca/
Do I need special training to use e-Recruitment? No. Fortunately e-Recruitment contains a help feature on each screen. This help feature allows you to obtain detailed information about the screen you are currently viewing.
Who can I contact if I require assistance? Depending upon the nature of the assistance you are seeking, please contact the HR section of the hiring department, e-recruitment@gnb.ca to report technical problems, or EEO program staff at EEO-EAE@gnb.ca if you require assistance with your EEO program registration. For a list of HR contacts for competitions in each department, click here: http://www.gnb.ca/0163/competitions/employ3-e.asp
How do I create an e-resumé? Under the heading ‘Resumé’ in the top menu are links to the various sections of the e-resumé. To create your e-resumé, click on each of the section links and input your information. Be sure to click the ‘Update’ or ‘Add’ button after any information is input to ensure your information is saved.
How do I update my e-resumé? To update your e-resumé, go to the section that you want to update by clicking the appropriate link on the top menu. Edit your e-resumé and save your changes by clicking the ‘Update’ button or the ‘Add’ button.
What can my e-resumé be used for? Once you have created an e-resumé, you can use it to:
  • Apply for civil service open competitions
You can also add your e-resumé to the corporate resumé database if you are interested in other employment opportunities within the government of New Brunswick’s Civil Service including casual employment.

e-Recruitment also permits qualified candidates to register online for the EEO program using their e-resume.
How many competitions can I apply for? You can apply for as many competitions as you wish. Your e-resumé can be customized for each competition you apply for, or you can use the same e-resumé. Please note, you can only submit one application for each competition.
If I add my e-resumé to the corporate resumé database, can I remove it at any time? Yes. If you add your e-resumé to the corporate resumé database you can remove it at any time by un-checking the “Please add my e-resumé to the corporate resumé database…” checkbox in the Preferences section of Additional Information. Important: If you add your e-resumé to the corporate resumé database, please make sure your e-resumé is kept up to date because civil service HR personnel will always see the most current version of it.
Who has access to view my e-resumé/application? That depends.
  • If you apply for a specific competition, HR personnel involved in the Recruitment process in the hiring department will have access to view your application.
  • If you add your e-resumé to the corporate resumé database, all HR personnel with appropriate access (regardless of their department) will have access to view your most current e-resumé.
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How can I follow up for information on the application I’ve submitted? You can follow up with the hiring department for information on any applications you have submitted. For a list of HR contacts for competitions in each department, click here: http://www.gnb.ca/0163/competitions/employ3-e.asp
I’ve applied for a competition, how do I withdraw my application? To withdraw your application, click on the Application History link on the top menu and click the withdraw button beside the competition you wish to withdraw your application from. If the withdraw button does not appear, you will have to contact the HR branch of the hiring department to have your application withdrawn. http://www.gnb.ca/0163/competitions/employ3-e.asp
If I register for the EEO program, can I unregister at any time? Yes, you can remove your EEO registration form at any time by clicking the “Withdraw” button from the EEO Program Registration section
Who has access to view my EEO registration form? Once your registration form has been approved, it will be made available to EEO program staff and authorized Human Resource Personnel in government departments. It may also be made available to Directors or Managers looking to hire within the New Brunswick Civil Service.
How will I know if I am registered with the EEO program? Once you submit your registration, your EEO status will show “Under Review” in the Equal Employment Opportunity Program section of your e-resume. Once your registration has been processed, you will receive a letter confirming your status with the program and your status will be updated accordingly on your e-resume.
How can I follow up on my EEO registration status? You can follow up on your EEO registration status by checking the Equal Employment Opportunity Program section of your e-resume to see if your status has changed or by contacting the EEO program staff by e-mail: EEO-EAE@gnb.ca or by phone at 453-2264.
What security measures are in place to safeguard my data? e-Recruitment is a secure website. You will note in the web address that the letters http are followed by an ‘s’ indicating a secure site. As well, only users with proper access privileges are able to view data.
If I add my resumé to the corporate resumé database, will my resumé automatically be submitted for competitions I am qualified for? No, procedures governing appointments to the New Brunswick Civil Service require the conduct of competitions and appointments on the basis of comparative merit. The corporate resumé database is used for filling casual employment. Therefore, you should still submit a separate application for each specific competition in which you are interested and feel you posses the desired qualifications.


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