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School Book Services

GENERAL

  • All items listed in this catalogue are available through the School Book Branch. We do not stock books. Books are ordered on demand from the publishers following receipt of your textbook orders. We do everything possible to expedite orders and to ensure timely receipt of books at your school.
  • Prices are subject to change without notice. Instructional Resources obtains the best pricing possible and all benefits are passed on to the schools.
  • The cost of textbooks listed in this catalogue will be charged against the district allocation.
  • The cost of textbook repair service may be applied against the district textbook allocation or charged to local district funds. Instructional Resources can commit a specified amount for the purpose of repairs.
  • The District Superintendent, or a designated district employee, shall be responsible for the control and audit of the allocation made within the district.
  • Commitments against the district textbook allocation will not be extended beyond December 31 of the current year. Orders received after this date are less likely to be fulfilled.
  • Note: budgets and existing back orders are NOT carried beyond March 31 of each fiscal year. Although every effort is made to order and ship all requested materials, any remaining back orders and any remaining budget is removed as of March 31 - as per government fiscal policy.
  • Orders placed by private schools or individuals must be paid within a 30 day time limit after receipt of the invoice. These orders are subject to a 10% markup as well as all appropriate taxes.
INQUIRIES
  • Schools should direct inquiries through their district representative at the district office. Schools should not call Instructional Resources directly.
  • Schools/districts should not call publishers about orders placed through Instructional Resources. Suppliers have information pertaining to bulk orders only, not orders for individual schools.
DISCREPANCIES
  • All differences between books ordered and books received must be reported within 10 days after delivery of said orders. Discrepancies can be indicated on your packing slip which must be returned.
  • After the ten day limit, no credit will be issued for discrepancies.
PACKING SLIPS
  • Each order shipped to the schools is accompanied by a packing slip. These forms must be checked and signed and returned, only if there are discrepancies.
SUPPLEMENTARY AND INSTRUCTIONAL MATERIALS NOT LISTED IN CATALOGUE
  • Only materials listed in the catalogue may be ordered from Instructional Resources. Unlisted materials must be purchased directly by the district. Materials ordered directly by the district cannot be charged to the credit allocation without prior Departmental approval.
  • One exception will be pilot programs. Titles for such programs will be assigned title numbers and may be ordered on textbook order forms. Please indicate pilot on your order form. Any materials ordered as pilot programs must have prior approval from the Program Development and Implementation Branch before being forwarded to Instructional Resources.
  • Instructional Resources achieves savings up to 15% by bulk ordering materials through our warehouse operation. Instructional Resources also pays all freight costs associated with the delivery of these materials. ALL savings are passed on directly to your orders.
RETURNS

Material ordered can be returned for credit subject to approval and must be returned within the same budget year that it is ordered. All returns must be in new condition.

Instructional Resources
125 Hilton Road
Fredericton, NB
E3B 6B1



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