| Issues |
Outcomes |
Outputs |
Responsibility |
Due date |
Performance measure and results |
Status |
| An additional GSC scientific publication is needed to fill a gap between
the open file series and Bulletin series (A-series). Section 14, fig. 62
and comments # 6, 7, 8, 9, 10, 17, 18, 20, 21, 22, 23, 24, 25, 53, 72, 85
|
• Additional choice for scientists to publish their research in GSC publication
series. |
• New / revamped pub series |
• Managing editor.
• Head of Scientific and Technical Publishing Services
|
By the next fiscal year 2006-2007 |
• Availability of new publication series
• Client Feedbacks
• Survey (2007)
|
New publication status: Report 75% completed.
Client suggestions: 3 (ref.
Feed28-Feed29-Feed33) |
Reduce the time it takes to publish.
Section 7.5 fig. 7. Section 11.3,
fig. 37 to 40 Section 14 comments # 15, 26, 35, 45, 58 |
• Improved working processes.
• Improved publishing approval process.
• Improved records entries. (eradicate duplication of data entries between
services) |
• ESS Publication Process Integration (PPI)
• Quality Assurance Instructions
(QAI) and control forms.
• ArcGIS-GEMS migration
• Publication series "
Epubs
• Standing offers
• Short term HR staffing
• Translation developments
|
• Managing editor (PPI)
• Head of Scientific and Technical Publishing
Services.
• Production coordinators
• Quality Management Representative
• Cartographic application specialists
• Section Heads |
On-going actions |
• PPI functionality
• Client Feedbacks
• Management review report
• Survey
(2007) |
PPI: Implemented and used by three groups of ESS: (GSC Calgary, GSC Northern
Canada and staff under the Geoscience for Ocean Management Program.) Client
feedbacks: feedback received by designated officers. ISO Management review
report: (2005-2006) |
Many clients did not know who to contact in order to receive products/services
or find the related information (products and services description).
Section
10.1, fig 21 to 24 Section 13.1, fig. 52 to 55 Section 14 comments # 2,
12, 57 |
• Higher percentage of clients able to identify the services contact and
information needed in order for them to received products and services. |
• Web access, searching tools, clearinghouse GDR
• Availability of most
recent information.
• In person contact
• Presentations to Science Divisions
(Program and project leaders) |
• Head of Scientific and Technical Publishing Services
• Section coordinators
|
By next client survey (May 2007) |
• Client feedback
• Client Satisfaction (Survey 2007) |
Participation to Program Workshops, Publishing services Intranet information,
Information provided to Ottawa and GSC regional offices on an on-going basis
|
Facilitate the use of Sector Project System (SPS) (internal clients)
Section
10.2 figure 28 Section 14 comments # 2, 12, 48, 49 |
• Increased client satisfaction.
• Facilitate service interaction |
• Ensure the most recent information in SPS.
• Client information sessions
• In person contact
• Prepare outline for updated SPS+ |
• Head of Scientific and Technical Publishing Services managers
• Head
of regional services
• Section heads
• Program Office |
On-going actions |
• Client Feedbacks
• Client Satisfaction (Survey (2007) |
Periodically follow-up with SPS responsible. Interim solution: Products
and services' definitions (costs etc. ) available on intranet site. (completed)
|
| There is a market interest to have more free digital publications (availability
and accessibility). Section 14, Fig. 64,65, 66 and comments # 6, 16, 28
to 41, 61, 62, 68, 78, 83, 84, 86, 87, 89 |
• More clients use GEOPUB.
• Increased number and variety of free publication
available on GEOPUB
• Better marketing of products
• Benchmark Client Satisfaction
level |
• Improved GEOPUB designs and search capability
• Survey and profile clients
• Marketing capacity |
• Head, Scientific and Technical Publishing Services
• Bookstore council
|
On-going actions |
• GEOPUB's On-line statistics.
• Results of client Survey (April 2006?)
|
GEOPUB on-line statistics: completed |
