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Guidelines for Client Satisfaction Measurement Activity
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Guidelines for Client Satisfaction - Measurement Activity
1. Introduction
2. What is Client Satisfaction Measurement?
3. Why is it Important to Measure Client Satisfaction?
4. An ESS Process for Measuring Client Satisfaction
5. Common Pitfalls and How to Avoid Them
6. A Supporting Framework for Client Satisfaction Measurement Within ESS
7. Examples of Best Practices Within ESS
Appendix A: Key Contacts
Appendix B: Sample Registry Form
Appendix C: Glossary of Terms
Appendix D: Selected Bibliography
Guidelines for Working with Industry
International Business Development
Canadian Earth Sciences Capabilities
Earth Science Related Links
Export Assistance
Pricing and Distribution Policy
Pricing and Distribution Policy
Pricing and Distribution Policy
Earth Sciences Sector Service Standards
Specific Service Standards - by Branch/Division
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Objective
How will it work?
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Guidelines for the preparation of Concepts Documents for Foreign Governments or Organizations
Expression of Interest for Canadian Earth Sciences Specialists and Organizations
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2004-11-26
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