Books:
Booher, Dianna Daniels. Communicate with confidence! : how to say it right the first time and every time. New York : McGraw-Hill, 1994.
Call number: HF 5718 B654 1994
Bozek, Phillip E. 50 secrets pour mieux communiquer. Noisel : Presses du Management, 1992.
Call number: HF 5549 A3 no50 1992
Budinski, Kenneth G. Preparing and delivering technical presentations. West Conshohocken, PA : ASTM International, 2006.
Call number: 808.0666 B926 (555 Booth street)
Carlson, Tony. The how to WOW : a guide to giving a speech that will positevely blow 'em away. New York : AMACOM, 2005.
Call number: PN 4193 B8 C285
Carnegie, Dale. Comment parler en public. Nouv. éd. Outremont : Les Éditions Quebecor, 2005.
Call number: PN 4121 C289 2005
Cava, Roberta. Savoir traiter avec les gens impossibles. Montréal : Québécor, 1990.
Call number: BF 637 C45 C3814 1990
DuBrin, Andrew J. Stand out! : 330 ways for gaining the edge with bosses, co-workers, subordinates, and customers. Englewood Cliffs : Prentice Hall, 1993.
Call number: HF 5381 D8 1993
Guirdham, Maureen. Communication across cultures at work. 2nd ed. West Lafayette : Ichor Books, 2005.
Call number: HF 5549.5 C6 G965 2005
Hathaway, Patti. Feedback skills for leaders : building constructive communication skills up and down the ladder. 3rd ed. Boston : Thompson, 2006.
Call number: HF 5718 H363 2006
Hathaway, Patti. Giving and receiving feedback : building constructive communication. Menlo Park : Crisp Learning, 1998.
Call number: BF 319.5 F4 H363 1998
Patterson, Kerry. Crucial conversations : tools for talking when stakes are high. New York : McGraw-Hill, 2002.
Call number: BF 637 C45 C955
Raye-Johnson, Venda. Tissez-vous un réseau de relations efficaces : techniques éprouvées pour le succès de votre carrière. Noisel : Presses du Management, 1990.
Call number: HF 5549 A3 no20 1990
Sananès, Bernard. La communication efficace : acquérir maîtrise et confiance en soi dans ses rapports avec les autres. 4e éd Paris : Dunod, 2005.
Call number: HM 1166 S198 2005
Stone, Douglas. Difficult conversations : how to discuss what matters most. New York : Penguin Books, 1999.
Call number: BF 637 C45 S877
Tannen, Deborah. That’s not what I meant! : how conversational style makes or breaks your relations with others. New York : Ballantine Books, 1992.
Call number: P 95.45 T364 1992
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Ellis, Richard. Communication skills : stepladders to success for the professional. Bristol : Intellect Books, 2002. Full Text
Genua, Robert L. Managing your mouth : an owner’s manual for your most important business asset. New York : AMACOM Books, 1992. Full Text
Harvard business review on effective communication. Boston : Harvard Business School Press, 1999. Full Text
Lustberg, Arch. How to sell yourself : winning techniques for selling yourself, your ideas, your message. Franklin Lakes : The Career Press, 2002. Full Text
Tingley, Judith C. The power of indirect influence. New York : AMACOM Books. 2001. Full Text
Weiss, Donald H. Why didn’t I say that? : what to say and how to say it in tough situations on the job. New York : AMACOM Books, 2004. Full Text
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Full Text Electronic Journals
Bulletin of the Association for Business Communication (1993 to present)
Articles, reviews, original research and news of note on issues of teaching and practice in business communication for members of the Association for Business Communication.
Communication World (1994 to present)
Articles and interviews providing information about the profession of organizational communication and news of the International Association of Business Communicators, its members, chapters, districts and international affiliates.
Harvard Management Communication Letter (1999 to present)
Provides help in using the tools of management communications effectively, correctly & persuasively to increase your impact & advance your career.
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