Accessibility Notice
While every reasonable effort has been made to ensure the accessibility
of this site, some content or services found here might be inaccessible
to some visitors. In those circumstances, the contact
information for someone who can assist you has been provided.
If the following content is not accessible to you, please contact
the webmaster for alternate formats such as regular print, large
print, braille, audio cassette or other appropriate format.
Note: To obtain a free
copy of the Acrobat Reader, you may wish to visit Adobe Systems
Incorporated to download it and learn more about this product.
PDF and Other Help
Plugins
Most content is available in HTML format (such as this page). Many
documents are also available in their original format:
How to Download PDF Documents
Some documents are available in Adobe PDF format. This is a universal
file format that allows you to read, print or download a document
from on-line while maintaining the fonts, graphics and general format
of that document. To view a PDF document, you must have Adobe™ Acrobat™
reader installed. Readers are available at no charge for computers
that use DOS, Macintosh, UNIX and Windows operating systems.
To download a PDF file, click using the right mouse button. A box
from your browser will appear asking you if you want to save the
file. Just specify where you want the file saved for future reference.
Beside every icon, the size of the file is specified to let you
know how long a file can take to download. Remember that depending
on the speed of your modem, Internet traffic and your Internet service
provider, the download time can fluctuate.
Once the file is on your local drive, you can view the documents
using Adobe™ Acrobat™ software. If you do not have this software,
a copy of Acrobat™ Reader™ or Exchange is required. Documentation
for installation and operating requirements of Acrobat™ software
is included with the software.
Get
a free copy of Adobe™Acrobat Reader™
Troubleshooting PDFs
If you are using Internet Explorer or AOL, you may get a blank
page when you try to open a PDF file.
This problem occurs when Acrobat or Acrobat Reader opens inside
your browser window rather than in an Acrobat window. There are
two ways to solve this problem.
Save the PDF file:
- Hold your mouse over the link to the PDF file;
- Right click;
- Choose Save Target As in the pop-up menu;
- In the Save As dialog box, select a location on your hard drive
and then click Save;
- Start Acrobat Reader;
- Open the file you have just saved.
Re-configure your Acrobat:
- Exit from Internet Explorer or AOL;
- Start Acrobat or Acrobat Reader;
- Choose Edit > Preferences > Options (Acrobat 5.0 or Acrobat
Reader 5.0) or choose File > Preferences > General (Acrobat 4.x
or Acrobat Reader 4.x);
- Deselect Display PDF in Browser (Acrobat 5.0 or Acrobat Reader
5.0) or deselect Web Browser Integration (Acrobat 4.x or Acrobat
Reader 4.x);
- Click OK, and then exit from Acrobat or Acrobat Reader;
- Restart Internet Explorer or AOL.
Note:
The next time you select a link to a PDF file in Internet Explorer
or AOL, a dialog box will prompt you to specify what to do with the
file.
- If you select "Open this file from its current location," your
browser will open the PDF file in a separate Acrobat window. You
will have to go back to your browser window to go to other items
on the Internet.
- If you select "Save this file to disk," your browser will save
the PDF file to your hard disk from where you can open it later.