Scientific and Technical Publishing Services |
Proactive disclosure Print version | | Natural Resources Canada > Earth Sciences Sector > Publishing Services > Quality System
Quality System ISO 9001: 2000 Quality Geological Maps and Reports Scope of Quality Management System
- Scientific and Technical Publishing Services has established a Quality Management System,
as defined by this Quality Policy Manual, supporting Quality Assurance Instructions
and the development of Quality Assurance Records.
- The Quality Management System is designed to ensure that products and services
conform to client/stakeholder requirements and that the system is subject
to continual performance improvement.
- The Quality Management System has no reduction in scope and meets all of
the requirements of ISO 9001: 2000.
Mission Statement
Scientific and Technical Publishing Services strives to satisfy its client/stakeholder
needs with timely delivery of the highest quality products and services.
Objectives
- Constantly monitor and actively seek ways to improve the quality management
system.
- Satisfy client/stakeholder requirements by monitoring and measuring both
timeliness and quality of products and services.
- Design and implement high-quality standards and specifications for products
and services.
- Ensure that every employee knows and understands the objectives and is committed
to complete client/stakeholder satisfaction.
Quality Policy
Scientific and Technical Publishing Services top management:
- fully supports the quality management system;
- participates in quality management activities;
- provides the necessary resources for continual implementation, improvement,
and assessment of the quality management system;
- is committed to the quality management system outlined in this manual and
supporting documents; and
- Shall ensure this policy is communicated, understood, implemented and maintained
at all levels in the organization.
Scientific and Technical Publishing Services employees:
- are responsible for ensuring that client/stakeholder requirements and expectations
are met; and
- implement, review, and modify the Quality Management System in a continuous
improvement effort.
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