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Note: To obtain a free copy of the Acrobat Reader, you may wish to visit
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PDF and Other help:



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Most content is available in HTML format (like this page). Many documents
are also available in their original format:

 

How to Download PDF Documents

Some documents are available in an Adobe PDF Format. This is a universal file format that allows you to read, print or download a document from online while maintaining the fonts, graphics and general format of that document. To view a PDF document, you must have Adobe™ Acrobat™ reader installed. Readers are available at no charge for computers that use DOS, Macintosh, UNIX and Windows operating systems.

To download a PDF file, click using the right mouse button. A box from
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specify where you want the file saved for future reference. Beside every
icon, the size of the file is specified to let you know how long a file can
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Once the file is on your local drive, you can view the documents using
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Get a free copy of Adobe™Acrobat Reader™

 

Troubleshooting PDFs

If you are using Internet Explorer or AOL, you may get a blank page when you try to open a PDF file.

This problem occurs when Acrobat or Acrobat Reader opens inside your
browser window rather than in an Acrobat window. There are two ways to
solve this problem.

Save the PDF file:

  • Hold your mouse over the link to the PDF file,
  • Right click,
  • Choose Save Target As in the pop-up menu,
  • In the Save As dialog box, select a location on your hard drive, and then click Save,
  • Start Acrobat Reader,
  • Open the file you have just saved.

Re-configure your Acrobat:

  • Exit from Internet Explorer or AOL,
  • Start Acrobat or Acrobat Reader,
  • Choose Edit > Preferences > Options (Acrobat 5.0 or Acrobat Reader 5.0) or choose File > Preferences > General (Acrobat 4.x or Acrobat Reader 4.x),
  • Deselect Display PDF in Browser (Acrobat 5.0 or Acrobat Reader 5.0) or deselect Web Browser Integration (Acrobat 4.x or Acrobat Reader 4.x),
  • Click OK, and then exit from Acrobat or Acrobat Reader,
  • Restart Internet Explorer or AOL.

Note:

The next time you select a link to a PDF file in Internet Explorer or
AOL, a dialog box will prompt you to specify what to do with the file.

  • If you select "Open this file from its current location," your browser will open the PDF file in a separate Acrobat window. You will have to go back to your browser window to go to other items on the Internet.
  • If you select "Save this file to disk," your browser will save the PDF file to your hard disk from where you can open it later.
Last Updated: 2006-06-29
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