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SafeCanada.ca - your link to information and services on public safety and security in Canada.
Maple Leaf Help

For a comprehensive view of the Public Safety Portal, visit the Site map and the A to Z index.

You can browse our Frequently Asked Questions to find answers to your specific questions.

If you cannot find the information you are looking for, you can use the on-line contact us form to ask your question. You will receive a response to your inquiry by the next business day.

If you have experienced difficulties while browsing or navigating the Public Safety website, call our toll-free service line at 1 800 755-7047 from any location within Canada. Information officers are available to help you, in English and French, from 8:00 a.m. to 8:00 p.m. Canadian Eastern Standard Time, Monday to Friday.

Adobe Acrobat Reader

The Adobe Acrobat Reader is required to read documents in .pdf format. The Reader is available free of charge from the Adobe website.

Downloading the Reader

  • On your computer, make a directory into which the software will be saved (eg. c:\download).
  • Connect to the Adobe website - click here.
  • To download, click the "free Adobe(R) Acrobat(R) Reader" text link.
  • Complete Steps 1 to 3.
  • Click the "Download" button to download the reader to your computer.
  • Install the reader on your computer (Double-click on the downloaded .exe file and follow the installation prompts).
  • Open a .pdf document using the installed reader.

Printing a .pdf document

  • Open a required document in the Reader by clicking on the link.
  • Select File-Print from the menu bar in the Adobe Acrobat Reader.
  • Low-end printers cannot handle large Adobe Acrobat documents. Send the document to the printer in sections to avoid printer memory overload.

Saving a .pdf document

Once a document has been opened in the Reader by clicking on a link, it cannot be saved to a local drive.

  • On your computer, make a directory into which the document will be saved (eg. c:\download).
  • On the Safe Canada WWW site, locate a document you wish to download.
  • Right click on the link to the required document and select Save Target As (Internet Explorer) / Save Link As (Netscape) from the drop-down menu.
  • When prompted, specify a drive and directory into which the document should be saved (eg. c:\download).
  • Click on Save / OK to save the document.
Last Updated: 2006-11-3 Top of the page External Hyperlinks Disclaimer
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