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General Inquiries and Complaints
2525, boul. Laurier, 5th floor
Tour des Laurentides
Québec (Québec) G1V 2L2

Phone: 418 644-6826
Toll free: 1 866 644-6826
From Monday to Friday, 8:30 AM to 12:00 PM and 1:00 PM to 4:30 PM
Fax: 418 643-0275
E-mail: infocom@msp.gouv.qc.ca

E-mail Policy of the Ministère de la Sécurité publique

The Department is wishing to serve you adequately and thus assure to reply to your E-mail in the following 2 working days. If a complete reply cannot be made on time, you will be immediately informed by E-mail that your question has been sent to the competent service which will give you a complete answer as soon as possible.