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Transport Canada > Security and Emergency Preparedness > Passenger Protect - Program Information Package

Introduction
The Passenger Protect Program will be a Government of Canada aviation security initiative to protect the public, passengers and crew by preventing individuals who are assessed as immediate threats to aviation security from boarding commercial aircraft. By implementing this air transportation security program, the Government of Canada maintains its commitment to continuous improvement in aviation security.

Terrorist groups continue to target civil aviation, and to look for ways to defeat existing security initiatives. There is a continuing need to address potential threats to aviation security and to the safety and security of all Canadians. The Passenger Protect Program will screen passengers against a list of individuals assessed as threats to aviation security. The program will strengthen Canada’s approach to aviation security and complement other layers of screening including the physical screening of passengers and their bags before they board a flight.

Under the program, airlines will use a list of individuals, assessed by the Minister of Transport, Infrastructure and Communities to pose a threat to civil aviation should they board an aircraft, to screen passengers before permitting them to board a flight. When the airline identifies a person as a possible match with an entry on the list, the airline will contact Transport Canada for confirmation of identity and a decision about boarding or not boarding the individual. Any individual who will be denied boarding under the program will have access to the reconsideration process through Transport Canada’s Office of Reconsideration.

Advisory Group
The Minister of Transport, Infrastructure and Communities has authority under the Aeronautics Act, to specify an individual who is a threat to aviation security and to require airlines to provide information about the specified person. To assist with the task of determining the individuals who are assessed as threats to aviation security, Transport Canada will create the Passenger Protect Advisory Group.

The Passenger Protect Advisory Group will meet to assess information on a case-by-case basis and make recommendations to the Minister concerning the designation of individuals or the removal of the designation as specified persons under section 4.81 (1)(b) of the Aeronautics Act. Transport Canada will lead the Advisory Group, which will be advised by the Department of Justice. The Advisory Group will include a senior officer from the Canadian Security Intelligence Service (CSIS), a senior officer of the Royal Canadian Mounted Police (RCMP), other Transport Canada officials as required and representatives from any relevant Canadian government department or agency, only as required.

Transport Canada proposes to adopt Guidelines to inform the work of the Advisory Group that reflects its focus on aviation security. Under these Guidelines, a person will be added to the specified persons list if the person’s actions lead to a determination that the individual may, should they be permitted to board an aircraft, pose an immediate threat to aviation security, including:

  • An individual who is or has been involved in a terrorist group, and who, it can reasonably be suspected, will endanger the security of any aircraft or aerodrome or the safety of the public, passengers or crew members
  • An individual who has been convicted of one or more serious and life-threatening crimes against aviation security
  • An individual who has been convicted or one or more serious and life-threatening offences and who may attack or harm an air carrier, passengers or crew members.

Specified Persons
For the purposes of the Passenger Protect Program, Transport Canada will create a list with the name, date of birth and gender of each specified person and provide the list to airlines in the program. Airlines will be responsible, under the regulations, for protecting the confidentiality of the information.

The information for each specified person listed will be reviewed at least once every 30 days. The review will check that the information is up-to-date and complete to enable accurate identification of the specified persons and to make changes whenever required.

Identity Screening Regulations

  • The Identity Screening Regulations will require airlines to screen each passenger’s name against the specified persons list before issuing a boarding pass. The regulations will take into account the various ways in which the boarding pass may be obtained: at a kiosk, off the Internet, or at an airport check-in counter.
  • Where there is check-in via Internet or kiosks, airlines will be required under section 4 of the Regulations to prevent printing of the boarding pass when there is a name match with the specified persons list.
  • Passengers refused a boarding pass at a kiosk or off the Internet will be directed to the airline agent for in-person verification of government-issued identification (ID). ID verification will determine whether the name, date of birth and gender match those of a listed person.
  • Section 5 of the Regulations will require air carriers to screen individuals at the boarding gate by comparing the name on government-issued ID with the name on the boarding pass. If the name on the ID is not the same as the name on the boarding pass, the air carrier will be required to check the name on the ID against the list.
  • The ID requirement under the Passenger Protect Program will be for one piece of valid government-issued photo ID that shows name, date of birth and gender, such as a driver’s licence or a passport, or two pieces of valid government-issued non-photo ID, at least one of which shows name, date of birth and gender, such as a birth certificate. The verification of passengers’ ID is already a practice followed by most major carriers in Canada.

Age Requirement for the Identity Screening Regulations
The Identity Screening Regulations will apply “to any person who appears to be 12 years of age or older”. The decision to include only persons 12 years of age or older is consistent with Canadian legislation and definition of the age of a child under the law (Criminal Code and the Youth Criminal Justice Act).


How the Program Works
Airlines will compare the names of individuals intending to board flights with the names on the specified persons list, and will verify with the individual’s government-issued identification when there is a name match. Identification will be verified in person at the airport check-in counter. Transport Canada will work with air carriers to provide training for agents and staff who will be involved in implementing the ID verification requirement, and establish procedures that respect the rights of passengers. When the airline verifies that an individual matches in name, date of birth and gender with someone on the list, the airline will be required to inform Transport Canada.

A Transport Canada officer will be on duty 24 hours a day, every day, to receive calls from airlines when they have a potential match with a specified person on the list. The Transport Canada officer will verify information with the airline and make a decision based on all the information whether to issue an emergency direction that the individual poses an immediate threat to aviation security and should not be permitted to board the flight.

Printing A Boarding Pass At A Kiosk or Off the Internet
Under the Identity Screening Regulations, airlines will not allow the printing of a boarding pass if the name of the person matches the name of a listed person. Passengers refused a boarding pass at a kiosk or off the Internet will be directed to check in with the airline at the counter for in-person ID verification.

Emergency Directions
When the Transport Canada officer makes a decision to issue an emergency direction, the officer will inform the airline that the individual is not permitted to board the flight. The Transport Canada officer will issue Emergency Directions prohibiting boarding of the specified person. Sections 4.76 and 4.77 of the Aeronautics Act authorize the Minister or a designated officer of the Department to issue Emergency Directions if the Minister or the designated officer is of the opinion that there is an immediate threat to aviation security.

The airline will receive an Emergency Direction stating that they are not allowed to board the specified person. The airline will inform the person that an Emergency Direction has been issued and will provide information from Transport Canada concerning the reconsideration process.

When an Emergency Direction is to be issued, airlines will follow their established security procedures, Transport Canada will notify the RCMP immediately, and police of jurisdiction at the airport would be informed and take action as required.

Specified persons who attempt to board a flight and receive an Emergency Direction will be able to request a review of the decision by submitting an application to the Office of Reconsideration.

False Positives
Transport Canada will take steps to minimize the risk of false matches of persons with the same or similar names to someone on the list, in the following ways:

  • The specified persons list will be limited in scope and focused only on aviation security;
  • The list will be reviewed and refreshed at least every 30 days to incorporate any new information quickly;
  • The list provided to air carriers will provide name, date of birth and gender for each entry, which will allow accurate identification;
  • Air carriers will verify possible matches with the list;
  • Individuals will be required to present government-issued ID for the verification of name, date of birth and gender;
  • Air carriers will be required to call Transport Canada when there is a match of name, date of birth and gender with an entry on the list; and,
  • A Transport Canada officer will be available 24/7 to receive calls from airlines. The Government, not the airline, will make the final decision on whether to deny boarding to an individual who is a match with the list.

In the event that there is a mistake made despite all these preventive measures, a reconsideration process will be available.

Office of Reconsideration
The Program will include an Office of Reconsideration to provide individuals who have been denied boarding, a non-judicial and efficient mechanism to have their case reviewed by persons independent of the original recommendation. The Transport Canada Office of Reconsideration (OOR) will receive applications for review from individuals who receive an Emergency Direction denying boarding under the Passenger Protect Program.

There will be two steps in the reconsideration process. First, the person will submit an application for reconsideration. To protect their privacy, they will also be asked for a notarized document that verifies their identity. The second step will give applicants the opportunity to submit to the OOR any written information relevant to the review of their file.

Once the OOR confirms the applicant’s identity, the file will be given, with the consent of the applicant, to an independent external advisor for review. The advisor will be selected from outside the Public Service and have a clearance to review confidential information. They will review all the information on which a decision to specify a person and issue an Emergency Direction denying boarding was made, consider all verified information provided by the applicant, and provide a report to the OOR.

The OOR will make a recommendation to the Minister on whether the decision to specify the person should be reconsidered or not. The OOR process will take approximately 30 working days, and the individual will be informed of the decision.

Should the individual not be satisfied with the decision of the Minister, they will still have the option of pursuing other legal avenues to challenge the decision, such as the Federal Court.

Privacy
The protection of privacy rights and human rights is a core element of the Passenger Protect Program. In developing the program, Transport Canada is consulting with stakeholders, civil liberties and ethno-cultural groups, and continues to work with the Office of the Privacy Commissioner on privacy aspects. A Privacy Impact Assessment (PIA) prepared by an independent consultant, has been submitted to the Office of the Privacy Commissioner. Recommendations from the Office of the Privacy Commissioner to further enhance privacy have been included in a work plan to be addressed before program implementation next year. A Summary of the Privacy Impact Assessment is available on the Transport Canada website.

The confidentiality of the specified persons list will be addressed through the Identity Screening Regulations. The regulations will require airlines to limit access to the list, and to keep the list confidential, including the fact that an individual is a specified person.

To facilitate the travel of individuals who are not on the specified persons list, and experience delays at check-in due to their identifying information, the Office of Reconsideration will receive requests for assistance. The OOR may obtain consent from the individual and provide air carriers with information to reduce future delays.

Implementation Date
The target date for program implementation on Canadian domestic flights is early 2007. In the second phase, later in 2007, the program will extend to international flights to and from Canada.

Responses to Questions from the Privacy Commissioner
In August 2005, the office of the Privacy Commissioner of Canada posed a series of questions to Transport Canada about the Passenger Protect Program. The questions and answers shed light on the privacy protection features of the Program.









Last updated: 2006-10-27 Top of Page Important Notices