What happens when I report child abuse?
Reporting
process chart (pdf)
What happens when I tell?
- When you tell a
child protection worker of suspected child abuse, and when you call
the Helpline, you are making a report.
- If you call the
Helpline to report child abuse, you will
immediately talk to a child protection worker.
- The worker will
ask a lot of questions to make sure that he understands what is going
on.
- The worker will
decide if an investigation is required.
- If the worker does
thinks that it is not abuse or neglect, but there are problems that
need to be fixed, he may telephone your parents or go out to meet the
family and offer services in the community or through the Ministry to
try to fix the problems.
- If the worker thinks
that there may be abuse or neglect, he or another worker will investigate.
See the diagram
that provides an overview of the reporting and investigating process.
Do I have to tell?
If you have a reason
to believe that you or friend is being hurt, you have a responsibility to
report it to the Helpline or a child protection
worker.
- It doesn't matter
if you believe someone else is reporting the situation, you still have
to report.
- It doesn't matter
if you know that child protection worker is already involved. All new
incidents must be reported as well.
- The legal duty
to report overrides any duty of confidentiality.
- Time is very important
in ensuring the safety and well-being of children. Report immediately.
- If you suspect
that a child has been or is likely to be abused or neglected, you are
responsible for making a report.
- Do not contact
the alleged perpetrator. This is the responsibility of the police, or
the child protection worker.
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How to report
If you are in immediate
danger, call the police!
You can report to
a child protection worker in a Ministry for Children and Families office,
a Child and Family Authorities office, or a First Nations child welfare
agency that provides child protection services.
- Anytime, call the
Helpline for Children. Dial 310-1234 (no
area code needed).
- Monday to Friday,
8:30 a.m. to 4:30 p.m., call your local district office (listed in the
blue pages of your phone book).
The child protection
worker will:
- determine if the
child needs protection;
- contact the police
if a criminal investigation is required;
- coordinate a response
with other agencies, if necessary.
- If a child is in
immediate danger, police should be called to intervene and a child protection
worker should be contacted to determine whether the child is in need
of protection.
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What to report
Dont wait
until you have all this information before calling. Just tell the
child protection worker as much as you know. They will be happy to receive
any information you have. Theyll also ask for your name, address
and phone number, and, if you calling about someone else, how you know
the child. Your name will be kept confidential.
You do not have to
give your name if you don't want to.
You will be asked
for the following information, whether you are calling about yourself
or someone else:
- your name
- your number
- the child's name
- the child's age
- the location of
the child
- your relationship
to the child
- any immediate concerns
about the child's safety
- information on
the situation including all physical and behavioural indicators observed
- information about
the family, parents and alleged offenders
- the nature of the
child's disabilities, if any
- the name of a key
support person
- other child(ren)
who may be affected
- information about
other persons or agencies closely involved with the child and/or family
- any other relevant
information concerning the child and/or family such as what language
they speak or their religion.
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After you make a report
- If it appears the
child or youth may, indeed, need protection, a child protection worker
will start an investigation.
- Depending on the
kind of abuse or neglect involved, the child protection worker may contact
other agencies such as the police, the Superintendent of Schools, or
the local Medical Health Officer.
- Investigations
may involve interviews with the child and people who know the child,
such as their parents, extended family, teacher, family doctor or child
care worker.
- If the child is
Aboriginal, their band or community
will also be involved. Or, the information may be turned over to an
aboriginal child welfare agency.
See the chart
for an overview of the reporting and investigating process.
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