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Identity Theft

SEE ALSO : Public Advisory: Special Report for Consumers on Identity Theft (Public Safety and Emergency Preparedness Canada)

Identity theft has become an increasingly popular crime in Canada as a result of recent advances in technology. Identity theft involves stealing or hijacking the identity of another person - or in some cases of a business - and provides an effective means to commit other crimes.

Vital information such as name, address, date of birth, social insurance number, and mother’s maiden name need to be acquired in order to complete the impersonation. The identity thief can take over the victim’s financial accounts, open new bank accounts, transfer bank balances, apply for loans, credit cards and other services, purchase vehicles, take luxury vacations, and so on.

To report an incident of identity theft, contact PhoneBusters at
1-888-495-8501


TIPS

Review and remember the following points to avoid becoming an easy target:

  • sign all credit cards when you receive them
  • never loan your credit cards to anyone
  • cancel credit cards you do not use and keep a list of the ones you use regularly
  • immediately report lost or stolen credit cards and any discrepancies in your monthly statements to the issuing credit card company
  • never leave receipts at bank machines, bank wickets, in trashcans, or at unattended gasoline pumps; ensure you destroy paperwork you no longer need
  • never provide personal information such as SIN, date of birth, credit card numbers, or PIN over the telephone unless you initiate the call
  • promptly remove mail from your ‘secure’ mailbox after delivery and do not leave pieces of mail lying around your residence or work site
  • shred or otherwise destroy pre-approved credit card applications, credit card receipts, bills and related information when no longer needed
  • avoid keeping a written record of your bank PIN number(s), social insurance number and computer passwords, and never keep this information in your wallet or hand bag
  • avoid mail or telephone solicitations disguised as promotions or surveys offering instant prizes or awards designed for the purpose of obtaining your personal details including credit card numbers

Public Safety Portal

Visit the Public Safety Portal for one-window access to government information, services and programs related to public safety and security in Canada.

LINKS

Consumer Sentinel (English only)
Government of Canada Replace lost/stolen identification

Canadian Consumer Information GatewayPlease visit the
Canadian Consumer Information Gateway