By phone

General Information

from 8:00 am to 5:00 pm, Monday through Friday

• Québec region: 418 643-7620
• Montréal region: 514 873-7620
• Elsewhere: 1 800 361-7620 (Québec, Canada, USA)

Those numbers also give access to our automated response system which allows you to do certain operations outside of office hours.

Information for accident victims

• How to make a claim for compensation
• How to make a claim for death benefit
  
  
• For accident victims who already have a claim file open with the SAAQ
  from 8:30 am to 5:00 pm, Monday through Friday
  • Québec region: 418 646-9884
  • Elsewhere: 1 800 463-6898 (Québec, Canada, USA)

  Those numbers also give access to our automated response system.

Exchange of a driver's licence issued outside Québec

from 8:00 am to 5:00 pm, Monday through Friday

If you are a Canadian citizen holding a driver's licence issued by a province or territory outside Québec

• Montréal region: 514 873-7620
• Elsewhere: 1 800 361-7620 (Québec, Canada, USA)

In all other cases

• Montréal region: 514 954-7771
• Elsewhere: 1 888 356-6616 (Québec, Canada, USA)

Access for the hearing-impaired

from 8:30 am to 5:00 pm, Monday through Friday

• Montréal region: 514 954-7763
• Elsewhere in Québec: 1 800 565-7763

Information on the Alcofrein program

from 8:00 am to 5:00 pm, Monday through Friday

• In Québec City: 643-5506
• Toll fee from elsewhere in Québec: 1 800-561-2858