1.  Canadian Tourism Commission (CTC)

The Canadian Tourism Commission (CTC) is a Crown corporation whose role is to promote Canada as a tourism destination to Canadians and foreign visitors. Its participation in a network with minority communities influences how its programs are developed. Our audit will focus on determining the extent to which the CTC is committed to enhancing the vitality of the English and French linguistic minority communities in Canada and supporting and assisting their development, fostering the full recognition and use of both English and French in Canadian society, and promoting Canada’s bilingual image abroad.

2.  National Defence

The audit’s main objective will be to determine whether National Defence has been able to create a workplace conducive to the use of English and French at Headquarters and enable employees to use the official language of their choice when attending meetings, receiving instructions, drafting documents, etc. Over the course of the audit, we will review senior management’s commitment with respect to the language of work, policies, performance measures and practices in place to enable employees to work in the official language of their choice at Headquarters.

3.  Public Works and Government Services Canada (PWGSC)

Our audit of Public Works and Government Services Canada (PWGSC) will focus on the management of the official languages program within the Department. The primary objective of our audit will be to determine whether PWGSC is adequately managing the implementation of its official languages program. The audit will also allow us to determine whether the Department has put in place the necessary measures to overcome the systemic problem identified in our previous investigation reports.

4.  Canada Border Services Agency (CBSA)

The main purpose of the audit of the Canada Border Services Agency (CBSA) will be to examine service to the public at land border crossings. Our analysis of the language situation at the CBSA has shown that the delivery of bilingual services is a recurring problem. This audit will also enable us to assess the progress made by the CBSA in implementing the recommendations made recently in response to the reports prepared by OCOL since 1994.