Assistance to Canadians
Canada's Embassy in Berlin offers consular and emergency services to Canadians
abroad. Our main objective is to provide to all Canadians effective and efficient
service.
Services:
Our Address
We are on Leipziger Platz which is centrally located and directly next to Potsdamer Platz.
Consular Services Section
Canadian Embassy
Leipziger Platz 17
10117 Berlin, Germany
Tel: 030-20312-470
Fax: 030-20312-457
E-mail: brlin-cs@international.gc.ca
We also provide certain consular services at the Canadian Consulates in Munich,
Düsseldorf, Hamburg
and Stuttgart.
Our hours of service
We are open to the public Monday to Friday from 9:00 to 12 am, and by appointment
only from 2:00 to 4:00 pm except
holidays. You may telephone or fax us at any hour. If we are closed or unable
to take your call, please leave a message on our answering system and we will
return your call as soon as we can.
If you are a Canadian in distress, with an emergency that cannot wait until our office hours,
call any one of the numbers below and you will be connected with our 24-hour operations
center in Ottawa, Canada.
- Toll free from most German phones: 00-800-2326-6831.
- Or call our Berlin number, 030-2031-2470, and follow the instructions.
Our emergency services
• We can contact, at your request, your relatives or friends and ask them
to send you emergency funds.
• We can help you during emergencies such as natural disasters and civil unrest.
• We can assist with medical emergencies.
• We can notify next of kin regarding accidents or deaths and let them know
whether, and how, they can help.
• When requested, we can communicate with arrested Canadians and keep relatives informed of
the situation.
Emergency after-hours:
The Consular Bureau of the Department of Foreign Affairs Canada (FAC) offers
24-hour emergency service to Canadians in distress. Call Canada collect at 001-(613)996-8885
- the 24-hour Operation Centre.
Advice about travelling to Germany
Government of Canada Travel Reports and advice for Canadians abroad
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