The Canadian Trade Commissioner Service

The Canadian Trade Commissioner Service at the cutting edge of e-service delivery

October 17, 2006

The vision of the Canadian Trade Commissioner Service is to be known for the excellence of its people, for the high quality of its services, and for its contribution to making Canada a prosperous and innovative nation.

The Trade Commissioner Service is truly global, with 149 offices abroad located in 101 countries and 12 regional offices in Canada.

Through client surveys, the Trade Commissioner Service re-aligned its service delivery to better serve Canadian business. One of the main components of the re-engineered client service delivery was, and continues to be, a focus on e-services, in order to provide clients with timely business intelligence.

The Trade Commissioner Service is at the forefront of e-service delivery, both for Canadian clients as well as for foreign companies. With a well established website and online service delivery to Canadian clients through the Virtual Trade Commissioner, the Trade Commissioner Service provides consistent and value-added service to Canadian businesses. In addition, the Trade Commissioner Service has played a leading role in the development of a website to help foreign companies do business with Canada.

InfoExport

The website of the Trade Commissioner Service, www.infoexport.gc.ca, is the public access website for existing and new clients of the Trade Commissioner Service. Through this site, clients can identify trade commissioners responsible for their specific industry sectors in every country. They can also access industry- and country-specific information, including industry sector reports, economic profiles and regulatory information, as well as lists of key trade events, hotels and providers of additional business services in their countries of interest.

The Virtual Trade Commissioner — Personalized export resources

The Virtual Trade Commissioner is a customizable, online tool which provides access to business leads, sectoral news, timely market and sectoral information, contacts and services according to a Canadian company's specific international needs. This free tool is a single-service window to personalized export services 24 hours a day, 7 days a week.

The Virtual Trade Commissioner provides direct access to over 900 Trade Commissioners in Canada and abroad. Companies can register online at www.infoexport.gc.ca.

Doing Business with Canada — website for foreign businesses

The www.DoingBusinessWithCanada.gc.ca website provides foreign businesses with one-stop, online information and services on how to do business with Canada. It was developed in collaboration with all government departments and agencies involved in Canada's international business development activities.

Through its e-services, the Trade Commissioner Service effectively delivers international business development services to Canadian clients, providing the valuable business and market intelligence companies need to stay competitive in the increasingly complicated world of international commerce.

Visit www.infoexport.gc.ca, register for your Virtual Trade Commissioner and discover how the Canadian Trade Commissioner Service can help you succeed in global markets.