1. I require assistance preparing by mailings and/or accessing information relating to Unaddressed Admail. Who can I contact for assistance & direction?
2. What does the acronym FSA mean?
3. Does Canada Post sell Householder Counts on CD-ROM at the postal code level?
4. Do you have Technical Specifications available for postal code data products?
5. Does Canada Post have Postal maps available for purchase?
6. How do I navigate to the FSA or Letter Carrier Walk maps?
7. How can I search for a specific area or address not easily identified in the listings provided?
8. I do not have on-line access to LCW maps. Can you provide me with hardcopy maps?
9. Where can I direct questions and comments that are not directly related to Householder Counts, FSA / LCW maps, or Unaddressed Admail?

1. I require assistance preparing my Unaddressed Admail mailings and/or accessing related information. Who can I contact for assistance & direction? 

   To learn more about Householder Counts, Target Marketing, preparing your mailings, FSA / LCW maps, or any other topic related to Unaddressed Admail, please call 1- 800-260-7678 for immediate assistance, or visit the Unaddressed Admail web site by selecting this link.

2. What does the acronym FSA mean? 

   A postal code is a uniform six-character code made up of letters and numbers. The first three characters of the postal comprise the FSA or Forward Sortation Area. An FSA (Forward Sortation Area) provides the general area where the mail is going.

   The first character in the FSA identifies any one of ten provinces, three territories, and six districts or geographic regions across Canada. For example, all postal codes that begin with the letter "A" refer to Newfoundland, while all codes that begin with the letter "T" refer to Alberta.

   The second and third characters in the FSA help to identify the exact area in a city or town (or other geographic location) where mail will be delivered.

   Click here to view the FSA Allocation Map of Canada (PDF format).

3. Does Canada Post sell Householder Counts on CD-ROM at the postal code level? 

   Canada Post has various Postal Code data products available for purchase. To access information regarding data products please visit our Address Management web site by selecting this link.

4. Do you have Technical Specifications available for postal code data products? 

   Data Products technical specifications are accessible on the Address Management - Data Products web page. To access data product technical specifications, please visit our Address Management web-site by selecting this link.

5. Does Canada Post have Postal maps available for purchase? 

   No, Canada Post does not currently distribute hard copy maps as a standard product. However, FSA and LCW maps are available to be printed from our web-site.

6. How do I navigate to the FSA or Letter Carrier Walk maps? 

   Select the following links to access navigation directions to our FSA and Letter Carrier Walk maps:

   • Click here to view FSA Map navigation instructions (PDF format).
   • Click here to view LCW Map navigation instructions (PDF format).

7. How can I search for a specific area or address not easily identified in the listings provided? 

   Definition or classification of geographic locations can often vary from one source to another. If you cannot find a specific target or locale you may benefit from the assistance of a Canada Post Representative. For immediate assistance, please call 1-800-260-7678.

8. I do not have on-line access to LCW maps. Can you provide me with hardcopy maps? 

   To obtain LCW map information please contact your local Canada Post representative at 1-800-260-7678.

9. Where can I direct questions and comments that are not directly related to Householder Counts, FSA / LCW maps, or Unaddressed Admail? 

   You can forward general questions, comments or suggestions to Canada Post by accessing the Contact Us web page. To view this resource, please select this link.

© Canada Post Corporation, 2006.