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Fact sheet
Registration as a Competitive Pay Telephone Service Provider
(CPTSP)
What is a CPTSP?
A Competitive Pay Telephone Service Provider (CPTSP) is a company other than
an Incumbent Local Exchange Carrier (ILEC) that provides pay telephones at
customer locations. An ILEC is only required to register as a CPTSP if it
provides pay telephones outside of the territory in which it formerly operated as
a monopoly. The registration requirement originates in Local Pay Telephone
Competition, Telecom Decision CRTC 98-8, 30 June 1998 (Decision
98-8). CPTSPs are
assigned the file number CRTC 8180-C12-09/99.
How to register as a CPTSP
According to the Entry Procedures established by the Commission in Decision
98-8, new entrants must conform to the following registration procedures:
- the CPTSP must attest in writing that it understands and will conform to
the obligations and consumer safeguards set out in Decision
98-8;
- the CPTSP must provide the name of the carrier supplying the access lines;
- the CPTSP must provide serving area maps to the Commission and make such
serving area maps available upon request at their business offices; and
- the CPTSP must provide details as to how it proposes to deal with consumer
complaints.
See "CPTSP Obligations"
available on our web site at www.crtc.gc.ca
under Industries at a Glance, for obligations of CPTSPs other than those
associated with registration.
Please address your letter requesting registration to: Diane Rhéaume,
Secretary General, Canadian Radio-television and Telecommunications Commission,
Ottawa, Ontario K1A 0N2, or electronically by using our electronic form. Include the
company’s name, address, the name and title of a contact person, contact
telephone and fax numbers, as well as a contact e-mail address in the cover
letter.
How will I know I have been registered with the CRTC?
Once the staff at the Commission has processed your registration, a
confirmation letter will be sent to you by e-mail or by fax. The Tuesday
following the receipt of your request to register, you should be able to view
your name on our CPTSP list
posted on our web site at www.crtc.gc.ca
under Industry at a Glance.
Contribution
In Changes to the contribution regime, Telecom Decision CRTC
2000-745,
30 November 2000, the Commission concluded that all telecommunications service
providers, such as incumbent local exchange carriers (ILECs), alternate providers
of long distance services (APLDS), competitive local
exchange carriers (CLECs), resellers, wireless service providers (WSPs),
international licensees, satellite service providers, Internet service providers
(if a telecommunications service is provided), payphone providers, data and
private line service providers were required to contribute to a national
contribution fund to subsidize local residential telephone service in rural and
remote areas. Their contributions are based upon their total Canadian
Telecommunications Service Revenues (CTSR), less certain deductions. CTSR are
revenues from Canadian telecommunications services.
For reporting instructions and the
annual revenue form, please
refer to our web site at www.crtc.gc.ca.
What if I need to make any changes to my registration information?
The registration information is to be kept current at all times. You must
notify the Commission of any changes including the company’s name, address, the
name and title of a contact person and that person’s telephone and fax numbers,
and e-mail address in the cover letter.
Need help?
If you have any questions concerning CPTSP issues, please contact us at telinfo.list@crtc.gc.ca or at 1-877-249-2782
Date Modified: 2005-08-24 |
