Skip to common menu bar. 
      (access key: m)Skip to side navigation links. 
      (access key: x)Skip to content. 
      (access key: z)
Canadian Radio-television and Telecommunications Commission
Français Contact Us Help Search Canada Site
Today's
Releases
File, Register
and Epass
Decisions, Notices and
Orders
Home
CISC
  Industries at
a Glance
Reference
Centre
Canadian
Content
Public
Proceedings
Statutes &
Regulations
CRTC Home  
   

Viewing Tools:
Special software needed to read non-HTML documents

8660 - MTS Allstream Inc. (formerly MTS Communications Inc.) - Reports on Quality of Service Indicators and Reporting Letters

Commission Documents


2006-10-30 - MTS Allstream Inc.
Description: Pursuant to Telecom Decision 2005-20, MTS Allstream Inc. submits its competition-related quality of service (QoS) reports for 3rd quarter 2006.
Document: 685084.zip - 59KB

2006-08-14 - MTS Allstream Inc.
Description:  Pursuant to Telecom Decisions CRTC 97-16, 2000-24, 2001-217 and 2006-17, regarding the reporting of quality of service indicators for retail services, attached are the results for the second quarter of 2006 for MTS Allstream Inc.
Document: 654133.pdf - 782KB

2006-07-31 - MTS Allstream
Description:  Pursuant to Decision 2005-20, MTS Allstream Inc. submits its competition-related quality of service (QoS) reports for 2nd quarter 2006.
Document: 649921.zip - 57KB

2006-05-12 - MTS Allstream Inc.
Description: Pursuant to Telecom Decisions CRTC 97-10, 2000-24, 2001-217 and 2005-17, Retail quality of service rate adjustment plan and related issues, regarding the reporting of quality of service indicators for retail services, attached are the results for the first quarter of 2006 for MTS Allstream Inc.
Document: 624235.zip - 64KB

2006-05-01 - MTS Allstream Inc.
Description: Pursuant to Telecom Decision 2005-20, MTS Allstream submits its competition-related quality of service (QoS) reports for 1st quarter 2006.
Document: 620056.zip - 72KB (revised)

2006-01-31 - MTS Allstream Inc.
Description: Pursuant to Telecom Decisions CRTC 97-10, 2000-24, 2001-217 and 2005-17, regarding the reporting of quality of service indicators for retail services, attached are the results for the fourth quarter of 2005 for MTS Allstream Inc.
Document: 586794.zip - 65KB

2005-10-31 - MTS Allstream Inc.
Description: MTS Allstream Competition-Related Quality of Service Indicators
Document: 051031_1.zip - 69KB

2005-10-31 - MTS Allstream Inc.
Description: Pursuant to Telecom Decisions CRTC 97-10, 2000-24, 2001-217 and 2005-17, Retail quality of service rate adjustment plan and related issues
Document: 051031.zip - 72KB

2005-08-15 - MTS Allstream Inc.
Description: Attached are the results for the second quarter of 2005 for MTS Allstream Inc.
Document: 050815_2.zip - 64KB

2005-08-15- MTS Allstream Inc.
Description: MTS Allstream Inc. hereby files a supplementary report regarding indicator 2.1A
Document: 050815_1.zip - 51KB

2005-08-15 - MTS Allstream Inc.
Description: MTS Allstream is providing the attached reports for competition- related quality of services standards for the second quarter of 2005
Document: 050815.zip - 52KB

2005-05-16 - MTS Allstream Inc.
Description: Pursuant to Telecom Decisions CRTC 2000-24, 2001-217, 2001-366 and 2001-636, the Commission’s letter dated 15 January 2002, the Commission’s e-mail dated 1 February 2002 and Telecom Decision CRTC 2003-72 MTS Allstream is providing the attached reports for competition-related quality of service standards for the first quarter of 2005.
Documents: 050516_1.zip - 61KB

2005-05-16 - MTS Allstream Inc.
Description: Pursuant to Telecom Decisions CRTC 97-16, 2000-24 and 2001-217 regarding the reporting of quality of service indicators for retail services, attached are the results for the first quarter of 2005 for MTS Allstream Inc.
Documents: 050516.zip - 70KB

2005-03-15 - MTS Allstream Inc.
Description: Pursuant to paragraph 90 of Telecom Decision CRTC 97-16, Quality of Service Indicators for Use in Telephone Company Regulation, dated 24 July 1997, which outlines reporting requirements for below standard quality of service indicators, MTS Allstream Inc. hereby files a supplementary report regarding Indicator 2.1B – Out of Service Trouble Reports Cleared Within 24 Hours (Rural), which was below standard from September to November 2004.
Documents: 050315.zip - 230KB

2005-02-14 - MTS Allstream Inc.

Description: Pursuant to Telecom Decisions CRTC 2000-24, 2001-217, 2001-366 and 2001-636, the Commission’s letter dated 15 January 2002, the Commission’s e-mail dated 1 February 2002 and Telecom Decision CRTC 2003-72 MTS Allstream is providing the attached reports regarding the new quality of service indicators for competition-related intervals and standards for the fourth quarter of 2004.
Document: 050214_1.zip - 235KB

2005-02-14 - MTS Allstream Inc.

Description: Pursuant to Telecom Decisions CRTC 97-16, 2000-24 and 2001-217 regarding the reporting of quality of service indicators for retail services, attached are the results for the fourth quarter of 2004 for MTS Allstream Inc.
Document: 050214.zip - 244KB

2004-12-15 - MTS Allstream Inc.
Description: Retail Quality of Service Indicators - Exception Reporting
Document: 041215.zip - 229KB (Revised)

2004-11-12 - MTS Allstream Inc.
Description: Enclosed, please find a report for the third quarter of 2004 regarding competition-related quality of service results
Document: 041112_2.zip - 231KB

2004-11-12 - MTS Allstream Inc.
Description: Competition-Related Quality of Service Indicators
Document: 041112_1.zip - 232KB

2004-11-12 - MTS Allstream Inc.
Description: Pursuant to Telecom Decisions CRTC 97-16, 2000-24 and 2001-217 regarding the reporting of quality of service indicators for retail services, attached are the results for the third quarter of 2004 for MTS Allstream Inc. (formerly MTS Communications Inc.)
Document: 041112.zip - 239KB

2004-08-04 - MTS Allstream Inc.
Description: Retail Quality of Service Indicators
Document: 040804_1.zip - 239KB

2004-08-04 - MTS Allstream Inc.
Description: Competition-Related Quality of Service Indicators
Document: 040804.zip - 236KB

2004-05-14 - MTS Communications Inc.
Description: Pursuant to Telecom Decisions CRTC 97-16, 2000-24 and 2001-217 regarding the reporting of quality of service indicators for retail services, attached are the results for the first quarter of 2004 for MTS Communications Inc.
Document: 040514_1.zip - 42KB

2004-05-14 - MTS Communications Inc.
Description: Results for the first quarter of 2004 for MTS Communications Inc. (MTS or the Company).
Document: 040514.zip - 38KB

2004-02-23 - MTS Communications Inc.
Description: On February 17, 2004, MTS filed its 2003 fourth quarter results with the Commission in respect of quality of service indicators for competition-related intervals and standards.
Document: 040223.zip - 35KB

2004-02-17 - MTS Communications Inc.
Description: Pursuant to Telecom Decisions CRTC 2000-24, 2001-217, 2001-366 and 2001-636, the Commission’s letter dated January 15, 2002, the Commission’s e-mail dated February 1, 2002, and Telecom Decision CRTC 2003-72, attached are the results for the fourth quarter of 2003 for MTS Communications Inc.
Document: 040217_1.zip - 43KB

2004-02-17 - MTS Communications Inc.
Description: Pursuant to Telecom Decisions CRTC 97-16, 2000-24 and 2001-217 regarding the reporting of quality of service indicators for retail services, attached are the results for the fourth quarter of 2003 for MTS Communications Inc.
Document: 040217.zip - 43KB

2004-02-13 - MTS Communications Inc.
Description: MTS has recently changed its trouble-ticket reporting system, which has caused a delay in compiling information required to submit the Company’s fourth quarter 2003 retail and wholesale Quality of Service results.
Document: 040213.doc - 125KB

2004-02-04 - MTS Communications Inc.
Description: Retail Quality of Service Indicators – Exception Reporting
Document: 040204.zip - 116KB

2003-12-15 - MTS Communications Inc.
Description: MTS Communications hereby files a supplementary report regarding Indicator 2.1 – Out of Trouble Reports Cleared Within 24 Hours (Urban), which was below standard from July to September 2003. This indicator was back in band for the months of October and November 2003
Document: 031215.zip - 116KB

2003-11-21 - MTS Communications Inc.
Description: Retail Quality of Service Indicators - Exception Reporting
Document: 031121.zip - 115KB

2003-11-14 - MTS Communications Inc.
Description: Pursuant to Telecom Decisions CRTC 2000-24, 2001-217, 2001-366 and 2001-636, the Commission’s letter dated January 15, 2002, and the Commission’s e-mail dated February 1, 2002, regarding the reporting of new quality of service indicators for competition-related intervals and standards, attached are the results for the third quarter of 2003 for MTS
Document: 031114_2.zip - 35KB

2003-11-14 - MTS Communications Inc.
Description: Pursuant to Telecom Decisions CRTC 97-16, 2000-2 and 2001-217 regarding the reporting of quality of service indicators for retail services, attached are the results for the third quarter of 2003 for MTS Communications Inc.
Document: 031114_1.zip - 43KB

2003-11-14 - MTS Communiations Inc.
Description: MTS Communications hereby files a supplementary report regarding Indicator 2.1 – Out of Trouble Reports Cleared Within 24 Hours (Urban), which was below standard from July to September 2003. This indicator was back in band for the month of October 2003
Document: 031114.zip - 116KB

2003-08-15 - MTS Communications Inc.
Description: Pursuant to Telecom Decisions CRTC 97-16, 2000-2 and 2001-217 regarding the reporting of quality of service indicators for retail services, attached are the results for the second quarter of 2003 for MTS Communications Inc.
Document: 030815.zip - 42KB

2003-08-14 - MTS Communications Inc.
Description: Competition-Related Quality of Service Indicators
Document: 030814.zip - 34KB

2003-05-14 - MTS Communications Inc.
Description: Attached are the results for the first quarter of 2003 for MTS Communications Inc. ("MTS" or the "Company").
Document: 030514_1.zip - 33KB

2003-05-14 - MTS Communications Inc.
Description: Pursuant to Telecom Decisions CRTC 97-16, 2000-2 and 2001-217 regarding the reporting of quality of service indicators for retail services, attached are the results for the first quarter of 2003 for MTS Communications Inc.
Document: 030514.zip - 41KB

2003-02-14 - MTS Communications Inc.
Description: Retail Quality of Services Indicators - Attached are the results for the fourth quarter of 2002 for MTS Communications Inc. ("MTS" or the "Company").
Document: 030214.zip - 40KB

2003-02-14 - MTS Communications Inc.
Description: Attached are the results for the fourth quarter of 2002 for MTS Communications Inc. ("MTS" or the "Company").
Document: 030214.zip - 35KB

2002-11-14 - MTS Communications Inc.
Description: Pursuant to the above CRTC documents, attached are the results for the third quarter of 2002 for MTS Communications Inc. ("MTS").
Document: 021114_1.zip - 113KB

2002-11-14 - MTS Communications Inc.
Description: MTS Communications Inc. ("MTS" or the "Company") submits the attached report on Competition-Related Quality of Service Indicators for 3rd Quarter 2002.
Document: 021114.zip - 106KB

2002-08-14 - MTS Communications Inc.
Description: Pursuant to the above CRTC documents, attached are the results for the second quarter of 2002 for MTS Communications Inc. ("MTS" or the "Company").
Document: 020814_1.zip - 112KB

2002-08-14 - MTS Communications Inc.
Description: Pursuant to Telecom Decisions CRTC 2000-24 (proposal), CRTC 2001-217, CRTC 2001-366 and Decision CRTC 2001-636, the Commissioner’s letter dated January 15, 2002 and e-mail dated February 1, 2002 regarding the reporting of new quality of service indicators for competition related intervals and standards, attached are the results for the second quarter of 2002 for MTS Communications Inc. ("MTS" or the "Company").
Document: 020814.zip - 107KB

2002-05-15 - MTS Communications Inc.
Description: New quality of service indicators for competition related intervals and standards, attached are the results for the first quarter of 2002 for MTS Communications Inc.
Document: 020515_1.zip - 105KB

2002-05-15 - MTS Communications Inc.
Description: Pursuant to the above CRTC documents, attached are the results for the first quarter of 2002 for MTS Communications Inc.
Document: 020515.zip - 106KB

2002-03-15 - MTS Communications Inc.
Description: MTS Communications Inc. ("MTS") hereby files its supplementary report for the month of February 2002.
Document: 020315.zip - 115KB

2002-02-22 - Aliant Telecom Inc., Bell Canada, MTS Communications Inc. - "Hard Copy Document"
Description:  Bell Canada is in receipt of a letter issued by AT&T Canada Corp. (AT&T), dated 22 January 2002, requesting that the Commission issue a number of directives with respect to the reporting of competitor quality of service information.

2002-02-15 - MTS Communications Inc.
Description: Quality of Service Indicators - Results for the Fourth Quarter, 2001
Document: 020215_3.zip - 115KB

2002-02-15 - MTSCommunications Inc.
Description: Quality of Service Indicators - Exception Reporting
Document: 020215_2.zip - 115KB

2002-02-15 - MTS Communications Inc.
Description: Quality of Service Indicators - Results for Third & Fourth Quarter, 2001 - Competition Related Quality of Service Indicators
Document: 020215_1.zip - 104KB

2002-02-15 - MTS Communications Inc.
Description: Quality of Service Indicators - Results for Third Quarter, 2001 - Quality of Service - Retail
Document: 020215.zip - 109KB

2002-01-15 - MTS Communications Inc.
Description: MTS Communications Inc. ("MTS") hereby files its supplementary report for the month of December 2001. Attached is the report for Indicator 2.1 – Out of Trouble Reports Cleared Within 24 Hours. This indicator was back in band for the month of December.
Document: 020115.doc - 113KB

2001/12/15 - MTS Communications Inc.
Description: Quality of Service Indicators - Results for November, 2001
Document: 011215.zip - 114KB

2001/11/22 - MTS Communications Inc.
Description: Final results for the third quarter of 2001.
Document: 011122.zip - 110KB

2001/11/15 - MTS Communications Inc.
Description: Quality of Service Indicators - Results for October, 2001
Document: 011115_2.zip - 114KB

2001/11/15 - MTS Communications Inc.
Description: Competition Related Quality of Service Indicators - Results for the third quarter of 2001
Document: 011115_1.zip - 114KB

2001/11/15 - MTS Communications Inc.
Description: Results for the third quarter of 2001.
Document: 011115.zip - 116KB

2001/10/15 - MTS Communications Inc.
Description: Results for Indicators for September, 2001.
Document:
011015.zip - 112KB

2001/09/15 - MTS Communications Inc.
Description: Results for Indicators for August, 2001.
Document:  010915.zip - 112KB

2001/08/15 - MTS Communications Inc.
Description: Results for Indicators for July, 2001.
Document:  010815_1.zip - 111KB

top

2001/08/15 - MTS Communications Inc.
Description: Results for Indicators for the second quarter of 2001.
Document:  010815.zip - 111KB

2001/07/15 - MTS Communications Inc.
Description: Pursuant to Telecom Decision CRTC 97-16, Quality of Service Indicators for Use in Telephone Company Regulation, dated 24 July 1997, attached are the indicator 1.3B results for month of June 2001 for MTS Communications Inc.
Document:  010715.zip - 111KB

2001/06/15 - MTS Communications Inc.
Description: Pursuant to Telecom Decision CRTC 97-16, Quality of Service Indicators for Use in Telephone Company Regulation, dated 24 July 1997, attached are the indicator 1.3B results for month of May 2001 for MTS Communications Inc.
Document:  010615.zip - 111KB

2001/05/15 - MTS Communications Inc.
Description: Quality of Service Indicators - Results for Indicators for April, 2001.
Document:  010515_1.zip - 110KB

2001/05/15 - MTS Communications Inc.
Description: Results for Indicators for the first quarter of 2001.
Document:  010515.zip - 110KB

2001/05/09 - MTS Communications Inc.
Description: Quality of Service Indicators - MTS's Show Cause submission re Decision CRTC 2001-217.
Document:  010509.doc - 234KB

top

2001/02/14 - MTS Communications Inc.
Description: Pursuant to Telecom Decision CRTC 97-16, Quality of Service Indicators for Use in Telephone Company Regulation, dated 24 July 1997, attached are the results for the fourth quarter of 2000 for MTS Communications Inc.
Document:  010214.zip - 115KB

2000/11/15 - MTS Communications Inc.
Description: Pursuant to Telecom Decision CRTC 97-16, Quality of Service Indicators for Use in Telephone Company Regulation, dated 24 July 1997, attached are the results for the third quarter of 2000 for MTS Communications Inc.
Document:  001115.zip - 20KB

2000/08/15 - MTS Communications Inc.
Description: Results for second quarter of 2000
Documents:
8-15ltr.doc - 117 KB - letter to Ms. Menke of the CRTC
Jun-nte.doc - 21 KB - Notes referencing spreadsheet
June00.xls - 64 KB - MTS' Spreadsheet Jan - June 2000

2000/04/15 - MTS Communications Inc.
Description: Pursuant to Telecom Decision CRTC 97-16, Quality of Service Indicators for Use in Telephone Company Regulation, dated 24 July 1997, attached are the results for the first quarter of 2000 for MTS Communications Inc.
Documents:
000515.zip - 19KB
000515.doc - 22 KB - covering letter to CRTC

top

2000/04/20 - Bell Canada, Island Telecom Inc., Maritime Tel & Tel Limited, MTS Communications Inc., NBTel Inc., NewTel Communications Inc., Northern Telephone Ltd., Northwestel Inc. and Télébec ltée, (collectively, the Companies)
Description: In accordance with the procedures set out by the Commission at paragraph 55 of Decision 2000-24, the following constitutes Bell Canada, Island Telecom Inc., Maritime Tel & Tel Limited, MTS Communications Inc., NBTel Inc., NewTel Communications Inc., Northern Telephone Ltd., Northwestel Inc. and Télébec ltée, (collectively, the Companies), reply comments.
Document:  000420.doc - MSWord97 - 48KB

2000/04/19 - Bell Canada, Island Telecom Inc., Maritime Tel & Tel Limited, MTS Communications Inc., NBTel Inc. and NewTel Communications Inc. (collectively, the Companies)
Description: In accordance with the procedures set out by the Commission at paragraph 42 of Decision 2000-24, the following submission is filed on behalf of the Companies.
Document:  000419_1.doc - MSWord97 - 208KB

2000/02/15 - MTS Communications Inc.
Description: Results for Indicators for the fourth quarter of 1999.
File Names: Word & Excel
4Q99let.doc - 116 KB - covering letter to Ms. Menke of the CRTC
4Q99note.doc - 27 KB - Notes supporting information on spreadsheet to the CRTC
4Q99QofS.xls - 89 KB - Excel Spreadsheet Jan 99 - Dec -99.

2000/02/15 - MTS Communications Inc.
Description: Pursuant to Telecom Decision CRTC 97-16, Quality of Service Indicators for Use in Telephone Company Regulation, dated 24 July 1997, attached are the January 2000 monthly results for Indicator 2.5, for MTS Communications Inc., in accordance with paragraph 90 of the above decision.
File Names: Word & Excel
Janltr.doc - 116 KB - Covering letter to Ms. Menke of the CRTC
Jan00QS.xls - 70 KB - Excel spreadsheet for Jan 2000.

2000/01/14 - MTS Communications Inc.
DESCRIPTION: Results for Indicators 1.5 and 2.5 for Dec 99.
FILE NAMES: Microsoft Windows 95
MTSDeclt.doc 116KB - Document to Ms. Menke of the CRTC
DecNotes.doc 27 KB - Notes regarding indicators
MTS12-99.xls 55 KB - Jan - Dec 99 indicators

top

1999/12/15 - MTS Communications Inc.
Description: Quality of Service Indicators, Results for Indicators 1.5 and 2.5 for Nov. 99.
File Names: Microsoft Windows 95
NovNotes.doc - 32KB - MS Word - Notes regarding indicators
Nov-99.xls - 78KB - Excel - Jan - Nov 99 indicators spreadsheet
991215.doc - 47KB - MS Word - Document to Ms. Menke of the CRTC

1999/11/15 - MTS Communications Inc.
DESCRIPTION: MTS' Quality of Service indicators for use in telephone company regulation for the month of October 1999.
FILE NAME(S):
Oct-note.doc - MS*Word 7 - 25 KB
cov-ltr.doc - MS*Word 7 - 25 KB
Oct-99.xls - MS*Word 7 Excel 97 - 85 KB

1999/10/15 - MTS Communications Inc.
DESCRIPTION: Results for third quarter of 1999 for MTS Communications Inc.
FILE NAME(S):
Septnote.doc - MS*Word 7 - 23 KB
10-15ltr.doc - MS*Word 7 - 25 KB
Sept99.xls - MS*Word 7 Excel 97 - 66 KB

1999/09/15 - MTS Communications Inc.
DESCRIPTION: Results for Indicators 1.5 and 2.5 for August 1999 for MTS Communications Inc.
FILE NAMES:
Augnotes.doc - MS*Word 7 - 11 KB
0915ltr.doc - MS*Word 7 - 25 bytes
Aug.xls - MS*Word 7 Excel 97 - 59 bytes

1999/08/06 - MTS Communications Inc.
DESCRIPTION: Results for the second quarter of 1999 for MTS Communications Inc.
FILE NAMES:
MTSNOTES.DOC - MS*Word 7 - 23 KB
0806ltr.doc - MS*Word 7 - 26 KB
MTS2Q99.xls - Excel 97 - 52 KB

1999/05/14 - MTS Communications Inc.
DESCRIPTION: Results for the first quarter of 1999 for MTS Communications Inc.
FILE NAMES:
NOTES.DOC - MS*Word 7 - 20 bytes
0514ltr.doc - MS*Word 7 - 24 bytes
1Q99MTS.xls - MS*Excel 97 - 55 bytes

1999/02/12 - MTS Communications Inc.
DESCRIPTION: 4th quarter 1998 results.
FILE NAMES: Microsoft Word 97, Microsoft Excel 97
MTS-LTR.DOC - MTS' letter to John Keogh - totaling 25 KB
MTS-E.DOC - MTS notes, explanation & action plans - totaling 25 KB
MTS4th.XLS - Spreadsheet - totaling 81 KB

top

1998/11/13 - MTS Communications Inc.
DESCRIPTION: Follow up to Telecom Decision 97-16 - Quality of Service Indicators for Use in Telephone Company for Regulation.
FILE NAMES:
MTS_3q98.xls - MS*Excel 
MTS-E.doc - MS*Word 
Mtsltr2.doc - MS*Word 

1998/09/25 - MTS Communications Inc.
DESCRIPTION: Quality of Service (Decision 97-16). Responses to rely comments rec'd from interested parties.
FILE NAMES:
LETTER.DOC - MS*Word - 25KB - Covering letter to Mrs. Laura Talbot-Allan totals 1 page
MTSATT.DOC - MS*Word - 31KB - Attachment is the reply comments totalling 5 pages

1998/08/14 - MTS Communications Inc.
DESCRIPTION: Pursuant to Telecom Decision CRTC 97-16, Quality of Service Indicators for Use in Telephone Company Regulation, dated 24 July, 1997, attached are the results for the second quarter of 1998 for MTS Communications Inc.
FILE NAMES:
MTSLTR1.DOC - MS*Word - 20KB - Letter
MTS2nd.XLS - MS*Excel - 33KB

1998/08/14 - MTS Communications Inc.
DESCRIPTION: Pursuant to the above Decision, attached are comments from MTS Communications Inc. (MTS), regarding recommendations to finalize the Quality of Service standards proposed by the Commission in Appendix to the Decision.
FILE NAMES:
ATT.DOC - MS*Word - 18KB
97-16LTR.DOC - MS*Word - 20KB

1998/03/25 - "Hard Copy Document"
DESCRIPTION: Letter informing the Commission that they are as of yet unable to provide information for Indicator 2.6 as directed by Décision Télécom CRTC 97-16, and that they will continue to investigate and inform the Commission of its progress at a later date.


Date Modified: 2006-10-31

 
top
 

Comments about our site


Français | Contact Us | Help | Search | Canada Site

Today's Releases | File, Register and Epass | Decisions, Notices & Orders | Home | CISC | Industries at a Glance | Reference Centre | Canadian Content | Public Proceedings| Statutes & Regulations

1-877-249-CRTC (2782) Important Notices