8660 - TELUS Communications
Company (formerly TELUS Communications Inc.) - Reports on Quality of Service
Indicators and Reporting Letters
Commission Documents
2006-10-31 - TELUS Communications Company
Description: Pursuant to Telecom Decisions CRTC 2005-20, CRTC 2003-72,
CRTC 2001-217, 2001-366, 2001-636, 2006-59 and the Commission's letters
dated 15 January 2002, 1 February 2002, and 1 October 2002, TELUS Communications
Company hereby files its Third Quarter 2006 Competition Related Quality
of Service results.
Document: 685156.zip - 54KB
2006-10-16 - TELUS Communications Company
Description: Pursuant to paragraph 90 of Telecom Decision CRTC 97-16
and affirmed in paragraph 192 of Telecom Decision CRTC 2005-17, TELUS
Communications Company (TELUS or the Company) hereby files its September
2006 report for the Quality of Service (QOS) indicators the Company is
required to report on a monthly basis. TCC Quebec has no exceptions to
report.
Document: 679347.doc - 68KB
2006-09-15 - Telus Communications Company
Description: Pursuant to paragraph 90 of Telecom Decision CRTC 97-16 and
affirmed in paragraph 192 of Telecom Decision CRTC 2005-17, TELUS Communications
Company (TELUS or the Company) hereby files its August 2006 report for
the Quality of Service (QOS) indicators the Company is required to report
on a monthly basis. TCC Quebec has no exceptions to report.
Document: 668440.doc -64KB
2006-08-15 - TELUS Communications Company
Description: Pursuant to paragraph 90 of Telecom Decision
CRTC 97-16 and affirmed in paragraph 192 of Telecom Decision CRTC 2005-17,
TELUS Communications Company hereby files its July 2006 report for the
Quality of Service (QOS) indicators the Company is required to report
on a monthly basis.
Document: 654168.pdf - 48KB
2006-08-15 - TELUS Communications Company
Description: Pursuant to paragraph 38 of Telecom Decision
CRTC 97-16, Decision CRTC 2000-24, Order CRTC 2000-397, Decision CRTC
2001-217, and Decision CRTC 2005-17, TELUS Communications Company hereby
files its Second Quarter 2006 Quality of Service results.
Document: 654152.zip - 66KB
2006-07-31 - TELUS Communications Company
Description: Pursuant to Telecom Decisions CRTC 2005-20,
CRTC 2003-72, CRTC 2001-217, 2001-366, 2001-636, and the Commission's
letters dated 15 January 2002, 1 February 2002, and 1 October 2002, TELUS
Communications Company hereby files its Second Quarter 2006 Competition
Related Quality of Service results.
Document: 649944.zip - 53KB
2006-07-17 - TELUS Communications Company
Description: Pursuant to paragraph 90 of Telecom Decision
CRTC 97-16 and affirmed in paragraph 192 of Telecom Decision CRTC 2005-17,
TELUS Communications Company hereby files its June 2006 report for the
Quality of Service (QOS) indicators the Company is required to report
on a monthly basis.
Document: 645662.pdf - 49KB
2006-07-07 - TELUS Communications Company
Description: Pursuant to the Canadian Radio-television and Telecommunications
Commission (CRTC) issuance of Telecom Decision CRTC 2005-17, TELUS Communications
Company and TELUS Communications Company (Quebec) are required to prepare
and submit to the CRTC a Summary Schedule of Quality of Service Indicators
(the “Schedule”)
Document: 642326.zip - 5162KB
2006-07-07 - TELUS Communications Company
Description: Pursuant to the Canadian Radio-television and Telecommunications
Commission (CRTC) issuance of Telecom Decision CRTC 2005-20, TELUS Communications
Company and TELUS Communications Company (Quebec) are required to prepare
and submit to the CRTC a Summary Schedule of Quality of Service Indicators
(the “Schedule”).
Document: 642334.zip - 1891KB
2006-06-15 - TELUS Communications Company
Description: Pursuant to paragraph 90 of Telecom Decision
CRTC 97-16 and affirmed in paragraph 192 of Telecom Decision CRTC 2005-17,
TELUS Communications Company hereby files its May 2006 report for the
Quality of Service (QOS) indicators the Company is required to report
on a monthly basis.
Document: 636397.pdf - 50KB
2006-05-19 - TELUS Communications Company
Description: TELUS hereby files its First Quarter 2006 Competition
Related Quality of Service results.
Document: 628421.zip - 34KB
2006-05-15 - TELUS Communications Company
Description: Pursuant to paragraph 38 of Telecom Decision CRTC
97-16, Decision CRTC 2000-24, Order CRTC 2000-397, Decision CRTC 2001-217,
and Decision CRTC 2005-17, TELUS Communications Inc. hereby files its
First Quarter 2006 Quality of Service results
Document: 626262.zip - 55KB
2006-05-15 - TELUS Communications Company
Description: Pursuant to paragraph 90 of Telecom Decision CTC
97-16 and affirmed in paragraph 192 of Telecom Decision CRTC 2005-17,
TELUS Communications Company hereby files its March 2006 report for the
Quality of Service (QOS) indicators the Company is required to report
on a monthly basis.
Document: 625741.pdf - 62KB
2006-05-01 - TELUS Communications Company
Description: Pursuant to Telecom Decisions 2005-20, 2003-72,
2001-217, 2001-366, 2001-636 and the Commission's letters dated 15 January
2002, 1 February 2002 and 1 October 2002, TELUS hereby files its First
Quarter 2006 Competition Related Quality of Service results.
Document: 620116.zip - 39KB
2006-04-13 - TELUS Communications Company
Description: Pursuant to paragraph 90 of Telecom Decision CTC
97-16 and affirmed in paragraph 192 of Telecom Decision CRTC 2005-17,
TELUS Communications Company hereby files its February 2006 report for
the Quality of Service indicators the Company is required to report on
a monthly basis.
Document: 613538.pdf - 65KB
2006-03-15 - TELUS Communications Company
Description: Pursuant to paragraph 90 of Telecom Decision CTC
97-16 and affirmed in paragraph 192 of Telecom Decision CRTC 2005-17,
TELUS Communications Company hereby files its February 2006 report for
the Quality of Service indicators the Company is required to report on
a monthly basis.
Document: 603404.pdf - 63KB
2006-02-15 - TELUS Communications Inc.
Description: Pursuant to paragraph 90 of Telecom Decision CRTC
97-16 (Decision 97-16) and affirmed in paragraph 192 of Telecom Decision
CRTC 2005-17 (Decision 2005-17), TELUS Communications Inc. (“TELUS”
or “the Company”) hereby files its January 2006 report for
the Quality of Service (QOS) indicators the Company is required to report
on a monthly basis.
Document: 592008.zip - 58KB
2006-02-15 - TELUS Communications Inc.
Description: Pursuant to paragraph 38 of Telecom Decision CRTC
97-16, Decision CRTC 2000-24, Order CRTC 2000-397, Decision CRTC 2001-217,
and Decision CRTC 2005-17, TELUS Communications Inc. hereby files its
Fourth Quarter 2005 Quality of Service results
Document: 591994.zip - 59KB
2006-01-30 - TELUS Communications Inc.
Description: Pursuant to Telecom Decisions CRTC 2005-20, CRTC
2003-72, CRTC 2001-217, 2001-366, 2001-636, and the Commission’s
letters dated 15 January 2002, 1 February 2002, and 1 October 2002, TELUS
Communications Inc. hereby files its Fourth Quarter 2005 Competition Related
Quality of Service results.
Document: 585249.zip - 42KB
2006-01-24 - TELUS Communications Inc.
Description: Pursuant to Telecom Decision CRTC 2005-20 Finalization
of quality of service rate rebate plan for competitors, TELUS Communications
Inc. has calculated and is in the process of issuing rebates to competitors
eligible for rate rebates. The total rebates for 3rd quarter 2005 is in
the amount of $529,000.
Document: 582905.doc - 50KB
2006-01-16 - TELUS Communications Inc.
Description: Pursuant to paragraph 90 of Telecom Decision CRTC
97-16 and affirmed in paragraph 192 of Telecom Decision CRTC 2005-17,
TELUS Communications Inc. (TELUS or the Company) hereby files its December
2005 report for the Quality of Service (QOS) indicators the Company is
required to report on a monthly basis.
Document: 579753.zip - 71KB
2006-01-04 - TELUS Communications Inc.
Description: Pursuant to Telecom Decisions CRTC 2005-20 Finalization
of quality of service rate rebate plan for competitors, CRTC 2003-72,
CRTC 2001-217, 2001-366, 2001-636, and the Commission’s letters
dated 15 January 2002, 1 February 2002, and 1 October 2002, TELUS Communications
Inc. hereby files its Third Quarter 2005 Competition Related Quality of
Service results.
Document: 575847.zip - 41KB
2005-12-16 - TELUS Communication Inc.
Desription: Pursuant to paragraph 90 of Telecom Decision CRTC
97-16 (Decision 97-16), TELUS Communications Inc. (“TELUS”
or “the Company”) hereby files its July to November 2005 reports
for the Quality of Service (QOS) indicators the Company is required to
report on a monthly basis
Document: 051216.zip
- 134KB
2005-12-15 - TELUS Communications Inc.
Description: Pursuant to paragraph 38 of Telecom Decision CRTC
97-16, Decision CRTC 2000-24, Order CRTC 2000-397, Decision CRTC 2001-217,
and Decision CRTC 2005-17, TELUS Communications Inc. hereby files its
Third Quarter 2005 Quality of Service results
Document: 051215.zip
- 57KB
2005-12-08 - TELUS Communications Inc.
Description: TELUS Communications Inc. hereby files its Second
Quarter 2005 Competition Related Quality of Service Results
Document: 051208_1.pdf - 4170KB
2005-12-08 - TELUS Communications Inc.
Description: TELUS Communications Inc. hereby files its Second
Quarter 2005 Quality of Service results.
Document: 051208.pdf
- 5942KB
2005-07-15 - TELUS Communications Inc.
Description: Pursuant to paragraph 90 of Telecom Decision CRTC
97-16 (Decision 97-16), TELUS Communications Inc. (“TELUS”
or “the Company”) hereby files its June 2005 report for the
Quality of Service (QOS) indicators the Company is required to report
on a monthly basis
Document: 050715.zip
- 52KB
2005-06-15 - Telus Communications Inc.
Description: Pursuant to paragraph 90 of Telecom Decision CRTC
97-16 (Decision 97-16), TELUS Communications Inc. (“TELUS”
or “the Company”) hereby files its May 2005 report for the
Quality of Service (QOS) indicators the Company is required to report
on a monthly basis.
Document: 050615.zip
- 51KB
2005-05-16 - TELUS Communications Inc.
Description: Pursuant to Telecom Decisions CRTC 2003-72, CRTC 2001-217,
2001-366, 2001-636, and the Commission’s letters dated 15 January
2002, 1 February 2002, and 1 October 2002, TELUS Communications Inc. hereby
files its First Quarter 2005 Competition Related Quality of Service results.
Documents: 050516.zip - 51KB
2005-05-13 - TELUS Communications Inc.
Description: Pursuant to paragraph 38 of Telecom Decision CRTC
97-16, Decision CRTC 2000-24, Order CRTC 2000-397, and Decision CRTC 2001-217,
TELUS Communications Inc. hereby files its First Quarter 2005 Quality
of Service results.
Documents: 050513.zip - 49KB
2005-05-13 - TELUS Communications
Inc.
Description: Pursuant to paragraph 90 of Telecom Decision CRTC
97-16 (Decision 97-16), TELUS Communications Inc. (“TELUS”
or “the Company”) hereby files its April 2005 report for the
Quality of Service (QOS) indicators the Company is required to report
on a monthly basis.
Documents: 050513.zip - 51KB
2005-04-15 - TELUS Communications
Inc.
Description: Pursuant to paragraph 90 of Telecom Decision CRTC
97-16 (Decision 97-16), TELUS Communications Inc. (“TELUS”
or “the Company”) hereby files its March 2005 report for the
Quality of Service (QOS) indicators the Company is required to report
on a monthly basis.
Documents: 050415.zip - 50KB
2005-03-15 - TELUS Communications Inc.
Description: Pursuant to paragraph 90 of Telecom Decision CRTC
97-16 (Decision 97-16), TELUS Communications Inc. (“TELUS”
or “the Company”) hereby files its February 2005 report for
the Quality of Service (QOS) indicators the Company is required to report
on a monthly basis.
Documents: 050315.zip - 50KB
2005-02-15 - TELUS Communications Inc.
Description: Pursuant to paragraph 90 of Telecom Decision CRTC 97-16 (Decision
97-16), TELUS Communications Inc. (“TELUS” or “the Company”)
hereby files its January 2005 report for the Quality of Service (QOS)
indicators the Company is required to report on a monthly basis.
Document: 050215_2.zip - 50KB
2005-02-15 - TELUS Communications Inc.
Description: Pursuant to Telecom Decisions CRTC 2003-72, CRTC 2001-217,
2001-366, 2001-636, and the Commission’s letters dated 15 January
2002, 1 February 2002, and 1 October 2002, TELUS Communications Inc. (“TCI”
or “the Company”) hereby files its Fourth Quarter 2004 Competition
Related Quality of Service results.
Document: 050215_1.zip - 52KB
2005-02-15 - TELUS Communications Inc.
Description: Pursuant to paragraph 38 of Telecom Decision CRTC
97-16, Decision CRTC 2000-24, Order CRTC 2000-397, and Decision CRTC 2001-217,
TELUS Communications Inc. hereby files its Fourth Quarter 2004 Quality
of Service results.
Document: 050215.zip - 37KB
2005-01-14 - TELUS Communications Inc.
Description: Pursuant to paragraph 90 of Telecom Decision CRTC
97-16 (Decision 97-16), TELUS Communications Inc. (“TELUS” or “the Company”)
hereby files its December 2004 report for the Quality of Service (QOS)
indicators the Company is required to report on a monthly basis.
Document: 050114.zip - 49KB
2004-12-23 - TELUS Communications Inc.
Description: TELUS hereby files its November 2004 report for the Quality
of Service indicators the Company is required to report on a monthly basis.
Document: 041223.zip - 49KB
2004-12-21 - TELUS Communications Inc.
Description: Pursuant to paragraph 38 of Telecom Decision CRTC
97-16, Decision CRTC 2000-24, Order CRTC 2000-397, and Decision CRTC 2001-217,
TELUS Communications Inc. hereby re-files its Third Quarter 2004 Quality
of Service results, separate from the TELUS Quebec results. Future TELUS
Communications Inc. filings will continue distinct from TELUS Quebec.
Document: 041221.pdf
- 654KB revised
2004-12-21 - TELUS Communications Inc.
Description: TELUS Communications Inc. (“TELUS” or “the Company”)
hereby re-files separate from TELUS Quebec, its October 2004 report for
the Quality of Service (QOS) indicators the Company is required to report
on a monthly basis . The filing is pursuant to paragraph 90 of Telecom
Decision CRTC 97-16 (Decision 97-16). Future TELUS Communications Inc.
filings will also be separate from TELUS Quebec.
Document: 041221.zip
- 48KB Revised
2004-12-16 - TELUS Communications Inc.
Description: Pursuant to paragraph 90 of Telecom Decision CRTC 97-16 (Decision
97-16), TELUS Communications Inc. (“TELUS” or “the Company”) regrets to
advise that its November 2004 monthly report for the Quality of Service
(QOS) indicators we are required to report will be delayed.
Document: 041216.doc - 30KB
2004-11-17 - TELUS Communications Inc.
Description: Competition Related Quality of Service Indicators –
3rd Quarter 2004
Document: 041117.zip - 50KB
2004-11-15 - TELUS Communications Inc.
Description: Quality of Service Results – Third Quarter 2004
Document: 041115_2.zip
- 34KB
2004-11-15 - TELUS Communications Inc.
Description: Quality of Service Results – 2nd Quarter, 2004
Document: 041115_1.zip
- 26KB
2004-11-15 - TELUS Communications Inc.
Description: Quality of Service Results - Exception Reporting
Document:
041115.zip - 31KB
2004-10-15 - TELUS Communications Inc.
Description: Quality of Service Results - Exception Reporting
Document: 041015.doc
- 37KB
2004-09-15 - TELUS Communications Inc.
Description: Quality of Service Results - Exception Reporting
Document: 040915.zip
- 37KB
2004-08-16 - TELUS Communications Inc.
Description: Competition Related Quality of Service Indicators
– 2nd Quarter 2004
Document: 040816_2.zip
- 49KB
2004-08-16 - TELUS Communications Inc.
Description: Quality of Service Results – Second Quarter
2004
Document: 040716_1.zip
- 46KB
2004-08-16 - TELUS Communications Inc.
Description: Quality of Service Results - Exception Reporting
Document: 040816.zip
- 37KB
2004-07-15 - TELUS Communications Inc.
Description: Pursuant to paragraph 90 of Telecom Decision CRTC
97-16 (Decision 97-16), TELUS Communications Inc. (TELUS or the Company)
hereby files its June 2004 report for the Quality of Service (QOS) indicators
the Company is required to report on a monthly basis.
Document: 040715.zip
- 48KB
2004-06-15 - TELUS Communications Inc.
Description: Pursuant to paragraph 90 of Telecom Decision CRTC 97-16,
TELUS Communications Inc. hereby files its May 2004 report for the Quality
of Service (QOS) indicators the Company is required to report on a monthly
basis.
Document: 040615.zip
- 51KB
2004-05-18 - TELUS Communications Inc.
Description: TELUS Communications Inc. (TCI or the Company) hereby files
its First Quarter 2004 Competition Related Quality of Service results.
Document: 040518.zip - 50KB
2004-05-14 - TELUS Communications Inc.
Description: Pursuant to paragraph 38 of Telecom Decision CRTC 97-16,
Decision CRTC 2000-24, Order CRTC 2000-397, and Decision CRTC 2001-217,
TELUS Communications Inc. hereby files its First Quarter 2004 Quality
of Service results.
Document: 040514_1.zip - 46KB
2004-05-14 - TELUS Communications Inc.
Description: Pursuant to paragraph 90 of Telecom Decision CRTC 97-16,
TELUS Communications Inc. hereby files its April 2004 report for the Quality
of Service (QOS) indicators the Company is required to report on a monthly
basis.
Document: 040514.zip - 51KB
2004-04-16 - TELUS Communications Inc.
Description: Pursuant to paragraph 90 of Telecom Decision CRTC 97-16 (Decision
97-16), TELUS Communications Inc. (TELUS or the Company) hereby files
its March 2004 report for the Quality of Service (QOS) indicators the
Company is required to report on a monthly basis.
Document: 040416.zip - 51KB
2004-03-19 - TELUS Communications Inc.
Description: This is a follow-up to your letters of March 4, 2004 and
February 20, 2004 requesting an outline of action plans TELUS is undertaking
to ensure compliance on a sustainable basis for each of the Quality of
Service standards.
Document: 040319.zip - 363KB
2004-03-15 - TELUS Communications Inc.
Description: Pursuant to paragraph 90 of Telecom Decision CRTC 97-16 (Decision
97-16), TELUS Communications Inc. (TELUS or the Company) hereby files
its February 2004 report for the Quality of Service (QOS) indicators the
Company is required to report on a monthly basis.
Document: 040315.zip - 53KB
2004-03-02 - TELUS Communications Inc.
Description: This is in response to your letter of 20 February 2004. In
your letter you requested that by 27 February 2004, TELUS file certain
information in addition to the quality of service results it has been
reporting. TELUS has filed the data requested.
Document: 040302.doc - 38KB
2004-03-01 - TELUS Communications Inc.
Description: Pursuant to Telecom Decisions CRTC 2001-217, 2001-366, 2001-636,
and the Commission’s letters dated 15 January 2002, 1 February 2002, and
1 October 2002, TELUS Communications Inc. ( TCI or the Company) hereby
files its Fourth Quarter 2003 Competition Related Quality of Service results
Document: 040301.zip - 50KB
2004-02-17 - TELUS Communications Inc.
Description: Pursuant to paragraph 90 of Telecom Decision CRTC 97-16,
TELUS hereby files its January 2004 report for the Quality of Service
(QOS) indicators the Company is required to report on a monthly basis.
Document: 040217.zip - 53KB
2004-02-16 - TELUS Communications Inc.
Description: Pursuant to paragraph 38 of Telecom Decision CRTC 97-16,
Decision CRTC 2000-24, Order CRTC 2000-397, and Decision CRTC 2001-217,
TELUS Communications Inc. hereby files its Fourth Quarter 2003 Quality of
Service results.
Document: 040216.zip - 47KB
2004-01-15 - TELUS Communications Inc.
Description: Pursuant to paragraph 90 of Telecom Decision CRTC 97-16 (Decision
97-16), TELUS Communications Inc. hereby files its December 2003 report
for the Quality of Service (QOS) indicators the Company is required to
report on a monthly basis
Document: 040115.zip - 66KB
2003-12-16 - TELUS Communications Inc.
Description: Pursuant to paragraph 90 of Telecom Decision CRTC 97-16,
TELUS Communications Inc. (TELUS or the Company) hereby files its November
2003 report for the Quality of Service (QOS) indicators the Company is
required to report on a monthly basis.
Document: 031216.zip - 72KB
2003-11-17 - TELUS Communications Inc.
Description: TELUS Communications Inc. hereby files its October 2003 report
for the Quality of Service (QOS) indicators which are below the standard
set by the Commission.
Document: 031117_2.zip - 73KB
2003-11-17 - TELUS Communications Inc.
Description: TELUS Communications Inc. hereby files its Third Quarter
2003 Competition Related Quality of Service results.
Document: 031117_1.zip - 46KB
2003-11-17 - TELUS Communications Inc.
Description: Pursuant to paragraph 38 of Telecom Decision CRTC 97-16,
Decision CRTC 2000-24, Order CRTC 2000-397, and Decision CRTC 2001-217,
TELUS Communications Inc. hereby files its Third Quarter 2003 Quality
of Service results
Document: 031117.zip - 45KB
2003-10-15 - TELUS Communications Inc.
Description: Pursuant to paragraph 90 of Telecom Decision CRTC 97-16,
TELUS Communications Inc. hereby files the September 2003 report for those
Quality of Service indicators which have crossed the below-standard threshold
set by the Commission for monthly reporting.
Document: 031015.zip - 71KB
2003/09/16 - TELUS Communications Inc.
Description: Pursuant to paragraph 90 of Telecom Decision CRTC 97-16,
TELUS Communications Inc. hereby files the August 2003 report for those
Quality of Service indicators which have crossed the below-standard
threshold set by the Commission for monthly reporting.
Document: 030916.zip - 66KB
2003/08/08 - TELUS Communications Inc.
Description: Quality of Service Results - Exception Reporting
Document: 030808.zip - 58KB
2003/08/07 - TELUS Communications Inc.
Description: Competition Related Quality of Service Indicators - 2nd
Quarter 2003
Document: 030807_1.zip - 45KB
2003/08/07 - TELUS Communications Inc.
Description: Quality of Service Results - Second Quarter 2003
Document: 030807.zip - 43KB
2003/07/15 - TELUS Communications Inc.
Description: Quality of Service Results - Exception Reporting
Document: 030715.zip - 58KB
2003/06/26 - TELUS Communications Inc.
Description: TELUS Communications Inc. (“TELUS” or the Company) is in
receipt of a letter from the Commission dated June 16 2003 (“June 16
letter”) on the above subject.
Document: 030626.doc - 47KB
2003/06/26 - TELUS Communications Inc.
Description: TELUS is in receipt of the Commission’s letter dated June 16,
2003 requesting that the Company provide the steps it will take to
alleviate the problems with Held Orders and to restore the results of each
of the following indicators to its standard.
Document: 030626.zip - 35KB
2003/06/16 - TELUS Communications Inc.
Description: Pursuant to paragraph 90 of Telecom Decision CRTC 97-16,
TELUS Communications Inc. hereby files the May 2003 report for those
Quality of Service indicators which have crossed the below-standard
threshold set by the Commission for monthly reporting.
Document: 030616.zip - 58KB
2003/05/15 - TELUS Communications Inc.
Description: TELUS Communications Inc. hereby files its First Quarter 2003
Competition Related Quality of Service results
Document: 030515_2.zip - 27KB
2003/05/15 - TELUS Communications Inc.
Description: TELUS Communications Inc. hereby files the April 2003 report
for those Quality of Service indicators which have crossed the
below-standard threshold set by the Commission for monthly reporting.
Document: 030515_1.zip - 58KB
2003/05/15 - TELUS Communications Inc.
Description: TELUS Communications Inc. hereby files its first Quarter 2003
Quality of Service results. The results are presented in Attachments 1 and
1a
Document: 030515.zip - 42KB
2003/04/16 - TELUS Communications Inc.
Description: Quality of Service - Exception Reporting
Document: 030416.zip - 59KB
2003/03/14 - TELUS Communications Inc.
Description: Quality of Service Results - Exception Reporting
Document: 030314.zip - 64KB
2003/02/26 - TELUS Communications Inc.
Description: Scope of the Proceeding to Establish the Final Retail
Quality of Service Regime
Document: 030226.pdf - 103KB
2003/02/24 - TELUS Communications Inc.
Description: Competition Related Quality of Service Indicators - 4th
Quarter 2002, revised
Document 030224.zip - 38KB
2003/02/14 - TELUS Communications Inc.
Description: Competition Related Quality of Service Indicators - 4th
Quarter 2002
Document: 030214_2.zip - 44KB
2003/02/14 - TELUS Communications Inc.
Description: TELUS Communications Inc. hereby files the January 2003
report for those Quality of Service indicators which have crossed the
below-standard threshold set by the Commission for monthly reporting.
Document: 030214_1.zip - 64KB
2003/02/14 - TELUS Communications Inc.
Description: TELUS Communications Inc. hereby files its fourth Quarter
2002 Quality of Service
Document: 030214.zip - 45KB
2003/01/15 - TELUS Communications Inc.
Description: Pursuant to paragraph 90 of Telecom Decision CRTC 97-16,
TELUS Communications Inc. hereby files the December 2002 report for those
Quality of Service indicators which have crossed the below-standard
threshold set by the Commission for monthly reporting.
Document: 030115.zip - 64KB
2002/12/16 - TELUS Communications Inc.
Description: Quality of Service Results - Exception Reporting
Document: 021216.zip - 65KB
2002/11/15 - TELUS Communications Inc.
Description: Pursuant to Decisions CRTC 2001-217, 2001-366, 2001-636, and
the Commission’s letters dated 15 January 2002, 1 February 2002, and 1
October 2002, TELUS Communications Inc. (“TCI” or the Company) hereby
files its First Quarter 2002 Competition Related Quality of Service
results.
Document: 021115_2.zip - 49KB
2002/11/15 - TELUS Communications Inc.
Description: Pursuant to paragraph 90 of Telecom Decision CRTC 97-16,
TELUS Communications Inc. hereby files the October 2002 report for those
Quality of Service indicators which have crossed the below-standard
threshold set by the Commission for monthly reporting.
Document: 021115_1.zip - 58KB
2002/11/15 - TELUS Communications Inc.
Description: Pursuant to paragraph 38 of Telecom Decision CRTC 97-16,
Decision CRTC 2000-24, Order CRTC 2000-397, and Decision CRTC 2001-217,
TELUS Communications Inc. (“TCI”) hereby files its third Quarter 2002
Quality of Service results.
Document: 021115.zip - 44KB
2002/10/15 - TELUS Communications Inc.
Description: Quality of Service Results - Exception Reporting for
September 2002
Document: 021015.zip - 58KB
2002/09/13 - TELUS Communications Inc.
Description: Pursuant to paragraph 90 of Telecom Decision CRTC 97-16,
TELUS Communications Inc. hereby files the August 2002 report for those
Quality of Service indicators which have crossed the below-standard
threshold set by the Commission for monthly reporting.
Document: 020913.zip - 57KB
2002/08/15 - TELUS Communications Inc.
Description: TELUS Communications Inc. (“TCI”) hereby files its
Second Quarter 2002 Quality of Service results.
Document: 020815_2.zip - 42KB
2002/08/15 - TELUS Communications Inc.
Description: Pursuant to Decisions CRTC 2001-217, 2001-366, 2001-636,
and the Commission’s letters dated 15 January 2002 and 1 February 2002,
TELUS Communications Inc. (“TCI” or the Company) hereby files its
First Quarter 2002 Competition Related Quality of Service results.
Document: 020815_1.zip - 30KB
2002/08/15 - TELUS Communications Inc.
Description: Pursuant to paragraph 90 of Telecom Decision CRTC 97-16,
TELUS Communications Inc. hereby files the July 2002 report for those
Quality of Service indicators which have crossed the below-standard
threshold set by the Commission for monthly reporting.
Document: 020815.zip - 56KB
2002/07/15 - TELUS Communications Inc.
Description: Quality of Service Results - Exception Reporting
Document: 020715.zip - 56KB
2002/06/11 - TELUS Communications Inc.
Description: Quality of Service Results - Exception Reporting.
Document: 020611.zip - 51KB
2002/05/15 - TELUS Communications Inc.
Description: Competition Related Quality of Service Indicators - 1st
Quarter 2002.
Document: 020515.zip - 54KB
2002/05/14 - TELUS Communications Inc.
Description: TELUS Communications Inc. hereby files the April 2002
report for those Quality of Service indicators which have crossed the
below-standard threshold set by the Commission for monthly reporting.
Document: 020514_1.zip - 21KB
2002/05/14 - TELUS Communications Inc.
Description: First Quarter 2002 Quality of Service results.
Document: 020514.zip - 23KB
2002/04/16 - TELUS Communications Inc.
Description: Quality of Service Results - Exception Reporting
Document: 020416.zip - 60KB
top
2002/04/03 - TELUS Communications Inc. - "Hard
Copy Document"
Description: TELUS Communications Inc. ("TCI" or "the
Company's") in its letter of 1 March 2001 noted that while although
the programming error has been corrected for Indicators 1.10 - Local
Number Portability Order (Standalone) Service Interval[s] Met and
Indicator 1.15 - Local Number Portability Order (Standalone) Late
Completions, the Company was unable to resolve the logistics associated
with the numerator for both Indicators.
2002/03/15 - TELUS Communications Inc.
Description: TELUS Communications Inc. hereby files the February 2002
report for those Quality of Service indicators which have crossed the
below-standard threshold set by the Commission for monthly reporting.
Documetn: 020315.zip - 60KB
2002/03/01 - TELUS Communications Inc. - "Hard
Copy Document"
Description: Competition Related Quality of Service Indicators - 3rd and 4th
Quarter 2001.
2002/02/21 - TELUS Communications Inc. - "Hard Copy
Document"
Description: Competition-Related Quality of Service Indicators
2002/02/15 - TELUS Communications Inc.
Description: Competition Related Quality of Service Indicators - 3rd and 4th
Quarter 2001.
Document: 020215_3.zip - 60KB
2002/02/15 - TELUS Communications Inc.
Description: Quality of Service - Retail
Document: 020215_2.zip - 38KB
2002/02/15 - TELUS Communications Inc.
Description: Quality of Service Results - Exception Reporting
Document: 020215_1.zip - 58KB
2002/02/15 - TELUS Communications Inc.
Description: Quality of Service Results - Fourth Quarter 2001
Document: 020215.zip - 51KB
2002/01/15 - TELUS Communications Inc.
Description: TELUS Communications Inc. hereby files the December 2001 report for
those Quality of Service indicators which have crossed the below-standard
threshold set by the Commission for monthly reporting.
Document: 020115.zip - 51KB
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2001/12/14 - TELUS Communications Inc.
Description: Pursuant to paragraph 90 of Telecom Decision CRTC 97-16, TELUS
Communications Inc. hereby files the November 2001 report for those Quality of
Service indicators which have crossed the below-standard threshold set by the
Commission for monthly reporting.
Document: 011214.zip - 51KB
2001/11/26 - TELUS Communications Inc.
Description: Due to an oversight in processing the data, the
Company inadvertently missed providing the results for indicator 2.7A
(Mean Time to Clear Competitor Out-of-Service Trouble Reports Outside the
Performance Final standard of Indicator 2.7).
Document: 011126.zip - 17KB
2001/11/15 - TELUS Communications Inc.
Description: Quality of Service Results - Third Quarter 2001
Document: 011115_1.zip - 65KB
2001/11/15 - TELUS Communications Inc.
Description: Quality of Service Results - Exception Reporting
Document: 011115.zip - 51KB
2001/10/16 - TELUS Communications Inc.
Description: Quality of Service Results - Exception Reporting
Document: 011016.zip - 51KB
2001/09/14 - TELUS Communications Inc.
Description: Quality of Service Results - Exception Reporting
Document: 010914.zip - 51KB
2001/08/15 - TELUS Communications Inc.
Description: Quality of Service Results - Second Quarter 2001
Document: 010815_1.zip - 45KB
2001/08/15 - TELUS Communications Inc.
Description: Quality of Service Results-Second Qtr 2001 (Exception
Reporting)
Document: 010815.zip - 51KB
2001/07/13 - TELUS Communications Inc.
Description: Quality of Service Results - Exception Reporting
Document: 010713.zip - 50KB
2001/06/15 - TELUS Communications Inc.
Description: Pursuant to paragraph 90 of Telecom Decision CRTC 97-16, TCI
hereby files the May 2001 report for those Quality of Service indicators which
have crossed the below-standard threshold set by the Commission for monthly
reporting.
Document: 010615.zip - 42KB
2001/05/14 - TELUS Communications Inc.
Description: Pursuant to paragraph 90 of Telecom Decision CRTC 97-16, TELUS
Communications Inc. hereby files the April 2001 report for those Quality of
Service indicators which have crossed the below-standard threshold set by the
Commission for monthly reporting.
Document: 010514.zip - 46KB
2001/05/14 - TELUS Communications Inc. & TELUS Communications
(B.C.) Inc.
Description: Quality of Services Results - First Quarter 2001
Document: 010514.zip - 44KB
2001/05/09 - TELUS Communications Inc.
Description: Show Cause Submission - Decision CRTC 2001-217, New Quality of
Service Indicators
Document: 010509.zip - 53KB
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2001/04/17 - TELUS Communications Inc.
Description: Pursuant to paragraph 90 of Telecom Decision CRTC 97-16, TELUS
Communications Inc. hereby files the March 2001 report for those Quality of
Service indicators
Document: 010417.zip - 46KB
2001/03/13 - TELUS Communications Inc.
Descrition: February 2001 report for those Quality of Service indicators
Document: 010313.zip - 11KB
2001/02/15 - TELUS Communications (B.C.) Inc. & Telus
Communications Inc. (TCI)
Description: Quality of Service Results - Exception Reporting
Document: 010215.zip - 11KB
2001/02/12 - TELUS Communications (B.C.) Inc. & Telus
Communications Inc. (TCI)
Description: Quality of Service Results – Fourth Quarter 2000
Document: 010212.zip
- 46KB
2001/01/14 -TELUS Communications (B.C.) Inc. & Telus
Communications Inc. (TCI)
Descrition: Pursuant to paragraph 90 of Telecom Decision CRTC 97-16, TELUS
Communications (B.C.) Inc. (TCBC) and TELUS Communications Inc. (TCI) hereby
file the December 2000 report for those of their Quality of Service indicators
which have crossed the below-standard threshold set by the Commission for
monthly reporting.
Document: 010114.zip - 20KB
2000/12/14 - TELUS Communications (B.C.) Inc. & TELUS
Communications Inc.
Description: TCBC and TCI QOS Results -
Exception Reporting for November, 2000
Document: 001214.zip
- 28KB
2000/11/15 - TELUS Communications (B.C.) Inc. & TELUS
Communications Inc. (TCI)
Description: Pursuant to paragraph 38 of Telecom Decision CRTC 97-16, TELUS
Communications (B.C.) Inc. (TCBC) and TELUS Communications Inc. (TCI) hereby
file their Quality of Service results for the period ending Third Quarter, 2000.
Document: 001115_1.zip
- 46KB
2000/11/15 - TELUS Communications (B.C.) Inc. (TCBC) & TELUS
Communications Inc. (TCI)
Description: Pursuant to paragraph 90 of Telecom Decision CRTC 97-16, TELUS
Communications (B.C.) Inc. (TCBC) and TELUS Communications Inc. (TCI) hereby
file the October 2000 report for those of their Quality of Service indicators
which have crossed the below-standard threshold set by the Commission for
monthly reporting.
Document: 001115.zip
- 29KB
2000/10/13 - TELUS Communications (B.C.) Inc. & Telus
Communications Inc.
Description: TCBC & TCI Quality of Service Results - Exception Reporting
for September 2000.
Document: 001013.zip
- 29KB
2000/09/15 - TELUS Communications (B.C.) Inc. & TELUS
Communications Inc.
Description: TCBC & TCI Quality of Service Results - Exception Reporting for
August 2000.
Document: 000915.zip - 25KB
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2000/08/14 - TELUS Communications (B.C.) Inc.
Description: Quality of Service Results - Exception Reporting for TCBC and TCI
Documents:
ME0814QS.ZIP - WINZIP File - 27 KB
ME0814QS.DOC - Letter - MS Word 7 - 23 KB
2000/08/14 - TELUS Communications (B.C.) Inc.
Description: Quality of Service Results - First and Second Quarter 2000 for TCBC and
TCI
Documents:
MEN0814Q.ZIP - WINZIP File - 44 KB
MEN0814Q.DOC - Letter - MS Word 7 - 13 KB
2000/07/14 - TELUS Communications (B.C.) Inc.
Description: TCBC & TCI Quality of Service Results - Exception Reporting for June
2000.
Documents:
000714.zip - Winzip - 24KB
MEN0714Q.DOC (Letter - MS Word 7, 13KB)
2000/06/15 - TELUS Communications (B.C.) Inc.
Description: May 2000 report of TCBC/TCI Quality of Service Indicators.
Document(s):
MEN0615Q.ZIP (WINZIP File, 26KB) which includes:
MEN0615Q.DOC (Letter - MS Word 7, 13KB)
2000/05/15 - TELUS Communications (B.C.) Inc.
Description: Quality of Service Results - Exception Reporting for April, 2000 for TCBC
and TCI.
Documents:
ME0512Q2.ZIP (WINZIP File, 26 kb)
ME0512Q2.DOC (Letter - MS Word 7, 13 kb)
2000/05/12 - TELUS Communications (B.C.) Inc.
Description: Quality of Service Results - First Quarter 2000 for TCBC and TCI.
Documents:
MEN0512Q.ZIP (WINZIP File, 53KB)
MEN0512Q.DOC (Letter - MS Word 7, 14KB)
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2000/04/19 - TELUS Communications Inc.
Description: Telecom Decision CRTC 2000-24 Final Standards for Quality of Service
Indicators for use in Telephone Company Regulation and other matters - Methodology filing
of TELUS Communications (BC) Inc. and TELUS Communications Inc. and Reply Comments.
Documents:
LTR0419.doc - 36KB
METH0419.doc - 71KB
REP0419.doc - 60KB
2000/03/14 - TELUS Communications (B.C.) Inc.
Description: TCBC & TCI Quality of Service - Exception Reporting for Feb/2000
Documents:
MEN0314Q.ZIP (WINZIP File, 26,354 Bytes) which
MEN0314Q.DOC (Letter - MS Word 7, 13,312 Bytes)
2000/03/06 - TELUS Communications Inc.
Description: In accordance with the procedure set out in the Decision 2000-24,
attached is the Submission of TELUS Communications (BC) Inc. and TELUS Communications Inc.
(referred to throughout as "the Companies" or "TELUS").
Documents: Word
LRT0306.doc - 38KB
TELUS036.doc - 71KB
2000/02/14 - TELUS Communications (B.C.) Inc.
Description: TCBC & TCI Quality of Service Results - 4th Quarter, 1999
File Names:
SEC0214R.ZIP (WINZIP File, 59,618 Bytes) which
includes:
SEC0214R.DOC (Letter - MS Word 7, 13,312 Bytes)
ATTACH-1.XLS (Attachment 1 - MS Excel 7, 92,672
Bytes)
ATTACH-1A.DOC (Attachment 1A - MS Word 7, 21,999
Bytes)
ATTACH-2.XLS (Attachment 2 - MS Excel 7, 28,672
Bytes)
ATTACH-2A.DOC (Attachment 2A - MS Word 7, 27,972
Bytes)
ATTACH-3.DOC (Attachment 3 - MS Word 7, 32,768
Bytes)
ATTACH4-6.DOC (Attachments 4 to 6 - MS Word 7,
37,982 Bytes)
ATTACH-7.DOC (Attachment 7 - MS Word 7, 21,504
Bytes)
2000/02/14 - TELUS Communications (B.C.) Inc.
Description: TCBC & TCI Quality of Service Exception Reporting - Jan/2000
SEC0214Q.ZIP (WINZIP File, 21,388 KB) which
includes:
SEC0214Q.DOC (Letter - MS Word 7, 13,312 KB)
ATTACH-1.DOC (Attachment 1 - MS Word 7, 20,992
KB)
ATTACH-2.DOC (Attachment 2 - MS Word 7, 21,504
KB)
ATTACH-3.DOC (Attachment 3 - MS Word 7, 22,016
KB)
ATTACH-4.DOC (Attachment 4 - MS Word 7, 20,480
KB)
ATTACH-5.DOC (Attachment 5 - MS Word 7, 22,528
KB)
2000/01/17 - TELUS Communications (B.C.) Inc.
Description: TCBC & TCI Quality of Service Results - Exception Reporting for
December 1999
SEC0117Q.ZIP (WINZIP File, 27,565 KB) which includes:
SEC0117Q.DOC (Letter - MS Word 7, 13,312 KB)
ATTACH-1.DOC (Attachment 1 - MS Word 7, 21,504 KB)
ATTACH-2.DOC (Attachment 2 - MS Word 7, 23,040 KB)
ATTACH-3.DOC (Attachment 3 - MS Word 7, 22,016 KB)
ATTACH-4.DOC (Attachment 4 - MS Word 7, 23,040 KB)
ATTACH-5.DOC (Attachment 5 - MS Word 7, 24,064 KB)
ATTACH-6.DOC (Attachment 6 - MS Word 7, 22,528 KB)
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1999/12/15 - TELUS Communications (B.C.) Inc. & TELUS
Communications Inc.
Description: TCBC & TCI Quality of Service Results - Exception Reporting -
November, 1999.
SEC1215Q.ZIP (WINZIP File, 28 KB) which includes:
SEC1215Q.DOC (Letter - MS Word 7, 13 KB)
ATTACH-1d.DOC (Attachment 1 - MS Word 7, 21 KB)
ATTACH-2d.DOC (Attachment 2 - MS Word 7, 23 KB)
ATTACH-3d.DOC (Attachment 3 - MS Word 7, 23 KB)
ATTACH-4d.DOC (Attachment 4 - MS Word 7, 22 KB)
ATTACH-5d.DOC (Attachment 5 - MS Word 7, 25 KB)
ATTACH-6d.DOC (Attachment 6 - MS Word 7, 21 KB)
1999/11/15 - TELUS Communications (B.C.) Inc.
and TELUS Communications Inc. (TCI)
Description: Pursuant to paragraph 90 of Telecom Decision
CRTC 97-16, TELUS Communications (B.C.) Inc. (TCBC) and TELUS Communications Inc. (TCI)
hereby file the October 1999 report for those of their Quality of Service indicators which
have crossed the below-standard threshold set by the Commission for monthly reporting
SEC1115Q.ZIP
(WINZIP File, 36,415 KB) which includes:
SEC1115Q.DOC (Letter - MS Word 7, 37,376 KB)
ATTACH-1o.DOC (Attachment 1 - MS Word 7, 22,016 KB)
ATTACH-2o.DOC (Attachment 2 - MS Word 7, 23,040 KB)
ATTACH-3o.DOC (Attachment 3 - MS Word 7, 22,528 KB)
ATTACH-4o.DOC (Attachment 4 - MS Word 7, 23,040 KB)
ATTACH-5o.DOC (Attachment 5 - MS Word 7, 24,064 KB)
1999/10/15 - BC TEL & TELUS Communications
Inc.
Description: BC TEL & TELUS Quality of Service Results - Exception Reporting
File Names:
BCT1015Q.ZIP (WINZIP File, 23,476 KB) which includes:
BCT1015Q.DOC (Letter - MS Word 7, 18,432 KB)
Sep98a1.doc (Attachment 1 - MS Word 7, 20,992 KB)
Sep98a2.doc (Attachment 2 - MS Word 7, 22,528 KB)
Sep98a3.doc (Attachment 3 - MS Word 7, 22,016 KB)
Sep98a4.doc (Attachment 3 - MS Word 7, 22,528 KB)
1999/09/15 - BC TEL and TELUS
Description: BC TEL & TELUS Quality of Service Results - Exception Reporting -
August.
File Names:
BCT0915Q.ZIP (WINZIP File, 19,457 KB) which includes:
BCT0915Q.DOC (Letter - MS Word 7, 18,432 KB)
Aug98a1.doc - (Attachment 1 - MS Word 7, 22,528 KB)
Aug98a2.doc - (Attachment 2 - MS Word 7, 23,040 KB)
Aug98a3.doc - (Attachment 3 - MS Word 7, 22,016 KB)
1999/08/13 - BC TEL & TELUS
Description: BC TEL & TELUS Quality of Service Results - Second Quarter 1999.
File Names:
BCT0813Q.ZIP (WINZIP File, 63,006 KB) which includes:
BCT0813Q.DOC (Letter - MS Word 7, 18,944 KB)
QOS-ATT1.XLS (Attachment 1 - MS Excel 7, 90,624 KB)
QOS-AT1A.DOC (Attachment 1A - MS Word 7, 20,480 KB)
QOS-ATT2.XLS (Attachment 1 - MS Excel 7, 54,272 KB)
QOS-AT2A.DOC (Attachment 2A - MS Word 7, 23,040 KB)
QOS-ATT3.DOC (Attachment 1A - MS Word 7, 31,232 KB)
QOS-4to6.DOC (Attachments 4 to 6 - MS Word 7, 29,696 KB)
1999/05/14 - TCI - "Hard Copy
Document"
Description: First Quarter Quality of Service Results.
top
1999/06/30 - TELUS Communications Inc.
Description: TELUS Communications Inc. ("TCI" or the
"Company") submits herewith its Phase III/Split Rate Base (SRB) results for the
calendar year 1997 pursuant to Telecom Order CRTC 99-475 dated May 31, 1999. Pages
1 to 4 of the attachment provides a copy of the Company's 1997 SRB Results and page 5
contains the Broadband Supplementary Schedule.
File Names: MS*Word & MS*Excel
063099.doc - 34 KB
TCISRB97.xls - 55 KB
Broadban.doc - 20 KB
1999/02/15 - TELUS Communications Inc.
DESCRIPTION: Pursuant to paragraph 38 of Telecom Decision CRTC 97-16, attached are
Fourth Quarter 1998 Quality of Service results for the former TELUS Communications Inc.
("TCI") and TELUS Communications (Edmonton) Inc. ("TCEI"), prior to
the amalgamation of a number of former TELUS subsidiaries that took effect January 1,
1999.
FILE NAMES:
990215.ZIP - Winzip - 39KB
990215.DOC - MS*Word - 11KB
TCEIz.XLS - MS*Excel - 53KB
TCEI-Ez.DOC - 29KB
TCIz.XLS - 53KB
TCI-Ez.DOC - 33KB
1998/11/13 -
TELUS Communications Inc.
DESCRIPTION: Quality of Service Indicators - Third Quarter 1998.
FILE NAMES:
3RDQTR.ZIP - WINZIP - 35,836 KB
981113.DOC - MS*Word - 11,264 KB
TCEI-E.DOC - MS*Word - 20,992 KB
TCEI.XLS - MS*Excel - 51,712 KB
TCI-E.DOC - MS*Word - 36,352 KB
TCI.XLS - MS*Excel - 52,224 KB
1998/08/14 - TCI
DESCRIPTION: Quality of Service Indicators.
FILE NAMES:
98814QSI.ZIP - WINZIP -
29,972 KB
980814z.DOC - MS*Word - 11,264 KB
TCEI-Ex.DOC - MS*Word - 20480 KB
TCEIx.XLS - MS*Excel - 52,736 KB
TCI-Ex.DOC - MS*Word - 21504 KB
TCIx.XLS - MS*Excel - 51,200 KB
1998/05/15 - TELUS Communications Inc.
DESCRIPTION: N/A.
FILE NAME(S):
980515.ZIP - WINZIP - 26,284 KB
1998/03/27
DESCRIPTION: Quality of Service Indicators Filing Status.
FILE NAME:
QOS-1.DOC - MS*Word - 11,776 KB
Date Modified: 2006-11-01
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