Site Help
What's behind the top buttons?
Today's Releases
Updated every day starting at 11:00 a.m., Today's Releases contains a list of
decisions, notices, orders and other Commission publications that are released
each day. To see a document, simply click on the document's number. There are
also links to previous releases via the links on the left-hand side of the page.
File, Register and Epass
Under the File, Register and Epass button, you will find links to various forms and
questionnaires that will help you interact with the Commission. These forms and
questionnaires are in HTML and are easily downloaded into the word processing
package of your choice. Also included are instructions for downloading forms, for
completing them and for filing them with the Commission. There is also an online
cover page that must be used when submitting your completed forms to the
Commission.
Reference Centre
The Reference Centre contains links to all of the publications of the Commission.
Here you will find Acts, Regulations, Policies, documents about the Commission
such as its Performance Report, Report on Plans and Priorities. You will also
find various other reports, such as the Broadcasting and Telecommunications
Monitoring reports, and statistical reports like the annual Statistical and
Financial Summaries for the Broadcasting Industry. You can find links to News
Releases, Speeches and Fact Sheets and Transcripts of Public Hearings. There is
also a link to the Commission Information Resource Centre's online catalogue; all of the publications
found in the Reference Centre can be searched using the Information Resource
Centre catalogue.
Canadian Content
Here, gathered into one convenient location, you will find information from a
variety of sources on Canadian Content. From Fact Sheets on the MAPL System and
Canadian Content on Radio and Television, to a list of Certified Independent
Production Funds. There are also links to appropriate sections of the
Broadcasting Acts and its Regulations.
CISC
The CRTC Interconnection Steering Committee (CISC) is a group comprised of
industry representatives, consumer and public interest groups, and CRTC staff. It
was created to tackle the issues arising from the introduction of competition to
the Canadian telecommunications sector. The members of the CISC work
collaboratively and take a hands-on role in developing CRTC regulations and
making quick decisions on complex technical, administrative and operational
issues.
Industries at a Glance
Under this button you will find a collection of links to information about the
industries regulated by the Commission. While most of this information can also
be found at various other places on the site, it has been collected into a single
location for convenience and ease of use.
Decisions, Notices and Orders (DNO)
From the top of every page, you can access annual listings of Official CRTC
Documents. Also on this page is a link to the DNO search. This search function
takes advantage of the keyword indexing of our Decisions using the Commission
Thesaurus. Tips for searching the DNOs can be
found with the search help.
Statutes and Regulations
This button is a quick link to all of the Statutes and Regulations of the
Commission. The statutes and regulations are also found in the Reference Centre.
Public Proceedings
Broadcasting: Here you will find a link to list of Commission proceedings
including those that are open for public comment as well as a link to past
proceedings. There is also a quick link to interventions by proceeding. From the
list, you can easily access more details and various documents related to the
proceeding.
Telecommunications: In the Telecommunications section of the Public Proceedings
section you will find a list of recent public notices and a list of applications
received by the Commission. You can view applications received in a given
week/month or you can view them by type of application (tariff, agreement,
other).
The left side bar
On the front pages of the Commission's site, the left side bar is geared
towards the general public and/or a new visitor to the site. At various other
places in the site, you will notice that this left bar changes to reflect the
content of where you are located. More information on the left side bar can be
found under Tips for Navigating the site.
Consumer Information
In this section of the site, you will find information on a variety of issues
that are important to Canadians. The page is divided into three sections, Current
Issues, Ongoing Broadcasting Issues and Ongoing Telecommunications Issues. There
is also a link to our Inquiries and Complaints form. This provides an easy way
for you to communicate with the Commission about issues of concern to you. Also
located here are the FAQs, or Frequently Asked Questions.
Public Participation
Public participation in Commission proceedings is an important part of our
processes. When you visit the 'Public Participation' page, you will find a wealth
of information about the processes of the Commission, how they work and how you
can be a part of them. From this page, you will also be able to link to the
information contained under the Public Proceedings button so that you can find
out what proceedings are currently open for comment.
Complaints and Inquiries
This is a direct link to our electronic complaints and inquires form. Use this if
you have a complaint about a broadcasting or telephone service, or if you need
information that you cannot find on our site.
About the CRTC
Following this link will take you to a collection of information about the role
of the CRTC, it mandate, goals and achievements. On this page there are links to
information about how the Commission is structured, and you can also find
biographical information about our Commissioners.
News Room
This is a quick link to the CRTC's News Releases, Information Sheets and
Speeches.
Speeches
A quick link to Commission speeches.
Links
Links to various organizations and government departments.
Site Map
The site map is a guide to provide a quick overview of the site content and
layout.
Where do I find ...? (A guide on where information is
located)
Audio Feed from the Public Hearings: Go to the Headline page (Welcome
page) next to the headline for the hearing.
Canadian Program Certification (CANREC): Go to the Canadian Content
button.
News Releases: are located under Newsroom or go to the CRTC Documents
section of the Reference Centre.
Fact Sheets: Go to the Reference Centre under CRTC Documents.
FAQs (Frequently Asked Questions): FAQs are located under the Consumer
Information link on the left side navigation bar and also in the Reference
Centre, CRTC Documents.
Links to various associations: Go to Other Links on the left side menu
or go to Industries at a Glance and/or Canadian Content.
Links to Government departments: Go to the Canada Site button.
Lists: of stations, carriers, interested parties, etc. are under either
Broadcasting or Telecommunications under Industry at a Glance.
Ownership Charts: Go to Industries at a Glance and then select
Broadcasting.
Publications: Go to Reference Centre
Transcripts: Go to Public Proceedings or the Reference Centre.
Searching for information
You will find several options for searching on the
Search page. You can search the entire site or one of several separate
collections that include: Decisions, Notices and Orders, other CRTC publications
(the Reference Centre), CISC, Today's Releases and the CRTC Information
Resource Centre Catalogue.
Tips for searching each of the collections are available from each search page.
Tips for navigating the site
It is possible to access most of the information on the site in more than one
way. For example, you can access information about the Commission's public
processes by choosing either the Public Proceedings button from the top menu, or
the Public Participation option from the left-hand menu.
As you go deeper into the site, you will notice a series of words and phrases
in red near the top of the screen, just under the top menu bar. Think of these as
breadcrumbs that mark the path you have taken to get to where you are. Any time
you want to back up one or two levels, you can click on one of those words or
phrases to back up. This trail will also help you to know exactly where you are
on our site.
Also, as you visit various areas of the site, you will notice that the choices
on the left side menu change. This allows the navigation options to change to
reflect the content of the area of the site you are on.
Any time you need help finding information, call us at 1-877-249-CRTC (2782).
Who do I contact for help about this site?
For help obtaining information, email or
call 1-877-249-CRTC (2782).
How do I read documents that are not .html?
Some of the documents on our site have originated outside the Commission and
are in a format other than HTML. These documents may require the use of a special
reader.
[.pdf]
Documents with a .pdf extension require the use of Adobe Acrobat Reader,
available at
http://www.adobe.com
[.zip]
Documents with a .zip extension are zipped documents and can be 'unzipped' using
Winzip, available at
http://www.winzip.com
[.doc]
Documents with a .doc extension are MSWord documents and can be opened with a
Word viewer available at
http://office.microsoft.com
[.xls]
Documents with an .xls extension can be read using an Excel viewer available at
http://office.microsoft.com
Date Modified: 2005-11-29 |
