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Telecom Order CRTC 2005-177
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Ottawa, 13 May 2005 |
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Bell Canada
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Reference: Tariff Notice 6866 |
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3-1-1 Service
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1. |
The Commission received an application by
Bell Canada, dated 15 April 2005, to add General Tariff item 6001, 3-1-1
Service, in order to allow citizens within a municipality to dial 3-1-1
for non-emergency municipal government services. |
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2. |
Bell Canada noted that it was proposing
to provide this service pursuant to the Commission's directives in
Assignment of 311 for non-emergency municipal government services,
Telecom Decision CRTC 2004-71,
5 November 2004 (Decision 2004-71). |
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3. |
Bell Canada proposed two configurations for
the 3-1-1 service: 3-1-1 Area Code/Exchange routing and 3-1-1 Municipal
Boundary routing. |
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4. |
Bell Canada noted that the 3-1-1 Area
Code/Exchange routing would provide routing of 3-1-1 calls within an
exchange and would be offered at no cost to the municipalities. |
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5. |
Bell Canada noted that Municipal Boundary
routing would be offered as a chargeable feature that would allow
municipalities to receive calls from their citizens based on the postal
code of the originating calling party. The company stated that the
proposed tariff provides that all service and call related charges would
be assessed to the municipality receiving the call, with the exception
of charges for long distance calls and that volume discounts would be
available. |
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6. |
Bell Canada filed an imputation test in
support of the rates for Municipal Boundary routing. |
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7. |
The Commission received comments, dated 3
May 2005, from the city of Calgary, the city of Toronto, Halifax Regional
Municipality, the city of Gatineau, the city of Montreal and the Regional
Municipality of Halton (the interveners). In their comments, the interveners
requested an interim direction to permit municipalities to provide
the notice required by Decision 2004-71,
and a revised process to allow more time for comments and for interrogatories.
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8. |
The Commission considers the interveners'
request for a process acceptable. The Commission further considers
that unless Bell Canada's application is granted interim approval
municipalities will be delayed in providing 3-1-1 Service to their
citizens as they will be unable to provide the notice required by
Decision 2004-71. |
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9. |
In light of the above, the Commission
approves on an interim basis Bell Canada's application. The
revisions take effect as of 16 May 2005. |
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10. |
By letter dated 13 May 2005, the Commission
has set out a revised process for this application. |
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Secretary General |
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This document is available in alternative
format upon request, and may also be examined in PDF
format or in HTML at the following Internet site: http://www.crtc.gc.ca
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