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Decision CRTC 2001-453
Ottawa, 31 July 2001
Reference: 8643-G13-01/99
Mr. Amedeo Bernardi
Vice President, Regulatory Affairs and Interconnection
Gateway Telephone Limited
1164 Devonshire Avenue
North Bay, Ontario
P1B 6X7
Dear Mr. Bernardi:
Re: The CRTC approves on and interim basis the
PIC/CARE Handbook of Gateway Telephone Limited with the changes set
out in this letter
On 23 September 1999, pursuant to Telecom Order CRTC 99-879 dated 13
September 1999, Gateway Telephone Limited filed, for Commission
approval, its Primary Interexchange Carrier/Customer Account Record
Exchange Access Customer Handbook (PIC/CARE Handbook). The company filed
an amendment to its PIC/CARE Handbook on 18 January 2000.
The CRTC Interconnection Steering Committee (CISC) developed a model
PIC/CARE Handbook that was used as a basis for Gateway’s PIC/CARE
Handbook. The Commission notes that an update to the model handbook was
released in July 2000 and that several provisions of Gateway’s
PIC/CARE Handbook should be amended to reflect changes to the updated
model PIC/CARE Handbook. In addition, certain provisions and sections of
Gateway’s PIC/CARE Handbook are incomplete or require corrections.
The Commission approves Gateway’s PIC/CARE Handbook on an interim
basis, subject to the company implementing the following amendments:
1. |
On the "Proprietary warning" page, replace the third
paragraph with the following:
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This work contains material that has been derived from the
Customer Account Record Exchange – Industry Support
Interface (CARE – ISI) guidelines maintained by the Ordering
and Billing Forum (OBF). These guidelines may be obtained by
contacting the Alliance for Telecommunications Industry
Solutions (ATIS) at www.atis.org.
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2. |
In item 1.1, "Background":
(i) Add the following sentence to the end of the first
paragraph:
Telecom Order CRTC 99-379 established that the
requirement to provide equal access did not extend to
resellers of local service. It however required these
resellers to comply with certain consumer safeguards to
ensure that, before contracting with the reseller, customers
are advised of, and authorize, their assignment by a
reseller to a particular IX service provider. Further, when
resellers change IX service providers, they must obtain
their customers’ authorization.
(ii) Insert the following paragraph after the third
paragraph:
Equal access also provides the end-user with the ability
to access the network of other ACs on a per call basis by
dialing a 10XXX or 101XXXX access code.
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3. |
In items 1.3 and 1.4, provide an email address if available.
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4. |
Replace item 2.1, "Carrier identification code (CIC
Codes)" with the following:
In order for an AC to offer equal access and PIC
processing, it must obtain a carrier identification code
(CIC). The assignment and management of CIC Codes is
administered by the Canadian Numbering Administrator (CNA).
Canadian applicants shall submit all applications for North
American Numbering Plan Administrator (NANPA) administered
resources directly to the CNA for processing.
For further information, refer to the Carrier
Identification Code Assignment Guidelines developed by the
Industry Numbering Committee (INC) and the Canadian Adjunct
to the INC Carrier Identification Code (CIC) Assignment
Guidelines.
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5. |
In items 2.2 and 2.3, provide contact information (address,
telephone number, facsimile number and email address) for the
Gateway supervisor.
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6. |
Insert the following sentence at the beginning of item 2.5:
Additional testing is required to validate the PIC/CARE
interface between Gateway and the AC.
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7. |
In item 3.4, insert the following paragraph after the second
paragraph:
In most cases a WTN identifies a single access line. In
select cases (i.e. certain PBX trunks), a single WTN may be
associated with multiple access lines.
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8. |
Amend item 3.7 as follows:
(i) Add the following to the end of the fourth paragraph:
"as per the rates and charges listed in part C, item
303.1 of Gateway’s General Tariff (CRTC 21260).";
(ii) Add the following to the end of the fifth paragraph:
"within 90 days of the transfer.; and
(iii) Add the following paragraph to the end of the item:
When the AC adjusts any rates, items, or conditions of the
end-user’s service before the conclusion of the 90-day
period, the AC must notify the affected end-user prior to the
effective date of the change.
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9. |
In item 4.1, replace the acronym "EFT" with the words
"electronic file transfer (EFT)".
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10. |
In item 4.3:
(i) Add the following as the second paragraph:
"All "required" and "optional"
fields are examined to ensure that:
· the proper format (numeric or alphanumeric) is used;
and
· only permissible or logical values are shown.
(ii) Replace the first item in the bulleted list with
"confirmation of the association between a WTN and a
billing telephone number (BTN)".
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11. |
In item 4.4, replace the words "the first request will be
worked and the second will be rejected" with "the
requests will both be rejected and the end-user will remain with
the current AC."
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12. |
In item 9.6, replace the words "Electronic order"
with "Equal access".
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13. |
In section 14.0, "Local procedures", provide the
company’s procedures to address the following items which are
described in version 2 of the model PIC/CARE Handbook:
Expedited orders;
Business migrations and conversions; and
Special services.
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14. |
Replace the last sentence of item 14.4 with the following:
For more information, see schedule H, section B of the
Master Agreement for Local Interconnection.
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15. |
In section 15.0, "Glossary", on the third page,
replace the second occurrence of "AC" with
"IXC".
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16. |
Include appendices A through F in the amended PIC/CARE
Handbook.
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Gateway is directed to file, within 30 days, a revised copy of its
PIC/CARE Handbook, which incorporates the changes set out above for the
Commission’s final approval.
Yours sincerely,
Ursula Menke
Secretary General
cc: C. Bailey, CRTC (819) 997-4557
Date Modified: 2001-07-31
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