From: 	Edge, Michelle
Sent: 	July 3, 2001 2:00 PM
To: 	Procedure
Subject: 	Comments on PN 2001-37: Price Cap Review

Comments from Seigmar Gruenberg, Burnaby, BC:

As long as there's no competition, there should be a regulating body that dictates to the monopoly what they can charge.  All the regulating bodies have been doing a good job as long as there's a monopoly, but when it comes to a competitive body, I don't think it's fair.  

When TELUS comes to the CRTC and asks for a big rate increase on the residential end, ask them why they need to have a huge rate increase up front.   Because when I asked TELUS as to why they are having this increase, they said it was to improve service.  So I said nothing has changed in the service.  Then they told me, it's because iof competition.  So I asked who the competition is so at least if I'm unhappy with TELUS I can choose somebody else.  She said there's lots, but when I asked for even one, she eventually told me I could call Sprint.  I called Sprint, and they're not in the residential local phone business.  So there's no competition at the residential level.  And that I believe is what the reasoning was for this rate increase.