From:
gord & lorna anderson[SMTP:marosegl@telusplanet.net]Sent: October 4, 2001 12:43 PM
To: procedure@crtc.gc.ca
Cc: regulatory.affairs@telus.com
Subject: proposed rate increases for local service
Dear Sir or Madam
As a rural telephone customer with no option but TELUS for local service we are very much opposed to any rate increase.
We already pay for our rural service at an extra $5.00 per month per line, the lines are already in the ground, and our service is hard wire - not fibre optic.
We no longer have local repair service - we were recently without service for five days.
It seems to be different for business customers - a local business had their service cut and it was repaired overnight.
In summary we do not understand why our rate should increase.
Lorna and Gord Anderson
RR # 1
Camrose, Alberta