From: Martin Biros[SMTP:mbiros@arrow.ca]
Sent: September 17, 2001 4:35 PM
To: regulatory.affairs@telus.com; procedure@crtc.gc.ca
Subject: CRTC review 'price cap review'
To whom it may concern:
I have just received my Telus phone bill along with the card/invitation
to attend the Price Cap Review and Related Issues.
I am appalled that the thought of raising the monthly rate is even being
considered. As far as I know Telus is a private/publicly traded company
in a monopoly position.
As consumers we don't have the choice to choose a different phone
company, only for long distance calls. The basic rules of economics
states that competition will improve service, r & d, and service
fees/pricing. Take the long distance market as an example. Ten years
ago 1 minute overseas cost as much a $1/min. Now the I pay 38cents/min.
and there are even cheaper plans. My family and I do not support the
possibility of a price hike. We feel that the $31.66 that I pay monthly
is more than enough for the service that is provided. Have you ever
tried to get anything done over the phone with Telus? No competition
equals no service and no customer relations.
As a taxpayer and a person that has no other choice but to use Telus I
hope that my voice can be heard, and once again I do not support the
price hike. Telus should get the money from their shareholders for
upgrading and improving their service. I wonder if it has anything to
do with the acquisition of and expansion into the cell phone market.
Sincerely,
Martin Biros
Phone #: 604-468-8909