I am a rural MTT customer. Much of my basic service time is used for Internet dialup access. When I signed up with MTT Sympatico, I was assured that I would attain reasonable connection speeds to the Internet. Reasonable to me is anything between 40 K and 50 K, with 53 K being optimal. I have not been able to connect at anything over 31 K, with 24 to 26 K being the most frequent. Other customers in the area have the same problem. In other words, my Internet  connection speeds are less than half of what they should be. I then found out that the problem stemmed from the poor line quality to my area. This is verified on the Sympatico web site. I cannot receive high speed Internet access where I am except by expensive satellite technology, and would likely not mind an increase if MTT ran new lines so I could get the dialup speed I was promised. MTT is asking for approximately a 20% increase. I say give me the 50% dialup speed increase that I am owed and then we’ll talk. Until then forget it.

Don Graham, Upper Cornwall, Lunenburg Co., NS