Dear Secretary:

TELUS's proposal to have flexibility to raise rates by up to $3/mo/yr should have justification.

If TELUS is basing its proposal for flexibility to raise rates on increased costs, then TELUS must show why its costs may have risen.

I find it difficult to understand increased costs of telecommunications in this age of automation. TELUS's lines must have been paid off long ago. TELUS's service is fine now, there should be no need for new network/switching equipment.

CRTC should audit TELUS's books and review its operation. Is TELUS over staffed, or it operates inefficiently?

TELUS should not be increasing land line consumer rates to cover for any of its other divisions such as TELUS Mobility which may not be performing satisfactorily.

TELUS's service rate should in fact be reduced. The phenominal growth of telecommunications in the last decade must be affording economies of scale.

Thank you,

Minoo Kotval

6162 Greenwood Place, Nanaimo, BC V9V 1K6

CC

TELUS

Willie Grieve, VP Regulatory Affairs

Edmonton